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Old 10-28-2013, 04:35 PM   #16
maxiesmom
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Originally Posted by TJA View Post
That is sad to hear because the food courts are a big draw of the values. While we have never stayed at a value, we've stayed at 2 moderates and really enjoyed having a food court available. We love the deluxes, but whenever we've talked about possibly staying moderate or trying a value, the first thing that comes to mind is "Yay! We'd have a food court!" So if that goes downhill, then we'd probably never do it....
I've never stayed at the Pop, but I have nothing but good things to say about the food courts at the Sports and Music. Everything has always been very tasty, and how you get your food is no different than how you get it at a moderate food court.
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Old 10-28-2013, 04:44 PM   #17
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What's the problem with weighing fries? They're portioning them out, surely. In McDonalds they only give you a certain amount of fries.
As you read, the problem is that them weighing fries to order shows a lack of proper management and organization. Which is showing in the comments posted here. Weighing fries to order IS NOT the way to control cost and at the same time give FAST proper service to your guest. It may control cost, but then helps to clog up the lines. As you stated McDonald's give you a set amount of fries, because uses a portion control devise to make sure they are giving the proper weight of fries. Maybe someone should suggest this simple fix to the management here and speed up the service.
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Old 10-28-2013, 06:52 PM   #18
preschoolmom
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What's the problem with weighing fries? They're portioning them out, surely. In McDonalds they only give you a certain amount of fries.
There has to be a better way for them to portion out the fries appropriately. It was kind of irritating how they would have all the fries in these little containers, then put one container on a scale, and then move fries around... They were just handling the fries a lot. Same with the chips for the nachos.

Fries can be portioned out easily in numerous ways - based on the container, or heck, weigh them - but then do it "back stage" so I don't have to watch.
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Old 10-28-2013, 06:53 PM   #19
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That is sad to hear because the food courts are a big draw of the values. While we have never stayed at a value, we've stayed at 2 moderates and really enjoyed having a food court available. We love the deluxes, but whenever we've talked about possibly staying moderate or trying a value, the first thing that comes to mind is "Yay! We'd have a food court!" So if that goes downhill, then we'd probably never do it....
Yes, we always appreciated having a food court. It was definitely a draw for us.
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Old 10-28-2013, 06:55 PM   #20
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I had some "nachos" there last June---It was awful. They were in no way nachos--some kettle chips with meat slapped on it and canned cheese whiz.
Yeah, I made the mistake of trying the nachos our first night there. Gross. The chips were gross. It was basically inedible.
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Old 10-28-2013, 07:23 PM   #21
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Sorry to say that I agree with all you guys - we stayed at Pop this past September (our 3rd time there) and due to food court quality and chaos (along with the thin walls and flushing toilets/loud talkers and lack of amenities (full service restaurant/indoor lounge/bar) - we have decided NO MORE VALUES for us

One of the things I dislike most is after standing in all the various lines to get food, after standing in line to pay for your food and patiently wait for your turn, THEN you have to jockey for a spot to sit your tray down and get your drinks if you're using the mugs or cup. And we noted that on most nights - there wasn't enough ice to go around or was verrrrryyyy slooooooow coming out of the dispenser.

I realize this is the value classification of motel/hotel - but Disney can do better with the basic services it provides - look how well they handle crowds at the parks - why can't some of that flow over to the values? And we found it sad that for the same amount of money we would rather stay at a Hilton Garden Inn with comfy beds and better soundproofing - on site SIT DOWN restaurant and breakfast, etc. We really wanted to like the values - but from now on - we'll save up for mods or better to really feel like we are on vacation and not a trip to the mall the day after Thanksgiving
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Old 10-28-2013, 08:26 PM   #22
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We did our first stay at value in the family suites at AoA last September, and even though we loved the room and enjoyed the hotel overall, I told DH "NEVER AGAIN at a value" simply because of the chaos of the food court. It is just too much trouble to corral 2 children while trying to get everyone something different to eat, make sure you have all the stuff you need for the DDP, etc...Though I will say everything we tried there was of good quality, it just added too much stress.
I've not stayed at a value resort. But I have walked through them all, and each time, when walking through the food courts and seeing the offerings and time chaos....I looked at my wife and said "Nope....no way. We will not ever stay at this place."

Of course POR breakfast scene at their food court wasn't much better. Maybe if you're accustomed to a sea of humanity, jostling over waffles and bacon....then it makes sense to you. It just seems remarkably unpleasant and chaotic to me.

I think I may not like food courts. Nope....thought about it....I don't. I don't even like the term "food court."

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Old 10-29-2013, 07:36 AM   #23
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I can't add anything positive, unfortunately. We use to be big PopC proponents but over the years we had issues each time and the managers just did not seem to care one bit. Just gave the standard Disney lip service, "I am very sorry this happened...". The last time we stayed at Pop the room was perfect but i got food poisoning from the food court... Pop has the curse of death for us. We now stay at the CR and have never had an issue.
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Old 10-29-2013, 07:46 AM   #24
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Originally Posted by wiserabbit View Post
Sorry to say that I agree with all you guys - we stayed at Pop this past September (our 3rd time there) and due to food court quality and chaos (along with the thin walls and flushing toilets/loud talkers and lack of amenities (full service restaurant/indoor lounge/bar) - we have decided NO MORE VALUES for us

One of the things I dislike most is after standing in all the various lines to get food, after standing in line to pay for your food and patiently wait for your turn, THEN you have to jockey for a spot to sit your tray down and get your drinks if you're using the mugs or cup. And we noted that on most nights - there wasn't enough ice to go around or was verrrrryyyy slooooooow coming out of the dispenser.

I realize this is the value classification of motel/hotel - but Disney can do better with the basic services it provides - look how well they handle crowds at the parks - why can't some of that flow over to the values? And we found it sad that for the same amount of money we would rather stay at a Hilton Garden Inn with comfy beds and better soundproofing - on site SIT DOWN restaurant and breakfast, etc. We really wanted to like the values - but from now on - we'll save up for mods or better to really feel like we are on vacation and not a trip to the mall the day after Thanksgiving
Don't know if you have ever stayed at POR (moderate) but our food court experience during busy times was pretty well exactly the same as above, just this month...
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Old 10-29-2013, 08:13 AM   #25
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We stayed at POR & POP this past summer. In our experience, the POR food court was WAY worse in terms of speed and trying to find a table (we would sit in Boatwrights during breakfast).

That being said I would still stay at both again. You just need to plan on meals during busy times of day to take longer (no matter where you eat).
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Old 10-29-2013, 08:54 AM   #26
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Quote:
Originally Posted by TJA
That is sad to hear because the food courts are a big draw of the values. While we have never stayed at a value, we've stayed at 2 moderates and really enjoyed having a food court available. We love the deluxes, but whenever we've talked about possibly staying moderate or trying a value, the first thing that comes to mind is "Yay! We'd have a food court!" So if that goes downhill, then we'd probably never do it....
Lol, which is the opposite of us. When our kids were small, we always wanted to try the values because of the "oversized" theming but always skipped it because of the food courts. I hate the ones in the mall so no way do I want to do them on vacation. The one time we stayed at a value, we had the same experience as op. Never again.

No flames from me Op, sorry it was so bad.
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Old 10-29-2013, 10:11 AM   #27
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We stayed at POR & POP this past summer. In our experience, the POR food court was WAY worse in terms of speed and trying to find a table (we would sit in Boatwrights during breakfast).

That being said I would still stay at both again. You just need to plan on meals during busy times of day to take longer (no matter where you eat).
I SO agree with you! We have stayed at both resorts many times, and POR food court was the WORST. You stand in line for 15-20 min only to place your order and then it takes another 15-20 min for your food to be ready. Now while Pop DOES get busy, it is usually only during certain peak eating times. If you just plan accordingly, you can avoid this. If we go in there and it is chaotic, we'll just usually leave and come back in about an hr and the place will be empty. We actually find the food quite good there. We loved the taco plate! (9.99 for 4 tacos that you mix and match and customize any way you want) Easy plate to share. Also, the large pizza you can order is still an awesome deal for Disney. Oh and the curry shrimp was my best meal in our 16 night trip!
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Old 10-29-2013, 10:56 AM   #28
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D) I get that it is free dining, and that has impacted the quality/quantity of the food - but watching them weigh fries for every order was ridiculous.
would just be nicer to be closer.
Thanks for the wonderful and honest review. It's nice to know.

I don't have a problem with a restaurant weighing portion sizes...it actually helps keep the cost of food down. I've worked in food service before, and imagine just one extra tomato on every salad...800 salads a day, 800 extra tomatoes a day...that works out to 292,000 extra tomatoes a year. Huge cost, and it was only one extra tomato on the salad. See?
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Old 10-29-2013, 11:27 AM   #29
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Is it crazy crowded around 7? I would expect it to be busy during.normal breakfast hours but curious that early. Wanna get breakfast and then head to park when the first bus leaves at 8.
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Old 10-29-2013, 01:30 PM   #30
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Don't know if you have ever stayed at POR (moderate) but our food court experience during busy times was pretty well exactly the same as above, just this month...
As self professed Queen of the Value Resorts, I've stayed in each multiple times except AoA where once was enough. I also have frequent flyer miles at the moderates and I will echo that the craziest food court I've EVER seen has been peak times at POR. The food is so good and fresh and lots of choices! But it was so spread out, large and LOUD that our party of 3 adults repeatedly had trouble finding/keeping up with each other.

A PPer asked about values being busy at 7 am--well, that is when the food court opens. If you aren't a sleep in kind of person, you could have been awake for a coupe of hours and pretty darn hungry by 7 am..... And if EMH hours start at 8 am, yes you need to have the family there and ready for chow at 7.

The only times I've seen understaffing for my entire stay were August 2013 at Movies (only in the evening), AoA (Oct 2012 for each and every meal), and AKL (both stays, each and every meal).
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