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Old 11-22-2013, 03:04 PM   #31
Tony Bush
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Originally Posted by pickers1982 View Post
Virgin have been awful....then someone mentioned the concierge and it was sorted right away!
I have just emailed the concierge so we'll see what occurs !!!

Tony
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Old 11-23-2013, 01:57 AM   #32
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I have just emailed the concierge so we'll see what occurs !!! Tony
They are brilliant.

She said she is based in Orlando so has a lot better knowledge of it all x
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Old 11-23-2013, 08:07 AM   #33
jrparkin
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Tinks

I must have had the same lady! Received my reservation number within 30 minutes. Circumstances prevented me from linking it into my profile until just now, but that was awesomely quick
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Old 11-23-2013, 10:52 AM   #34
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No response yet !
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Old 11-25-2013, 07:49 AM   #35
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Tinks I must have had the same lady! Received my reservation number within 30 minutes. Circumstances prevented me from linking it into my profile until just now, but that was awesomely quick
That's great.
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Old 11-25-2013, 03:05 PM   #36
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Concierge were great......virgin's offshore team were quite frankly liars.
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Old 11-25-2013, 04:23 PM   #37
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Well I must be the unlucky one, e-mailed concierge Friday and still have had no response
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Old 11-25-2013, 04:55 PM   #38
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Well I must be the unlucky one, e-mailed concierge Friday and still have had no response

Using this email? orlandorep@virginholidays.com
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Old 11-25-2013, 05:14 PM   #39
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I emailed from the website : http://concierge.virginholidays.co.uk/florida/

Is this not the same ?

Tony
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Old 11-25-2013, 05:18 PM   #40
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I emailed from the website : http://concierge.virginholidays.co.uk/florida/ Is this not the same ? Tony
I think that's who I originally emailed but try the other one that's the one I have received replies from x
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Old 11-26-2013, 04:25 PM   #41
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Ok so I'm at the 60 day mark, I got my disney confirmation number from virgin no problem but not my ticket numbers so I can't do fast pass + yet. I've emailed the original virgin person and concierge figured two emails give me a better chance, I'll see what happens.........
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Old 11-27-2013, 02:02 AM   #42
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Ok so I'm at the 60 day mark, I got my disney confirmation number from virgin no problem but not my ticket numbers so I can't do fast pass + yet. I've emailed the original virgin person and concierge figured two emails give me a better chance, I'll see what happens.........
Ours is Sunday I really hope we don't have trouble with virgin again. I have been promised the ticket reservation numbers will be waiting in my inbox on Saturday.
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Old 11-27-2013, 07:52 AM   #43
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Cheers Tinks,

Tried this e-mail and got the number back in 30 minutes ! Yay !!!

Tony
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Old 11-27-2013, 04:47 PM   #44
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Cheers Tinks, Tried this e-mail and got the number back in 30 minutes ! Yay !!! Tony
No problem.
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Old 11-28-2013, 04:10 PM   #45
Tony Bush
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So, got DD's hotel reservation linked at what is now 170 days out (thanks Tink) now her and her BF's 14 day ultimate tickets are showing too ! On the full website on my laptop this all shows plus the 'manage magic bands' section shows 2 bands allocated to them. I can't however find this magic band bit on the ap on my ipad ? anyone know ?
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