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Old 10-21-2013, 12:11 PM   #16
ghtx
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Quote:
Originally Posted by ohfiddlesticks View Post
update: this morning i checked again and they were STILL all grey....

but.....

then.....

I checked a bit later and the colors were all showing up! Weeeeeee!

this would be me ------->
Me too
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Old 10-21-2013, 12:30 PM   #17
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Me too
Mee tooo!!!!

So do all you do is pick a color for each person and save?? No import button or send??
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Old 10-21-2013, 12:37 PM   #18
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Mee tooo!!!!

So do all you do is pick a color for each person and save?? No import button or send??
Make sure you click Done when you are finished. That lets them know that you have completed customizing your bands. They will not ship out until your customization window ends, no matter when you do them, and you can go back in at any time and change things.

Once your customization window ends you will see a message that says the bands are being processed. Right now they are sending them out the evening after your window closes and you get them by 10:30 the next morning. There have been rumors that they will send them USPS once everything is rolled out, but right now they are over-nighted via UPS.
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Old 10-21-2013, 02:12 PM   #19
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THANKS MouseMom!!!!!!!!!
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Old 10-21-2013, 02:19 PM   #20
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How do I know if I am eligible for the bands or not? My trip is the end of Nov.
I believe all resorts are rolled out by the end of this month
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Old 10-21-2013, 02:58 PM   #21
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Mine has only been showing Grey as the option for two weeks now.
I happened to be on phone with Disney IT for another topic and I asked about this. They said it was a glitch and CM took my customization info over the phone, but MDE still showing wrong colors (all grey) and wrong names. I received and email that problem was fixed, but when I went into MDE, all MBs still wrong, so I called back and they reopened the ticket. It has been a week but no resolution. Yet.
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Old 10-21-2013, 03:06 PM   #22
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UPDATE:

I now have MB color choices available for my early Jan trip!

Still no info on MBs showing for my March trip. Reservation is linked but no MB customization for said reservation.

Only grey color option showing for my June trip.

I find it odd that June was the first to show up, and then Disney IT manually added Jan, and now Mar is still missing, even though they opened a ticket on it over a week ago.
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Old 10-21-2013, 03:28 PM   #23
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Hi -

We are going to WDW on January 4th. Two days ago the option to customize our magic bands appeared on MDX and it only showed the gray option. This morning when I checked all of the color options appeared. We are still 75 days out from our trip and MDX says we still have 44 days before the bands must be customized and ordered.
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