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Old 10-18-2013, 09:28 AM   #1
TXPyroMom
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Online Check in: 2 rooms, 1 MDE

Here's my issue:

We are booked for 2 rooms, one under my name and one under my dads name. Both reservations are under my MDE and no one else in our group has an MDE. I see that I can do online check in, but it doesn't appear that I can do online check in for my parents.

Do I need to create a DME account for my dad so he can do online check in? What does that do to all the information I have for him in my MDE? All of our dining and FP+ reservations are on my MDE and I don't want to start breaking things.... especially since MDE has worked like a dream for me so far *knock on wood*

Normally we wouldn't even do online check in, but right now it looks like December check ins have to do it before they can customize magic bands.
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Old 10-18-2013, 09:46 AM   #2
Wood Nymph
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Quote:
Originally Posted by TXPyroMom View Post
Here's my issue: We are booked for 2 rooms, one under my name and one under my dads name. Both reservations are under my MDE and no one else in our group has an MDE. I see that I can do online check in, but it doesn't appear that I can do online check in for my parents. Do I need to create a DME account for my dad so he can do online check in? What does that do to all the information I have for him in my MDE? All of our dining and FP+ reservations are on my MDE and I don't want to start breaking things.... especially since MDE has worked like a dream for me so far *knock on wood* Normally we wouldn't even do online check in, but right now it looks like December check ins have to do it before they can customize magic bands.
you are wise not to create an account for your dad yet. If his room reservation is already linked to your MDE account then you probably won't be able to link it to a new MDE account, anyway. And you won't be able to delete your dad since he has an active reservation on your MDE. We had a similar problem in February. What a mess!

I suggest waiting a few days to see if you are able to customize the bands without doing the online check in first. November resort guests didn't have to do online check ins first.

You can always call tech support a little later. Maybe it will correct itself in a day or two.
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Next up: WL - Jan 24 to 29, 2015; YC - April 15 - 21, 2015
WL - Oct 22-27, 2014, YC - Sept 24-28, 2014; BC - March 19th to 25th, 2014, WL - Jan 23 - 27, 2014; WL - Nov 30 - Dec 5, 2013; WL - Feb 5 -11, 2013; BC - April 2011, BW - January 2009, BCV - 2007, 2005, 2003, Poly - 2002;
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Old 10-18-2013, 09:48 AM   #3
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Originally Posted by Wood Nymph View Post
you are wise not to create an account for your dad yet. If his room reservation is already linked to your MDE account then you probably won't be able to link it to a new MDE account, anyway. And you won't be able to delete your dad since he has an active reservation on your MDE. We had a similar problem in February. What a mess!

I suggest waiting a few days to see if you are able to customize the bands without doing the online check in first. November resort guests didn't have to do online check ins first.

You can always call tech support a little later. Maybe it will correct itself in a day or two.
Very good advice.
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Old 10-18-2013, 10:48 AM   #4
TXPyroMom
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Quote:
Originally Posted by Wood Nymph View Post
you are wise not to create an account for your dad yet. If his room reservation is already linked to your MDE account then you probably won't be able to link it to a new MDE account, anyway. And you won't be able to delete your dad since he has an active reservation on your MDE. We had a similar problem in February. What a mess!

I suggest waiting a few days to see if you are able to customize the bands without doing the online check in first. November resort guests didn't have to do online check ins first.

You can always call tech support a little later. Maybe it will correct itself in a day or two.
Thanks for the reply

I guess I just need to wait it out a bit and see if the problem fixes its self. If I hasn't changed by November, I will give IT call.
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Old 10-18-2013, 11:24 AM   #5
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Originally Posted by TXPyroMom View Post
Thanks for the reply

I guess I just need to wait it out a bit and see if the problem fixes its self. If I hasn't changed by November, I will give IT call.
I see from your ticker that you are checking in one week after we are. You might want to call IT early next week since the window to customize bands might close at 30 days out.

We had to wait a few days to customize our bands for some reason. Everyone else in November was getting to customize bands, and we weren't. I was getting rather worried and then one night the option to customize magically appeared in my MDE account. I only had to wait two days longer than most other November people, but that two days seemed forever.
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Next up: WL - Jan 24 to 29, 2015; YC - April 15 - 21, 2015
WL - Oct 22-27, 2014, YC - Sept 24-28, 2014; BC - March 19th to 25th, 2014, WL - Jan 23 - 27, 2014; WL - Nov 30 - Dec 5, 2013; WL - Feb 5 -11, 2013; BC - April 2011, BW - January 2009, BCV - 2007, 2005, 2003, Poly - 2002;
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Old 10-18-2013, 10:09 PM   #6
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I found some really good information on the December thread that might solve your problem. Here is the conversation that I found:

Quote:
Quote:
Originally Posted by disneycraz View Post
I have a question. I am the only family member that has a MDE account. I made all the reservations, (2 rooms) for DD and her family and DH and I. Yesterday, I was able to make all our FP+ selections. I didn't see MB's so I did online check in for my room, then I saw that I could customize our MB's (just DH and mine). When I tried to do online check in for my DD, it says that an error was encountered. So now they are not showing MB's for the rest of the family. I have both room reservations, hopper passes and dining reservations all linked to my account. Does anyone know why the MB's are not showing up for the other room (daughter, son in law, grandaughter 4 and grandson 2).
Quote:
Originally Posted by IlovePumbaa View Post
I also had this problem. I went to mydisneyreservation.com website for my other room (DM and DD). Left it a minute then checked My Disney Experience again, Personalize MB and Voilà.....


Hope this helps.
Quote:
Originally Posted by disneycraz View Post
Thank you so much, this worked. Magic Bands have all been customized!
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Next up: WL - Jan 24 to 29, 2015; YC - April 15 - 21, 2015
WL - Oct 22-27, 2014, YC - Sept 24-28, 2014; BC - March 19th to 25th, 2014, WL - Jan 23 - 27, 2014; WL - Nov 30 - Dec 5, 2013; WL - Feb 5 -11, 2013; BC - April 2011, BW - January 2009, BCV - 2007, 2005, 2003, Poly - 2002;
BC - 2001, 1998, 1994, 1992; YC - 1997; GF - 1989, 1988; Poly - 1987, 1986, 1985; CR - 1981, 1980; offsite - 1982, 1976, 1973
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