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Old 10-16-2013, 12:42 AM   #1
jannylynn
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Online Check-In

MDE tells me it is available and I got through it the first time. BUT it never cleared the online check-in available nor did it send a confirmation that it went through. When I tried to do it again, it told me I'm not at -60 days (I am!) or that my reservations aren't linked. (They are!)

What do I do?
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Old 10-16-2013, 06:12 AM   #2
Wood Nymph
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Quote:
Originally Posted by jannylynn View Post
MDE tells me it is available and I got through it the first time. BUT it never cleared the online check-in available nor did it send a confirmation that it went through. When I tried to do it again, it told me I'm not at -60 days (I am!) or that my reservations aren't linked. (They are!)

What do I do?
Wait a few days and try it again. There really isn't any reason to get it done earlier than about a week ahead of time. It seems like a lot of people have trouble with online check in on their 60th day. I never got an email confirmation when I did it, but I did receive a text confirmation for the room ready option.

You will now when it finally works when the option "modify check in" appears in your MDE account.
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