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Old 11-15-2013, 09:06 AM   #1
jb68
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New Dining Cancellation policy from November 19

From Nov 19th, WDW have a new restaurant cancellation policy.
For all table service restaurant reservations, a $10 per person charge will be made to the credit card given when the reservation is made if the cancellation isn't made one day in advance.

Where pre-payment is required, (eg Hoop-Dee-Do Musical Revue, Spirit of Aloha) if reservations aren't cancelled one day in advance, the full amount will be charged.

This has been changed in hopes of reducing the number of no shows .
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Old 11-15-2013, 10:37 AM   #2
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Here is the official internal notice:
Quote:
To provide consistency across our operation, adjustments will be made to the cancellation policy beginning November 19. At that time, all table-service locations at Walt Disney World Resort (including Operating Participants) will begin using the cancellation policy already in place at select restaurants on property.

Beginning November 19, when booking a reservation at any table-service restaurant, Guests will be required to provide a credit card to hold the reservation. A charge of $10 per person will be applied if the cancellation isnt made at least one day in advance.
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Old 11-15-2013, 11:29 AM   #3
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1) I am OVERJOYED they have re-implemented the penalty.
2) After a bad launch, they now have announced it well.
3) Even the threat of the penalty the last time cut down on ADR's.
4) With the penalty now firm, it should help bunches more!
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Old 11-15-2013, 11:35 AM   #4
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I'm assuming that applies to reservations made after that date. Many of us have previously made reservations that didn't require CC info.
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Old 11-15-2013, 12:42 PM   #5
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Quote:
Originally Posted by OKW Lover View Post
I'm assuming that applies to reservations made after that date. Many of us have previously made reservations that didn't require CC info.
This is correct.

If the reservation (other than at a restaurant which currently requires a guarantee) is made prior to November 19 it does not require a guarantee.

However, if you have an existing reservation and you make a change to it on or after November 19 it will require a guarantee.
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Old 11-15-2013, 02:06 PM   #6
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Quote:
Originally Posted by Cheshire Figment View Post
This is correct.

If the reservation (other than at a restaurant which currently requires a guarantee) is made prior to November 19 it does not require a guarantee.

However, if you have an existing reservation and you make a change to it on or after November 19 it will require a guarantee.
Thanks for the clarification CF.
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Old 11-15-2013, 02:48 PM   #7
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Nice
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Old 11-15-2013, 03:34 PM   #8
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I was wondering why I was seeing perfect availability for our trip still..!
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Old 11-15-2013, 04:40 PM   #9
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we were in Hollywood studios (hope the names right! it changes a lot) in 2010 on a family holiday. it was pouring down with rain and we were looking for somewhere to eat. a couple of our group went to the reservation booth to be told every restaurant apart from 1 buffet was fully booked. we knew because of the rain that people would not turn up. but we couldn't have the seats as they were reserved!! while we were waiting for those that were at the reservations a group of about 8 adults cake and stood near us. they were trying to decide which of the FOUR reservations they'd made they were going to go to!! I even asked if we could have one of their tables. this really made me cross, 4 reservations all for the same time. we like to be relaxed on holiday and not plan every fast pass and adr. I don't know if this will be possible anymore which makes me sad. it's become impossible for us to decide on the day where to eat and I hate it! I'm very glad to hear of the deposits and I hope Disney stick to it.


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