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Old 10-01-2013, 09:25 PM   #1
twokiddos
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Photopass Problem, hoping for some help...

Just got back late last night from our first Disney trip! Will post a review later, but for now....

I did a photopass share with 5 people. I have til tomorrow to resolve this.

I had a magic band and 2 photopass cards (one for Belle's Enchanted Tales, and one general one).

The person who purchased the photopass provided me the account/email and password.

Initially when I tried to do this at Disney, I had difficulty. When I clicked on the mydisneyphotopass.com link she provided, it went straight to my own mydisneyexperience site, and the photos were automatically there. (I guess through my magicband? Not sure how they magically appeared. Haha.

I was able to sign into her account today, and entered the two photopass cards, and everything went on there, except 6 Buzz pics that remain on my own account.

Can someone help me, I don't understand why this is happening, or how to get those pics on the other/main account.

Thanks!
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Old 10-01-2013, 10:22 PM   #2
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OOOOoooo - good question. I wish I could help. Hopefully this can be fixed immediately. This is going to be a growing problem if all photos get attached to MB's.

Good Luck!
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Old 10-06-2013, 01:20 PM   #3
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I'm trying to get my photos to my SIL's photopass account too and am currently not able too - we traveled together, our packages/MDE accounts are all linked, but I don't see my photos that were attached to my magicband. If anyone has any answers, it'd be greatly appreciated. Thanks!
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Old 10-08-2013, 02:59 PM   #4
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I had to call photopass to get it fixed. We had to link (become friends/family on MDE) then they were able to copy the photos over. Some still didn't copy so I had to call back and then they just copied them all to a card, and loaded the card number onto the photopass site. Took a while, but it got fixed with a call.
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Old 10-08-2013, 03:07 PM   #5
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The person who is ordering the CD will have to add your PP cards and MB 12-digit number to their PP account.
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Old 10-08-2013, 03:08 PM   #6
Cais
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Quote:
Originally Posted by Missyrose View Post
The person who is ordering the CD will have to add your PP cards and MB 12-digit number to their PP account.
You can't just add the 12 digit magic band code to a PhotoPass account. It must be linked through my Disney experience.

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Old 10-08-2013, 03:21 PM   #7
Luvchefmic
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Quote:
Originally Posted by yellowfish78 View Post
I had to call photopass to get it fixed. We had to link (become friends/family on MDE) then they were able to copy the photos over. Some still didn't copy so I had to call back and then they just copied them all to a card, and loaded the card number onto the photopass site. Took a while, but it got fixed with a call.

Can you please give the number you called ? BIG issues here too, I stopped into a location at MK, thought the problem resolved, got home & have disappearing & re-appearing pictures I would much appreciate your help

Quote:
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You can't just add the 12 digit magic band code to a PhotoPass account. It must be linked through my Disney experience.

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Correct, you can not
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Old 10-08-2013, 07:33 PM   #8
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Originally Posted by Luvchefmic View Post
Can you please give the number you called ? BIG issues here too, I stopped into a location at MK, thought the problem resolved, got home & have disappearing & re-appearing pictures I would much appreciate your help



Correct, you can not
I called whatever the number was that was listed on mydisneyphotopass.com...catch is, they are only there from 9am to 6pm, so be prepared to call right at 9am to not have a massive wait.
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Old 10-08-2013, 08:52 PM   #9
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I called whatever the number was that was listed on mydisneyphotopass.com...catch is, they are only there from 9am to 6pm, so be prepared to call right at 9am to not have a massive wait.
I didn't even see that # until now thanks

OP hope things work out for you too
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Old 10-21-2013, 01:43 PM   #10
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Hosting a photopass share for January and curious how this is going to work... so, I'm subbing here hoping to hear what you were able to get worked out.
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