Disney Information Station Logo

Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > disABILITIES!
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read





Closed Thread
 
Thread Tools Rate Thread
Old 10-10-2013, 03:55 PM   #376
Wishes Count
DIS Veteran
 
Wishes Count's Avatar
 
Join Date: Aug 2009
Location: Orlando FL
Posts: 806

Quote:
Originally Posted by Sunnywho View Post

I have preferred to ask for a GAC at MK which is usually our first stop anyways. But on our planned trip we'll be at AK on our first day. Your experience of a different reception at Epcot than at MK is concerning. I wonder if anyone can report in with how getting a DAS went at AK. At the guest services inside the park at AK, are the CMs behind glass like they are outside the park? I have a harder time talking through glass instead of face-to-face. It seems likely that at AK the CMs will have less experience with issuing DAS cards. All this change is stressful.
I work GR at AK and I can tell you we have just as much experience issuing The cards as anywhere else. The lobby location has a counter like any other indoor location. Only the windows is there a glass barrier.

Sent from my iPhone using DISBoards
__________________
Wishes Count is offline  
Old 10-10-2013, 03:55 PM   #377
buzzCMlightyear
PERNER OWNER
 
buzzCMlightyear's Avatar
 
Join Date: Feb 2011
Location: Orlando
Posts: 250

Quote:
Originally Posted by Granny square View Post
I wrote in a hurry. I was merely thinking about how they seem more concerned with the autism diagnosis than the needs. An OCD child might have the same behaviors if not allowed to reride or ride quickly but since that group isn't as vocal they aren't being considered as important. I think all people with significant needs need to be treated equally.
Disney has never said that children with autism are the main focus here. All you have to do is talk to the GR CMs about your needs and they will assist you when applicable.
buzzCMlightyear is offline  
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 10-10-2013, 03:56 PM   #378
Granny square
Always planning a trip!
 
Granny square's Avatar
 
Join Date: Feb 2012
Posts: 2,732

Quote:
Originally Posted by Wishes Count View Post
I work GR at AK and I can tell you we have just as much experience issuing The cards as anywhere else. The lobby location has a counter like any other indoor location. Only the windows is there a glass barrier. Sent from my iPhone using DISBoards
kind of you to jump in.
__________________
wishing I was at the beach!
Granny square is offline  
Old 10-10-2013, 03:58 PM   #379
Rowanonfire
Mouseketeer
 
Join Date: May 2013
Posts: 172

Quote:
Originally Posted by buzzCMlightyear View Post
Disney has never said that children with autism are the main focus here. All you have to do is talk to the GR CMs about your needs and they will assist you when applicable.
The comment was in relation to the fact that CM's have been asking specifically if a child has Autism when issuing accommodations.
Rowanonfire is offline  
Old 10-10-2013, 03:58 PM   #380
Granny square
Always planning a trip!
 
Granny square's Avatar
 
Join Date: Feb 2012
Posts: 2,732

Quote:
Originally Posted by Disneylvr View Post
Agreed. Autism is a very common disorder, I believe it 1 in 88 now days. It is a spectrum disorder so the symptoms and severity vary greatly between those that are diagnosed. My daughter has severe classic autism, however she does not have the need to loop rides but she cannot wait in crowded, noisy lines for long periods of time. She is on a new medication and has also become sensitive to heat so I will have to think about that for future trips as well. Each person is an individual and will need different accommodations for a successful vacation. I think Disney is trying their best to make this happen but it will take awhile to iron out all the kinks with this new DAS. Parents, including myself, are scared. And some are in panic mode.
Sorry about the additional med issue:/.
__________________
wishing I was at the beach!

Last edited by SueM in MN; 10-11-2013 at 06:25 PM.
Granny square is offline  
Old 10-10-2013, 03:59 PM   #381
Granny square
Always planning a trip!
 
Granny square's Avatar
 
Join Date: Feb 2012
Posts: 2,732

Quote:
Originally Posted by buzzCMlightyear View Post
Disney has never said that children with autism are the main focus here. All you have to do is talk to the GR CMs about your needs and they will assist you when applicable.
It seems that several have been asked if the person is autistic and turned away if not. Hopefully training will continue and stop that crazy.
__________________
wishing I was at the beach!
Granny square is offline  
Old 10-10-2013, 04:00 PM   #382
buzzCMlightyear
PERNER OWNER
 
buzzCMlightyear's Avatar
 
Join Date: Feb 2011
Location: Orlando
Posts: 250

Quote:
Originally Posted by ratlenhum View Post
For those wondering why they are asking if the child has autism, they will then ask if your child wants/needs to repeat rides. Some kids will ride one ride all day, or have a compulsive need to ride exactly 3 times in a row. If this is the case they will give you a special card so you can go back on without waiting.
As someone who is trained on the DAS system, there is no "Special Card" that allows multiple ride access one after another. GR may give a family re-admission passes for a certain attraction if that's all their child wants to do, but thats separate from the DAS.
buzzCMlightyear is offline  
Old 10-10-2013, 04:02 PM   #383
Wishes Count
DIS Veteran
 
Wishes Count's Avatar
 
Join Date: Aug 2009
Location: Orlando FL
Posts: 806

Quote:
Originally Posted by Granny square View Post

kind of you to jump in.
I'm happy to help. I have to admit I was a tad upset with the assumption that GR at AK would know less than GR anywhere else. GR is a global role meaning we can work at any GR location. Every GR cast member has been trained exactly the same and none are superior to others lol

Sent from my iPhone using DISBoards
__________________
Wishes Count is offline  
Old 10-10-2013, 04:19 PM   #384
buffettgirl
The whole tag thing, so 1990's internet *****. Why can't you say "f o r u m"?
 
buffettgirl's Avatar
 
Join Date: Dec 2008
Location: GreatWoods parking lot.
Posts: 3,131

Quote:
Can anyone offer up a good touring plan for us in trying to utilize this new DAS, since we will not have immediate access to the Fastpass lines any longer? This will totally change our touring experience and with her low stamina I'm not sure how to make it work.
Actually, if you do what i posted above, alternate the actual fastpass system with the DAS return returns, you should pretty much be able to work it like unlimited fastpasses, with the benefit that YOU control when and how long you wait for anything.

Quote:

Also, we have 3 other children, so we are a family of 6. We often travel with my parents, so we are often a party of 8 at Disney. My Dad had a serious war injury to his leg many years ago, has rods and pins in his leg, and he walks with a cane and has a number of mobility issues also. In the past, when they traveled with us, I got him a GAC also and it worked out well for our travel party and we could all stay together. My question is, what happens now? Reading the info here tells me he will no longer be eligible for the GAC/DAS - which I have a huge issue with, because I can assure you my "he-man" ex-military Father is NOT going to rent a scooter or a wheelchair, he will simply suffer before he does that. But, really, even if he got a scooter or wheelchair, it doesn't help in this situation because my daughter simply can't wait and go through the regular lines. So, will they let us use the new DAS with 8 guests? I know in the past the limit was 6, that's why I got both of them a GAC. Is there any leeway with the guest number with the new DAS? Any reports on this?

Any info to help me plan for this new DAS during our upcoming trip will be MUCH appreciated! Thanks!!!
I'm sure that the standard "rent a scooter or ecv" is what your dad will be told, but as for number of guests, you'll just have to bring that up with guest services.

I really wouldn't worry too much at this point. By the time your trip arrives things should be running more smoothly, AND, you'll have the benefit of seeing and reading about plenty of others who have had good experiences. As for that one blog you speak about, the reason I am discounting her is that she refuses to believe that any good experiences are anything but trolls and shills from Disney. That's simply not likely, especially when many known members of the disney community have are the ones expressing positive outcomes.

Last edited by SueM in MN; 10-11-2013 at 09:29 PM. Reason: quoted deleted post
buffettgirl is offline  
Old 10-10-2013, 04:36 PM   #385
lanejudy
Moderator
 
Join Date: Oct 2011
Posts: 5,291
DISboards Moderator

Quote:
... We have a 16 year old daughter with Asperger's - she has some panic issues, doesn't care to be touched, certainly can't wait in long lines. She also has Dyspraxia and, at times, can have severe pain and mobility issues along with generally low stamina. For years, since she was a toddler, we just used the Fastpass system because with the old system you could get Fastpasses and the end time was not enforced. So, it was easy to get to the parks early and hit the rides she likes and collect Fastpasses, we could then take a mid day break and go back to the park later in the evening and use our Fastpasses. Well, as we all know, they ended that to get ready for this new Magic Band and Fastpass+ system, so that is when we started getting the GAC. The GAC also met her needs and made it possible for us to have a GREAT experience touring the parks. ...
I'll try to help...first for DD...think hard about WHAT exactly prevents her from waiting in a line. Most of what you've mentioned above could be accommodated by either a wheelchair (pain, mobility, low stamina) which can also provide a "buffer" of sorts to prevent unwanted accidental "touching". Dyspraxia -- as long as she's not touring alone and has to completely speak for herself, I don't see that as an issue, as well as the fact that she shouldn't have to speak to stand in a line. So far, I don't see anything the CMs will consider as "needing to avoid waiting in lines" unless you elaborate more on the "panic issues" as relating to waiting in lines. Think about it with more specifics, not diagnoses or even symptoms. Sorry, I don't intend to sound mean but you're current post isn't providing any information that would qualify for a DAS.

Quote:
... My Dad had a serious war injury to his leg many years ago, has rods and pins in his leg, and he walks with a cane and has a number of mobility issues also. In the past, when they traveled with us, I got him a GAC also and it worked out well for our travel party and we could all stay together. My question is, what happens now? Reading the info here tells me he will no longer be eligible for the GAC/DAS - which I have a huge issue with, because I can assure you my "he-man" ex-military Father is NOT going to rent a scooter or a wheelchair, he will simply suffer before he does that. ...
Dad is his own worst enemy. Disney will not provide a DAS for him; the standard accommotion for mobility and stamina issues has always been to rent a wheelchair or ECV (or use another mobility device such as cane, walker, rollator). He already uses a cane, so maybe that is all he needs as far as aid and to avoid stairs or request moving walkways be slowed. Unfortunately, as hard as this sounds, his ego is really not WDW's problem or concern. As former military I'm surprised expects others to accommodate him, he should be prepared to adapt to his environment - in this case, that means utilizing a tool available to him that will prevent pain and fatigue with minimal interruption to the rest of the family. There is way more walking involved getting around the parks than there is standing/walking in lines. If he gets a wheelchair, he can push it at times (or someone else can) and sit when needed. Or an ECV will give him more independence.

Related...maybe dad and DD can share a wheelchair? She also has mobility and stamina issues -- again regardless of other concerns, there is way more walking involved around the parks and WDW is going to suggest a wheelchair for her. Maybe they could share and that would help both of them? Also, it allows each to think they are "helping" the other rather than needing it entirely for themselves.

Quote:
... Also, we have 3 other children, so we are a family of 6. We often travel with my parents, so we are often a party of 8 at Disney. ... So, will they let us use the new DAS with 8 guests? I know in the past the limit was 6, that's why I got both of them a GAC. Is there any leeway with the guest number with the new DAS? Any reports on this? ...
While Guest Relations CM's do have some leeway to allow more than 6 people on one DAS, that is at their discretion and mainly intended to keep families with young children together. You don't mention the ages of the other kids, but you have 4 adults so I don't know if they will make an exception for you or not. I'd be prepared to plan splitting if necessary. Does everyone truly always ride every ride together? Maybe splitting for a time, then re-grouping for meals and a ride or 2 together (without DAS) would allow each to focus on a specific area of the park they most prefer. Or maybe some ride while some shop or stop for a break and snack.


So, in general terms, try not panic about the new system until it has had time to work through some kinks. If your next trip isn't in the immediate future, you have time to wait for reports and tweaks and probably more tweaks and even more tweaks as this rolls out. But I encourage you to think outside the box for ways to meet your family's needs without skipping lines and relying on DAS the way you did with a GAC. Check out some touring plans - if not for specifics at least for determining which parks and which areas of each park have lower crowds throughout the day.

Enjoy your vacation!

Last edited by SueM in MN; 10-11-2013 at 09:31 PM.
lanejudy is offline  
Old 10-10-2013, 04:43 PM   #386
lanejudy
Moderator
 
Join Date: Oct 2011
Posts: 5,291
DISboards Moderator

About the Autism and "looping" issue

The reports I saw specifically asked about riding multiple times due to autism, not that it was offered. Maybe I missed something, but it appeared that she was given ~4 Fastpasses. She was told "each person will need to use this to ride" so it was definitely not intended that there would be 4 rides, but instead 4 riders, though I suppose the family could split that as they see fit. Also, it sounded like the CM recommended they get the Return Time on the DAS, then use the Fastpasses, then ride again using the Return Time. Again, it appeared this was for 1 ride and (assuming the whole family rides both times) just 1 additional ride. The CM also says something along the lines of "we can do this for you today as a special accommodation" - which leads me to believe it's not going to be a regular accommodation and since she had to sign a specific piece of paper to receive those extra Fastpasses it might not be available to the same family another day.

Just my thoughts and observations

I also agree with posters who are indicating there are other conditions besides autism that might make a person want/need to ride multiple times.

Last edited by SueM in MN; 10-11-2013 at 07:02 PM.
lanejudy is offline  
Old 10-10-2013, 04:54 PM   #387
buzzCMlightyear
PERNER OWNER
 
buzzCMlightyear's Avatar
 
Join Date: Feb 2011
Location: Orlando
Posts: 250

Quote:
Originally Posted by lanejudy View Post
About the Autism and "looping" issue

The reports I saw specifically asked about riding multiple times due to autism, not that it was offered. Maybe I missed something, but it appeared that she was given ~4 Fastpasses. She was told "each person will need to use this to ride" so it was definitely not intended that there would be 4 rides, but instead 4 riders, though I suppose the family could split that as they see fit. Also, it sounded like the CM recommended they get the Return Time on the DAS, then use the Fastpasses, then ride again using the Return Time. Again, it appeared this was for 1 ride and (assuming the whole family rides both times) just 1 additional ride. The CM also says something along the lines of "we can do this for you today as a special accommodation" - which leads me to believe it's not going to be a regular accommodation and since she had to sign a specific piece of paper to receive those extra Fastpasses it might not be available to the same family another day.

Just my thoughts and observations

I also agree with posters who are indicating there are other conditions besides autism that might make a person want/need to ride multiple times
The re-admission passes given out at GR now seems to be a way of making the change easier on everyone and will most likely not continue in the future. If the pass has DAS written on it, the DAS card issued must be shown at the time of redemption and must be used by the one pictured.

Last edited by SueM in MN; 10-11-2013 at 07:03 PM.
buzzCMlightyear is offline  
Old 10-10-2013, 04:56 PM   #388
alizesmom
Pumba is my hero but I love Donald
 
alizesmom's Avatar
 
Join Date: Jun 2007
Location: Cochranton, Pennsylvania
Posts: 1,245

Change is hard for anyone and harder for our kids. But we need to give the DAS a chance. My 7 yr old son will no longer be eligible because of his wheelchair which is fine since he can't ride unless no transfer is involved. The GAC didn't really help him anyway. Try living with the fact that no accommodation can help you. My 8 yr old daughter can walk some but is low functioning autism. She doesn't understand waiting and physically abuses herself when she has to wait ( punches her face till it bleeds if not restrained). The old GAC was great for her but in my opinion it wasn't fair for other kids who had to wait while she got what was basically unlimited fast passes. The DAS evens the field for those kids. My daughter can still ride anything she wants with the use of a DAS, she doesn't have to wait in line, we just need to readjust our thinking and planning. It won't be as easy or fun for us at WDW but it will be fair.
__________________
Mom to Gilbete', Jeanette, Andrea, Ben, Alize and Brady (with God), Ciara and Brian. Grandmother to seven.
alizesmom is offline  
Old 10-10-2013, 05:04 PM   #389
Rowanonfire
Mouseketeer
 
Join Date: May 2013
Posts: 172

Quote:
Originally Posted by alizesmom View Post
Try living with the fact that no accommodation can help you..
I think this is a fact many people forget. Disney is not really magic. Sometimes it is not possible to provide a perfect experience for everyone, with every health condition. Sometimes, you are asking too much or it is just not safe or reasonable.
Rowanonfire is offline  
Old 10-10-2013, 05:23 PM   #390
Sunnywho
DIS Veteran
 
Join Date: Aug 2010
Posts: 558

Quote:
Originally Posted by Wishes Count View Post
I work GR at AK and I can tell you we have just as much experience issuing The cards as anywhere else. The lobby location has a counter like any other indoor location. Only the windows is there a glass barrier.

Sent from my iPhone using DISBoards
Thanks, it helps to know what to expect.
Sunnywho is offline  
Closed Thread



Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 05:32 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.

You Rated this Thread: