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Old 10-09-2013, 09:02 PM   #316
BigAlsGal
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Originally Posted by Wishes Count View Post
Please remember that guests are not always sharing the correct information. Or the CM is not asking the correct questions to get that information. I work in GR and I worked today. I always asked when someone in a wheelchair was requesting a DAS if they had any other concerns or issues other than using a wheelchair. If they say "No" then no DAS is issued. If they say "Yes" they will need to explain their additional concerns. However just because they have additional concerns does not mean a DAS card is issued.

It may seem like only autistic persons are getting the DAS, but it could be because a large number of people with ONLY mobility concerns, who previously had a GAC are being turned away.(Perhaps ones who do need one, but were not sharing all their concerns) I have a non apparent disability myself, so I realize that not all CM's think the same way I might. If you truly feel that you need the DAS be prepared to explain your concerns

I guess I don't understand why you're responding to me. Lol. I didn't start the rumor they were only giving them to the autistic. Someone else said that. I was responding to those comments.

A poster who did have additional issues was denied a GAC.
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Old 10-09-2013, 09:06 PM   #317
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Reminder about standing or stamina concerns

This is copied ( with a bit of editing to remove GAC information) from the disABILITIES FAQs thread.
It has ALWAYS been Disney's policy to tell guests who say they can't stand to wait in line. They had not been enforcing it recently and had given out GACs to guests who insisted they had trouble standing.
The DAS ((Disability Access Service) is going back to saying the accommodation for issues with stamina or standing in line is to use a mobility device and in all likelihood, guests will not get a DAS for stamina, standing or walking issues.

I have problems with standing in line or with walking. Why did Disney suggest a wheelchair of ECV (motorized scooter)?
Disney calls these "Stamina or Endurance Concerns" and the official response is to suggest a wheelchair or ECV.
If the person has problems with standing in line or with walking, a wheelchair/ECV would be a better solution than a disability card.
A trip to Disney includes a lot more walking than just what you do in line.
There will most of the time be no place to sit while in line and no guarantee it will be available only for people with disabilities.
The distance walked is not usually less with a DAS than without one, so someone who is concerned about walking or standing would do better with a mobility device and/or planning their day to hit the most popular attractions at the least busy times.
Most of the lines where you will actually standing still for long periods are the lines for shows and movies. Because those 'load' large numbers of people at a time, people have to stand waiting for the next show to 'load'. Having a Fastpass or a DAS won't change that - if each show is 14 minutes, you are going to be somewhere for 14 minutes. In many shows, much of the time in that place will be a preshow area. If you don't have a mobility device, you will generally be standing during that time.

With an ECV or wheelchair, you will always have a place to sit and can conserve energy for fun, instead of just getting around.
Having a mobility device doesn't mean you have to sit in it at all times. You can get out and walk for a while.
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Old 10-09-2013, 09:17 PM   #318
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The info about mobility concerns is what worries me. I will have a wheelchair. It still does not make it possible for me to comfortably wait in lines. I am stressed about this. I have severe anxiety issues too, and I have horrid scenarios in my head that I will be in extreme pain and not be able to leave the line... Or I will be alone with my little niece in a line and my legs will give out and collapse... The irony being that I am more likely to cause myself a panic attack worrying about these things then they are to actually happen! At parks at home, I would never mention my anxiety as a reason to need accommodations , as my physical condition gets me the access I need...however maybe at Disney I should explain that too. =/
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Old 10-09-2013, 09:30 PM   #319
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Originally Posted by disney david View Post

If you go on twitter search for wdw news today they have a pic of front and back.

This is their pic of the front

https://pbs.twimg.com/media/BWJ1DHAIgAEzNjD.jpg

Here the back where they out return times

https://mobile.twitter.com/WDWNT/med...29261207584768

https://mobile.twitter.com/WDWNT/med...28883712233473
Oh yeah, I think I saw one of these earlier with the lady with sparkly pink nail polish, but it's hard to garage the exact size
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Old 10-09-2013, 09:35 PM   #320
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Originally Posted by scottcim2 View Post

The new card is given to you folded and when folded it is the same exact size as the old GAC cards. Actual measurement? Sorry no ruler around while on vacation.
Thank you! I think they said the old card was 3 by 3.5in

if it's half a US dollar bill. That's basically 3in (I'm a nutty math major - so I have way too many 'emergency' measurements memorized)
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Old 10-09-2013, 09:37 PM   #321
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Originally Posted by TreeSapp View Post
Oh yeah, I think I saw one of these earlier with the lady with sparkly pink nail polish, but it's hard to garage the exact size
it looks close to the old gac maybe a little bigger it looks like it can be folded to make it easier to carry. it looks like disney designed it that way because if you fold it right you be able to see the front and back without it being disrupted by the fold.
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Old 10-09-2013, 09:44 PM   #322
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Originally Posted by Rowanonfire View Post
The info about mobility concerns is what worries me. I will have a wheelchair. It still does not make it possible for me to comfortably wait in lines. I am stressed about this. I have severe anxiety issues too, and I have horrid scenarios in my head that I will be in extreme pain and not be able to leave the line... Or I will be alone with my little niece in a line and my legs will give out and collapse... The irony being that I am more likely to cause myself a panic attack worrying about these things then they are to actually happen! At parks at home, I would never mention my anxiety as a reason to need accommodations , as my physical condition gets me the access I need...however maybe at Disney I should explain that too. =/
Your physical condition will still get you access. But at Disney that means the standard queue line as all but 11 are accessible. You must explain to the CM your additional concerns that are not address by using the wheelchair. If you find it hard to explain verbally or are embarrassed someone will hear you could try writing it down for the CM to read and explain that you wrote this because you have a hard time explaining. (Not suggesting you are, but others might be and could benefit from this tip)
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Old 10-09-2013, 09:47 PM   #323
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Originally Posted by TreeSapp View Post
Thank you! I think they said the old card was 3 by 3.5in

if it's half a US dollar bill. That's basically 3in (I'm a nutty math major - so I have way too many 'emergency' measurements memorized)
Larger than a half dollar bill. It is exactly the same size as the old GAC I think Sue had the measurements posted in the FAQ.
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Old 10-09-2013, 09:54 PM   #324
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Originally Posted by livndisney View Post

Larger than a half dollar bill. It is exactly the same size as the old GAC I think Sue had the measurements posted in the FAQ.
Thanks!
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Old 10-09-2013, 09:55 PM   #325
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Originally Posted by Wishes Count View Post

Your physical condition will still get you access. But at Disney that means the standard queue line as all but 11 are accessible. You must explain to the CM your additional concerns that are not address by using the wheelchair. If you find it hard to explain verbally or are embarrassed someone will hear you could try writing it down for the CM to read and explain that you wrote this because you have a hard time explaining. (Not suggesting you are, but others might be and could benefit from this tip)
Thank you. I had thought about writing it down and will likely do that. If I am travelling with another adult I will likely get then to explain anyway as my anxiety makes talking to strangers a struggle. But there is a chance I'll be at the park with just my niece so I am hoping to make that a little easier on myself if they will read a self written note.
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Old 10-09-2013, 10:02 PM   #326
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Quote:
Originally Posted by WantToGoNow View Post
Only cards being given out anywhere are for children with autism. Apparently the decision was made yesterday.

Dd has Nuerocardiogenic syncope, pots, eds, ventricular tachycardia, pacts. She passes out a lot. She can use an ecv but she can't stand or sit for extended periods. Her blood pressure drops when she stands which causes her to pass out.
A list of diagnosis is not going to tell anyone in Guest Relations what the needs are - especially if all the terms are medical terms.
And - I'm not picking on you WantToGoNow, but your post illustrated exactly what I have heard some people say they told the CMs.
To translate:
Neurogenic syncope = temporary loss of consciousness from a change in blood pressure with a slowed heart rate; often occurs when standing up. Syncope is the medical term for fainting
POTS = Postural orthostatic tachycardia syndrome; causes changes of blood pressure when changing position.
EDS = Ehlers–Danlos syndrome; connective tissue disorder that can cause the 2 conditions above. Common issues are easy bruising, and 'loose' joints that can dislocate.
ventricular tachycardia = fast heart rate that originates in the main pumping chambers of the heart.
PACTS = I'm an RN and I don't know what pacts is.

So, even knowing what the terms mean, doesn't tell what the person needs other than some place to sit - which is what using an ECV in line is.

If there are other needs, it's important to think of what NEEDS the ECV, wheelchair or other mobility device does not meet.
Those needs should be discussed with Guest Relations - not the diagnosis - the needs. What do you need to make the line accessible to you (shorter wait is not an option).
Be clear, concise and give only the details the CM needs.
Remember, the words you are using may be very familiar to you, but may mean absolutely nothing to the CM.

And, keep in mind that the answer you get from a CM may be the answer to the question the CM understood you were asking, not the question you thought you were asking.
Quote:
Originally Posted by NjMamaMouse View Post
What happens when the 19 lines are filled up? I am going down in a few weeks for 6 days, assuming 4 rides a day we would be filled up in day 5..... does this mean we have to go and get picture taken again and get issued a new card?
Once all the lines are filled out, you will need a new card.
Getting a new card will take a shorter time than getting the first card.
Quote:
Originally Posted by ArielRae View Post
Do we know how much past the return time they write down we can arrive and still be allowed to do the attraction?
.
Quote:
Originally Posted by cmwade77 View Post
It is on the Disney FAQ, which has a link posted somewhere on here, but to sum it up:
You can go anytime after your return time, but by all accounts, you cannot get another return time until you have gone.

I am assuming that they have a mechanism in place for if the ride is broken at your return time, so that you can get another, but I don't know that part.
cmwade already answered the Return a Time question, but the Return Time is valid until it is used or crossed off.
You can only have one unused Return a Time. (See post one of this thread for more information).
The probable answer for if the attraction is broken, is that the CM will cross off your Return a Time so it is no longer active and will give a Fastpass to use later.

Quote:
Originally Posted by Carolwoodpr View Post
Do I need to get a DAS since I can't do stairs, or can I just tell the cms at each attraction with stairs?

Sent from my iPad using DISBoards
You don't need a DAS - that would be something to discuss with the CM at the attraction.
Quote:
Originally Posted by Wishes Count View Post
Autism is not the only "condition" that a DAS is needed for. The CM will ask you what your needs are. If you tell the CM you are in a wheelchair because you cannot stand. You are not going to get a DAS. You need to tell the CM all your needs and concerns if you have other non-apparent disabilities or concerns. The DAS is intended for those with non apparent disabilites, not those with mobility concerns. Guest Relations cast are not medically trained so you need to explain to the CM what your concerns are, not what your diagnosis is.

You do not need the DAS to avoid stairs. You will notify them at each attraction.
Think you, Wishes Count.
People who do not have Autism have also reported getting DAS.

EVEN IF the guest has Autism, they would still need to explain their needs. Not all people with Autism have the same needs.
Quote:
Originally Posted by Wishes Count View Post
Please remember that guests are not always sharing the correct information. Or the CM is not asking the correct questions to get that information. I work in GR and I worked today. I always asked when someone in a wheelchair was requesting a DAS if they had any other concerns or issues other than using a wheelchair. If they say "No" then no DAS is issued. If they say "Yes" they will need to explain their additional concerns. However just because they have additional concerns does not mean a DAS card is issued.

It may seem like only autistic persons are getting the DAS, but it could be because a large number of people with ONLY mobility concerns, who previously had a GAC are being turned away.(Perhaps ones who do need one, but were not sharing all their concerns) I have a non apparent disability myself, so I realize that not all CM's think the same way I might. If you truly feel that you need the DAS be prepared to explain your concerns
thank you again and hope the next week goes well for sell the CMs
Quote:
Originally Posted by scottcim2 View Post
The new card is given to you folded and when folded it is the same exact size as the old GAC cards. Actual measurement? Sorry no ruler around while on vacation.
The old GAC cards are 3.5 inches by 5 inches
Quote:
Originally Posted by DisneyDollface View Post
I am reading all these posts and it's concerning. Will DAS be given to amputees? My 14 year old daughter is an amputee, she has a wheelchair but being a 14 year old girl, she wants to be as "normal" as possible and she wants to walk the parks. A lot of walking/standing can sometimes cause large blisters on the bottom of her stump, which is really bad for her. We are going at Christmas and really don't want to bring her chair. Have brought it in the past and the crowds make in nearly impossible to get around, never mind people yelling at you when they run into you! I am thinking this will not be an enjoyable Christmas visit and am thinking we may have to change our plans.
I understand that she wants to be as "normal" as possible, but her needs would meet the "mobility and stamina" needs that wheelchairs and other mobility devices handle.
Even if she does get a DAS, there is still a lot of walking involved at WDW - I measured on our last trip in March - the shortest distance we walked was 6 miles and some days were 9 and one was even 12!

Would she maybe accept the wheelchair more if it was "blinged" out with lights, sparkles or something else?
Or, maybe something else would allow her, like a cane or something, would allo her to take some pressure off her stump. So you might want to talk to her therapists and also see if some adjustments to her prosthesis might help to prevent skin breakdown.
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Old 10-09-2013, 10:45 PM   #327
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We went to WDW for a few hours this evening. Getting the DAS for ds went smoothly. He was able to ride two attractions (Jungle Cruise and the Magic Carpets of Aladdin) with it and we ate dinner at Pecos Bills.

Earlier today, I called Guest Services. The person there was able to pull up the emails I had sent with all my questions. That cm went through each question and answered them. She really put my mind at ease. When we arrived at Guest Services at the MK the cm was very helpful.

The DAS the way it is worked fine for us tonight. I was able to get the first return time, while dh took ds to play Sorcerers of the Magic Kingdom. After riding JC, we got the return time for carpets. We ate at Pecos Bills while waiting for the return time. Then headed home.

I'm not sure how it would have worked if I was solo with ds. Taking him to the attraction and then walking away from it may have caused problems.
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Old 10-09-2013, 11:15 PM   #328
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Originally Posted by lovethattink View Post
We went to WDW for a few hours this evening. Getting the DAS for ds went smoothly. He was able to ride two attractions (Jungle Cruise and the Magic Carpets of Aladdin) with it and we ate dinner at Pecos Bills.

Earlier today, I called Guest Services. The person there was able to pull up the emails I had sent with all my questions. That cm went through each question and answered them. She really put my mind at ease. When we arrived at Guest Services at the MK the cm was very helpful.

The DAS the way it is worked fine for us tonight. I was able to get the first return time, while dh took ds to play Sorcerers of the Magic Kingdom. After riding JC, we got the return time for carpets. We ate at Pecos Bills while waiting for the return time. Then headed home.

I'm not sure how it would have worked if I was solo with ds. Taking him to the attraction and then walking away from it may have caused problems.
Thanks for the report.
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Old 10-09-2013, 11:36 PM   #329
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Even without the DAC we managed to do/see everything at Epcot that we didn't on Saturday. She said she dud not mention the overheating issue because she didn't think about it because she was cold most of the day. I don't think she took off the sweatshirt except for a couple of hours.

We will be at the MK tomorrow and she will go to gs again. She had a rough day physically today and felt bad most of the day. We went to the foodcourt about 15 mins ago and she thought she was going to pass out on the way to the car.

Sue, that was Ventricular Tachycardia - not sure how auto correct changed that.

We have 3 days left. Whether she does much or not it won't matter as we have a good time and pretty much have done what we wanted.
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Old 10-09-2013, 11:42 PM   #330
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I do have another question about the return times. I know you can only have one active return time at a time.

But here is a very real case scenario, that I am sure will happen to me at some point. What if I ask fire a Return Time for say Tower of Terror and my return time comes around and I am not physically up to going and know I won't be up to going on it for the rest of the night, but I now want to go on something else that has a Return Time, such as the great movie ride. I can't have the active return time and get another, but I also waited for the other attraction and did not ride it. Yes, I have Eben had that happen when I am getting ready to loaf, but at that point they usually pet a FP for another attraction. I just wonder how this kind of situation will be handled before even going back to the ride.
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