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Old 09-14-2013, 12:17 PM   #1
zamboniman333
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Online check in down??

We are at our 60 day mark and trying to do online check in but every time we get to the last page to check in we get an error. " sorry we are unable to complete your online check in at this time" anyone else getting or seen this? Thanks
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Old 09-14-2013, 01:20 PM   #2
aaarcher86
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I know they went through a bunch of system updates yesterday - maybe it's still being quirky.

Try heading to mydisneyreservation.com and doing it that way instead of through MDE.
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Old 09-14-2013, 07:21 PM   #3
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I am having the same problems with it. I was already checked in online, but wanted to go in and modify my check-in to see if MBs opened up for me.
Half way thru the checkin modification, I get the error message saying please try again later.

I was afraid I broke something
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Old 09-14-2013, 07:48 PM   #4
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Quote:
Originally Posted by zamboniman333 View Post
We are at our 60 day mark and trying to do online check in but every time we get to the last page to check in we get an error. " sorry we are unable to complete your online check in at this time" anyone else getting or seen this? Thanks
I got that all day today, but apparently despite the error messages the online check in went though. I got a text that confirmed my notification number for when the room is ready and I noticed that when I logged out and then logged back in it now says modify check in rather than online check in available.
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Old 09-15-2013, 12:19 PM   #5
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Still unable to modify my online check-in today without error messages. Anyone else?
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Old 09-15-2013, 12:34 PM   #6
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We tried to do it yesterday to but we got the error message at the end a couple of times. So today I tried again and it said that someone else (DS) had already done online check in. But when I tried to modify it and put my CC instead of his in I got the error message again. This is so frustrating.
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Old 09-15-2013, 12:44 PM   #7
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I am also having this issue. When I do the "try again" it seems to have my info saved, but just wont complete the process.
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Old 09-16-2013, 12:11 PM   #8
zamboniman333
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Quote:
Originally Posted by TooBoyz4us View Post
Still unable to modify my online check-in today without error messages. Anyone else?
Still getting the error
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Old 09-16-2013, 12:13 PM   #9
zamboniman333
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Quote:
Originally Posted by aaarcher86 View Post
I know they went through a bunch of system updates yesterday - maybe it's still being quirky.

Try heading to mydisneyreservation.com and doing it that way instead of through MDE.
This site did work thanks. But if I try to modify on the current site I still get the error message
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Old 09-16-2013, 07:05 PM   #10
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Issues

I tried the Online Check in last night, got to the end, and ran into the error message. It changed to "Modify Check In" for me as well, but I have continued to run into issues.
I called online support and they asked me to try mydisneyreservation.com as well, but it says it was down as well.

So frustrating!

BUT, my hope is that this means they are updating MDE because Fastpass+ is going live to all.
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Old 10-08-2013, 09:54 AM   #11
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Disney needs new IT folks

I'm trying to do online check in for my vacation that starts on 10/19/13 & I've been getting the same error messages. I went through http://mydisneyreservation.com & it seemed to work. It didn't give me an option to set a PIN, though. Is anyone else having problems?

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Old 10-08-2013, 09:59 AM   #12
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Quote:
Originally Posted by Shelli_5 View Post
I'm trying to do online check in for my vacation that starts on 10/19/13 & I've been getting the same error messages. I went through http://mydisneyreservation.com & it seemed to work. It didn't give me an option to set a PIN, though. Is anyone else having problems?

Shelli
Yes, same here. mydisneyreservation.com does not give the option to set a PIN.

I even tried 3 different web browsers, and got the same error as everyone else.
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Old 10-08-2013, 10:33 AM   #13
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Sorry to hear that you're having issues too, but glad that I'm not the only one. I guess we'll see what happens when we check in at the resort!

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Old 10-08-2013, 12:19 PM   #14
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I've been having the same issue too. I've been trying since Saturday. I hope it gets straightened out. I want to order personalized MBs. I don't want gray ones. Not to mention I want to be able to select FP+.
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Old 10-08-2013, 03:52 PM   #15
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Originally Posted by lmmantini View Post
I've been having the same issue too. I've been trying since Saturday. I hope it gets straightened out. I want to order personalized MBs. I don't want gray ones. Not to mention I want to be able to select FP+.
It should not affect your MB or fastpass+. I was able to do both and have been getting the error message for 29 days (I have tried every one of those days). My MB seemed to open a few days after others but it did finally open.
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