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Old 08-22-2013, 11:37 PM   #31
criscoloo
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Sorry, I didn't intend to sound snarky. The cast member explained it away to us like that and I do suppose it is possible though unlikely.
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Old 08-22-2013, 11:38 PM   #32
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Quote:
Originally Posted by ilovemk76 View Post
1) Why was it not in the safe if he was not wearing it?

2) Why would you DH have valuable items if he is careless with them?

3) I would have called the police from FL. Definitely file the police report. Does your homeowner's insurance cover the loss?
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Old 08-22-2013, 11:57 PM   #33
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Why do people always blame the victim of a crime???

Just because you don't lock something up and it get's stolen doesn't make it your fault.

If I steal something from my fellow employees purse that she left sitting on her desk is it her fault?

I guess anything we leave in our locked hotel rooms is fair game for the hotel staff?
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Old 08-23-2013, 12:09 AM   #34
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Originally Posted by Ofinn View Post
Why do people always blame the victim of a crime???

Just because you don't lock something up and it get's stolen doesn't make it your fault.

If I steal something from my fellow employees purse that she left sitting on her desk is it her fault?

I guess anything we leave in our locked hotel rooms is fair game for the hotel staff?
Very good points, even though something stolen from a locked hotel room does not necessarily mean it was hotel staff.
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Old 08-23-2013, 04:50 AM   #35
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Originally Posted by bumbershoot View Post

I was NOT saying that yours had simply fallen to the floor. I was "ugh"ing that the construction of the lock units is so bad that it CAN fall down. If it can fall, it can be broken into easily. I would have said all that but I didn't think for a second that my comment could have been construed as saying that your situation simply involved it falling to the ground. And floating out of the hall and into the room. Didn't cross my mind.
Well isn't that comforting!! I was wondering about this RFID entry and if there was a possibility to make the rooms more vulnerable. Guess ill be sleeping with one she open in 13 days!
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Old 08-23-2013, 05:47 AM   #36
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Well isn't that comforting!! I was wondering about this RFID entry and if there was a possibility to make the rooms more vulnerable. Guess ill be sleeping with one she open in 13 days!
We've always traveled with a door butler... security alarm that fits in the door crack....door jar opens contacts and alarm sounds waking the dead... Cheap, and very small...

Also, always put a small strip of scotch tape across safe door, to see if it was opened...after we check in, anything of value ( wallet, credit cards and cash) goes in the safe until we leave for home... Only thing we carry and use is the kttw.....
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Old 08-23-2013, 06:03 AM   #37
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Originally Posted by tinawv View Post
Very good points, even though something stolen from a locked hotel room does not necessarily mean it was hotel staff.
True!

Nothing was stolen but I got a scare a few years ago at CSR when I was traveling solo. I had left the room, went to DS, but almost immediately started feeling ill, so turned around and went back to my room. I hadn't been gone, but maybe an hour or so. Anyway, I was in my own little world, in deep thought, when I unlocked my door and stepped in to find a man lying on my bed watching TV. I screamed bloody murder and a housekeeper came running out of the bathroom, apologizing profusely. Apparently the man was a friend of hers just visiting and she'd let him into the room while she was cleaning. I didn't think the housekeepers were in the rooms long enough to have a guest get that comfortable. You could tell she thought I might tell on her and just kept apologizing, asking me not to tell her supervisors, saying that was the first time it had ever occurred. Again nothing was stolen and other than almost giving me a heart attack no harm was done, but that "friend" could have easily walked out of that room with anything he wanted while the housekeeper was in the bathroom cleaning.
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Old 08-23-2013, 06:59 AM   #38
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What surprises me is the number of people that travel with items that can not be replaced, that hold great sentimental value, or expensive.

We take nothing on vacation that is not insured, or replaceable. So our valuables and cherished items stay home.

It is a hotel room, accessible by many people, not a private residence.
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Old 08-23-2013, 07:45 AM   #39
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Originally Posted by criscoloo View Post
My husband's very expensive watch disappeared from our room one evening at AKL earlier this week. Didn't realize it was missing until we packed to check out the following morning. Reported it to the front desk and they treated it as a "lost property" incident, rather than stolen property, despite my suggesting that it had to have been physically removed from our room and that it wasn't lost somewhere in the room between the bedsheets. Supervisor came and said they would look at the door log to see who entered the room and that they would mail the watch to us if they find it. Seems to me that they were not prepared to deal with this as a stolen property incident. Has anyone dealt with this? Not sure what to do now that we're back home. If I was back in a hotel back home and not on my way to the airport, I would've insisted that the police be called.
I've read this post a few times, & yes I can see where the OP would think it was stolen, but I can also see where a CM might think it was lost. The way it's reads to me is that the watch went missing during the evening. Usually housekeeping takes place during the day, when I would guess the watch would be on her husband's wrist. Now that being said, if they had evening turn down service (we've never stayed at AKL) or something else, then the watch could have been stolen, while the family was at dinner or something. I can see both sides, I have a rolex & am always leaving it on nightstands, desks or in the bathroom etc. & I know how it feels when I can't find it , luckily it's always been found. OP hope it all works out with your insurance.
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Old 08-23-2013, 07:46 AM   #40
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Quote:
Originally Posted by aubriee View Post
True!

Nothing was stolen but I got a scare a few years ago at CSR when I was traveling solo. I had left the room, went to DS, but almost immediately started feeling ill, so turned around and went back to my room. I hadn't been gone, but maybe an hour or so. Anyway, I was in my own little world, in deep thought, when I unlocked my door and stepped in to find a man lying on my bed watching TV. I screamed bloody murder and a housekeeper came running out of the bathroom, apologizing profusely. Apparently the man was a friend of hers just visiting and she'd let him into the room while she was cleaning. I didn't think the housekeepers were in the rooms long enough to have a guest get that comfortable. You could tell she thought I might tell on her and just kept apologizing, asking me not to tell her supervisors, saying that was the first time it had ever occurred. Again nothing was stolen and other than almost giving me a heart attack no harm was done, but that "friend" could have easily walked out of that room with anything he wanted while the housekeeper was in the bathroom cleaning.
I hope you did report that. I would have dialed a manager right there as she was apologizing.
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Old 08-23-2013, 08:13 AM   #41
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I'm not entirely sure I would expect the hotel to jump immediately and call the police when a guest reports something missing from the room. Sounds like the OP expected that either her husband or the hotel would call and make a report, since she was overwhelmed with getting ready to leave, and they didn't report it to the hotel until they were on the way out the door and she expected immediate action. Apparently her husband still hasn't made a report. As the property owner, yes, you should make a report to the sheriff's office (not sure if AKL is in Osceola or Orange county, I think only the All Stars are in Osceola.). You are best able to describe the property and when and where it was last seen.

If for nothing else, so they can determine whether there is a pattern of thefts from resort rooms. That's how they caught the housekeeper at the All-Stars recently who was taking money from guest rooms. If the watch was indeed stolen, it's not likely he will get it back.

Quote:
Guess ill be sleeping with one she open in 13 days!
When you are in the room, use the bolt and the latch.

Last edited by MakiraMarlena; 08-23-2013 at 08:21 AM.
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Old 08-23-2013, 08:17 AM   #42
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I hope you did report that. I would have dialed a manager right there as she was apologizing.

I would have been freaking out and reported it. Esp. To find a stranger lying on a bed I paid for and will sleep in later. Only to speculate here, but maybe they were getting the nasty on?? She happened to be coming out of the bath after cleaning up and him chilling by the TV???
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Old 08-23-2013, 08:20 AM   #43
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Originally Posted by Eeyore's Wife View Post
OP: I am sorry you had a watch stolen. It is NOT too late to call the police in Florida. File a report. It would help if you had a picture, detailed description, and a receipt.

When you have the police report you can make a claim on your homeowners or renters insurance.

Forward the report to Disney.

As to anyone's suggestion that you have a low opinion of your husband, I did not perceive that at all. You just seemed frustrated that when you DID trust your husband he did not follow through in the manner you anticipated.


Is it prudent to take extra care and caution? Yes. Will I summarily brand you a simpleton or somehow in the wrong for having been the victim of a crime...NO.

I am not omniscient. I have no idea if the tiny safe was already filled with other items of value such as notebook computers, jewelry, and cameras. Perhaps your husband had taken off the watch to wash his hands or take a shower and forgot it there, not leaving in intentionally. Perhaps he was just in the Disney bubble and did not take the extra minute to utilize the safe.

Whether or not you utilized the safe, you are the victim of a property crime.

At no point did you call for someone to be summarily fired, nor did you suggest that an investigation was irrelevant. You simply stated you were disappointed that Disney employees wanted to go forward as if your item were lost as opposed to stolen.
Totally agree.

I had my (cheap) wallet stolen at work with $10 in it. Seriously, I would have given $10 to anyone of my coworkers. Of course, this was right before a vacation, so I had to scramble to get a new ID and new cards. We had our house burglarized.

While those things were not our fault. We are now much more careful, as I am sure OP and her DH will be.

We have homeowner's insurance with a separate policy for jewelry-basically just my engagement ring as all other jewelry is left at home in a very large fireproof safe.

We don't take so many electronics on vacation. Our smartphones (always with us) and maybe a Kindle or DS' Nintendo DS-all of which could be replaced for less than $200.

We have identity theft insurance.

We don't carry much cash.
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Old 08-23-2013, 08:28 AM   #44
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Quote:
Originally Posted by aubriee View Post
True!

Nothing was stolen but I got a scare a few years ago at CSR when I was traveling solo. I had left the room, went to DS, but almost immediately started feeling ill, so turned around and went back to my room. I hadn't been gone, but maybe an hour or so. Anyway, I was in my own little world, in deep thought, when I unlocked my door and stepped in to find a man lying on my bed watching TV. I screamed bloody murder and a housekeeper came running out of the bathroom, apologizing profusely. Apparently the man was a friend of hers just visiting and she'd let him into the room while she was cleaning. I didn't think the housekeepers were in the rooms long enough to have a guest get that comfortable. You could tell she thought I might tell on her and just kept apologizing, asking me not to tell her supervisors, saying that was the first time it had ever occurred. Again nothing was stolen and other than almost giving me a heart attack no harm was done, but that "friend" could have easily walked out of that room with anything he wanted while the housekeeper was in the bathroom cleaning.
I would most certainly have reported it!!! When we were checking into AKL-Kidani, we had to wait for hours to get into our room...I realize that rooms aren't supposed to be ready until 4 but when you get there at 10am and you see others checking in and getting into their rooms, it's annoying to have to wait. So we kept checking back...finally around 3:30 we got the text that the room was now ready. So up we went, only to find a notice on our door that said the room was being serviced and please excuse the inconvenience. Well....dh knocked on the door, and then used his room key to get in. There was the housekeeper, plopped down on the sofa, watching tv!!! She hopped up, grabbed her broom, turned off the tv!! She thanked us for knocking and said...really, she said this....that she was close to the end of her shift and was 'killing time' until she went home!!!! She hurried out of the villa. Now, there was an empty, used paper coffee cup stashed behind a lamp on the table in the living room, used tissues on the master bedroom floor and the toilet didn't flush!!! I did report the incident when we went back down to the lobby but the CM didn't really seem to care very much. So, I sent along an email when I got home. I did get a call back. that CM was horrified!

So,, yeah it happens. Most of the housekeepers I have had have been very good. But, it only takes one or two bad apples to color everyone's thinking.
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Old 08-23-2013, 09:34 AM   #45
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My DD's full size pillow in a flowered pillowcase ended up missing on our last day at YC. We went to the front desk and filled our a form and asked them to check with the laundry, figuring it went out with the change of linens. Two weeks later we get a box from Disney with her pillowcase on a brand new pillow. Things that end up in the laundry do get found. I hope you asked the manager to check the laundry, OP, as I can see it getting picked up accidentally when collecting the towels (if left on bathroom sink area) or ending up with the sheets if he got swept of the bedside table.
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