Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Disney Resorts
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read


Reply
 
Thread Tools Rate Thread Display Modes
Old 09-08-2013, 01:51 AM   #46
lomillerin
DIS Veteran
 
Join Date: Jan 2003
Posts: 1,254

Akl

Is AKL affected by the fridge issue?
lomillerin is offline   Reply With Quote
Old 09-08-2013, 01:54 AM   #47
DisneyWisher
DIS Veteran
 
DisneyWisher's Avatar
 
Join Date: May 2004
Location: Ft Lauderdale, FL
Posts: 3,548

Quote:
Originally Posted by lomillerin View Post
Is AKL affected by the fridge issue?
Yes, only AoA suites, FW Cabins and DVC guest rooms weren't affected.
DisneyWisher is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 09-08-2013, 06:06 AM   #48
krystal276
Earning My Ears
 
Join Date: Jun 2012
Posts: 24

Quote:
Originally Posted by HLAuburn View Post
Perfect...thanks. Ill definitely give it a try in the morning. All they can say is no, right!?
Let us know how it went - we check in later this week and I'm wondering if they are still giving people the credit.
krystal276 is offline   Reply With Quote
Old 09-08-2013, 06:51 AM   #49
Disneylover99
DIS Veteran
 
Join Date: Jul 2012
Posts: 6,597

Quote:
Originally Posted by krystal276 View Post
Let us know how it went - we check in later this week and I'm wondering if they are still giving people the credit.
I just don't get why some cm's happily give out credits while others say no, all at the same resort. As long as you booked the room before the announcements about the fridge recall was made (sometime in July), you should be able to receive a credit.
Disneylover99 is offline   Reply With Quote
Old 09-08-2013, 09:10 AM   #50
wolf29
DIS Veteran
 
wolf29's Avatar
 
Join Date: Aug 2005
Location: St John USVI
Posts: 815

Quote:
Originally Posted by Disneylover99 View Post
I would just change the last part.

"Since a refrigerator was listed as an amenity, I would like to receive a credit".

I was told no at first when I asked too nicely. If you are still told no, but you feel strongly about receiving the credit, then ask to speak to a manager.
I received a credit without hesitation when I asked exactly how I suggested.
__________________
wolf29 is offline   Reply With Quote
Old 09-08-2013, 09:38 AM   #51
Disneylover99
DIS Veteran
 
Join Date: Jul 2012
Posts: 6,597

Quote:
Originally Posted by wolf29 View Post
I received a credit without hesitation when I asked exactly how I suggested.
That's great! It should be that easy for everyone.
Disneylover99 is offline   Reply With Quote
Old 09-08-2013, 09:02 PM   #52
HLAuburn
DIS Veteran
 
HLAuburn's Avatar
 
Join Date: Apr 2005
Location: Ponte Vedra, FL
Posts: 4,170

Quote:
Originally Posted by krystal276 View Post
Let us know how it went - we check in later this week and I'm wondering if they are still giving people the credit.
I stopped by the front desk before the parks today and asked about the credit. The CM (who was "earning her ears") and the trainer were very nice and said they'd be glad to look into a credit. After looking on the computer, they said I was not charged for a fridge (aren't they standard now?). When I clarified that it was an amenity that was listed and not received, he then offered me the $15 credit.

So...I did get it but I definitely had to ask and push just a little. But they were very nice about it.
__________________

HLAuburn is offline   Reply With Quote
Old 09-10-2013, 05:32 AM   #53
Disneylover99
DIS Veteran
 
Join Date: Jul 2012
Posts: 6,597

Quote:
Originally Posted by HLAuburn View Post

So...I did get it but I definitely had to ask and push just a little. But they were very nice about it.
Good for you! Persistence pays off!
Disneylover99 is offline   Reply With Quote
Old 09-10-2013, 04:10 PM   #54
Superchikk
Earning My Ears
 
Join Date: Apr 2013
Location: Tennessee
Posts: 45

I was all ready to ask for a credit, and lo and behold, we have a working fridge at All Star Movies! (Toy Story section)
Superchikk is offline   Reply With Quote
Old 09-12-2013, 02:15 PM   #55
TACK
Mouseketeer
 
TACK's Avatar
 
Join Date: Sep 2009
Location: North Central Alberta
Posts: 112

I would rather have a working fridge

Hopefully there will be one in my room next week. I will be at All Star Music. I will mention the credit but with the amount of left overs, I really want a fridge. My daughter works at Disney but is staying with me and I normally pack leftovers for her for lunch.
TACK is offline   Reply With Quote
Old 09-13-2013, 05:55 AM   #56
pepe of ohio
DIS Veteran
 
pepe of ohio's Avatar
 
Join Date: Jul 2001
Location: Hubbard, Ohio, northeast Ohio 7 miles from Pa. border
Posts: 6,495

Here's our scenario... We're driving down, mid October and staying at POFQ.... 9 nights and if no fridge, we will ask for credit, we booked in December 2012.... I'll make a run to Lowes or Walmart and purchase a mini fridge for our stay... We could use the fridge at home for our camper... But hoping all fridge issues are resolved by when we go..!
__________________
"May you live as long as you want and never want for as long as you live".

DIS Dads Club Member
pepe of ohio is offline   Reply With Quote
Old 09-15-2013, 04:25 AM   #57
krystal276
Earning My Ears
 
Join Date: Jun 2012
Posts: 24

Staying at POP and had no trouble getting the room credit yesterday. Looks like I get to buy more souvenirs! (Don't tell my husband)
krystal276 is offline   Reply With Quote
Old 09-15-2013, 05:14 AM   #58
mickeygirl78
Mouseketeer
 
Join Date: May 2013
Location: Maine
Posts: 146

Checked into CBR last night, two rooms, one had a fridge that said do not use the other had no fridge at all. Stopped by concierge desk and got $15 per night credits with no issue.
mickeygirl78 is offline   Reply With Quote
Old 09-15-2013, 09:17 AM   #59
mummy2nj
Earning My Ears
 
mummy2nj's Avatar
 
Join Date: Aug 2013
Location: Philadelphia, PA, USA
Posts: 13

We were refused the $15 per night credit at All Star Movies resort. At check in we were told we would have a fridge because virtually all of the rooms had been replaced. Sure enough, we didn't have a working one. We just checked out yesterday (9/14/13). We were there for 7 nights. We were told that we could have used ice (which we did on our own anyway). I'm not even making that up. I was not very happy overall with AS Movies. This just added to it. We won't be back to any of the AS resorts.
mummy2nj is offline   Reply With Quote
Old 09-15-2013, 09:38 AM   #60
mummy2nj
Earning My Ears
 
mummy2nj's Avatar
 
Join Date: Aug 2013
Location: Philadelphia, PA, USA
Posts: 13

Does anyone know where the official Disney announcement regarding the $15 fridge credit is? I mean, is it in writing somewhere? What date was it announced? If it was so standard to give this credit when asked for, I want to be compensated as well. I don't understand why we were refused... I remember the rep's name as well. He even asked his manager.
mummy2nj is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 02:31 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.