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Old 08-18-2013, 11:27 AM   #1
tkbbmom
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MyDisneyExperience and tickets/linked

I just looked at MyDisneyExperience and I see the room reservations and ADR's are correct -- but when I click on "tickets and passes" It looks like we have a very large family going. My oldest ds is linked 3 times and he's no longer going and we dropped him from our reservations. I'm listed 4 times, dh 1 time, middle ds is listed 5 times and youngest and dd are listed 2 times.

Will it all work out fine or should I call Disney to fix what is shown?
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Old 08-18-2013, 11:41 AM   #2
Linleedo
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Not sure if things eventually get corrected or if it's coincidence. We had issues with the wrong dining plan being listed. We asked for help & was told to contact IT. We checked it two days later & it was already corrected. You may want to e-mail Disney & see what they say.
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Old 08-18-2013, 11:42 AM   #3
aaarcher86
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Sounds like a website error. You'd have to go through tech support to get it fixed, which only seems to work about 50% of the time. I'd leave it unless you are going after FP+ gets released and it interferes with signing up for them.
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Old 08-18-2013, 11:49 AM   #4
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We had a package booked with tickets and cancelled to book with Travelocity. I cancelled our reservation with Disney, but the tickets didn't come off the website with the room reservation. I now want to link some old tickets along with tickets just purchased and am afraid to try it. We are going in November and hoping to be using FP+. Do you think I should just link my tickets and ignore the ones that are there?
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Old 08-18-2013, 11:54 AM   #5
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It had my DS listed twice on our tickets and also had our resort stay listed as 2 adults, 2 children. I intended to call and ask about it, but as soon as I paid off my package, it corrected itself and now reflects our party correctly.
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Old 08-18-2013, 03:40 PM   #6
bek
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Quote:
Originally Posted by aaarcher86 View Post
Sounds like a website error. You'd have to go through tech support to get it fixed, which only seems to work about 50% of the time. I'd leave it unless you are going after FP+ gets released and it interferes with signing up for them.
I'd wait until it impacts something you want to do. I've found that trying to correct errors in MDE just creates more problems. I've had very little success with Tech Support.
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Old 08-19-2013, 08:08 AM   #7
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I've had similar troubles. At first I had two annual passes listed on my profile. One that expires in 2030 and the correct one. Then my reservations said I had a ticket with the same expiration date as the annual pass. After a few weeks, it now is saying annual pass on the reservation, but I still have two listed on my profile. It seems to have worked itself out, but I don't know how it will affect getting Fastpass+ when it becomes available.
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