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Old 08-20-2013, 02:54 PM   #1396
v.t.
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Helloooooooooo PIXIE DUST!!!!!!!!!!! :jump ing1:


Now to get MDE fixed!!!!!!!
Congrats!
You have to let us know!!!!!!!!!!!
No pixie dust my way so I am living vicariously through y'all.
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Old 08-20-2013, 02:54 PM   #1397
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Yep FD!!!!!!!!!! I'm seriously shocked, I never expected this!!!! Amazing feeling!
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Old 08-20-2013, 03:07 PM   #1398
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Yep FD!!!!!!!!!! I'm seriously shocked, I never expected this!!!! Amazing feeling!
Very good!

We hear so many "bad things" sometimes, I really love seeing when customer service works out.
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Old 08-20-2013, 03:08 PM   #1399
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Yep FD!!!!!!!!!! I'm seriously shocked, I never expected this!!!! Amazing feeling!
Congrats!
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Old 08-20-2013, 03:41 PM   #1400
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Yep FD!!!!!!!!!! I'm seriously shocked, I never expected this!!!! Amazing feeling!
That's fantastic!
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Old 08-20-2013, 04:15 PM   #1401
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AND MDE is fixed!!!!! Whoop!!! I think I'm gonna quit while I'm ahead today!
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Old 08-20-2013, 04:38 PM   #1402
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What is the correct number for tech support? Or just call the general line and ask for them? Thanks for the help

Also has anyone gotten a refund from their cancelled 2nd res yet?? Or does it really take the 1 to 2 billing cycles the tell you?? Thanks
Tech Support phone number is (407) 939-7765. I cancelled and rebooked through Travelocity. The refund showed up on my card in about a week...cancelled late Friday evening, refund was on card the following Thursday or Friday (I forget...but I know it was one of those two days....checked my statement online and saw it). Good luck!
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Old 08-20-2013, 04:41 PM   #1403
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Haha!!!

Good to know it's just a glitch, albeit a kind of frustrating one. Wonder when they are going to have it running smoothly? I know it's a minor cog in the Disney machine but it kind of reflects poorly on their system as a whole. I think they rush their innovations too much.
That's what I was thinking, too. I mean, it's Disney! I thought they're supposed to be ahead of technology innovations. I would think they would work out all the kinks before they put it out there for everyone to use.
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Old 08-20-2013, 04:55 PM   #1404
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Yep FD!!!!!!!!!! I'm seriously shocked, I never expected this!!!! Amazing feeling!
Yay! That's so awesome! I still can't believe they made you wait so long to get back to you! So what did they say in response to your complaint?
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Old 08-20-2013, 05:00 PM   #1405
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Yay! That's so awesome! I still can't believe they made you wait so long to get back to you! So what did they say in response to your complaint?
Honestly not much. He was calling just to give me FD-which I never asked for. But Im definitely thankful for!!! I told him I was just upset with the way he handled things and thought someone needed to know about it. He confirmed the CM's name with me and said he would be in touch with his leader. Super super nice guy! I did have to pay the ticket price increase, but I'm not complaining! It was only $72 anyway.
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Old 08-20-2013, 05:02 PM   #1406
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AND MDE is fixed!!!!! Whoop!!! I think I'm gonna quit while I'm ahead today!
Congratulations, so glad you got free dining hopefully you can relax and think about how much fun your going to have on your trip.
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Old 08-20-2013, 05:09 PM   #1407
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I have to ask but is anyone here going to try to pick up there tickets early? Iv been a little bit worried about this with the rollout of the magic bands. I like the idea of the band's but i really need to pick up my tickets one day early and I hope the band's won't screw things up.
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Old 08-20-2013, 05:20 PM   #1408
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Do you guys do online check at your 60 days?? I want to, but idk should I wait?? I just want to customize the magic bands!
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Old 08-20-2013, 05:35 PM   #1409
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Do you guys do online check at your 60 days?? I want to, but idk should I wait?? I just want to customize the magic bands!
I did it last night.
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Old 08-20-2013, 05:44 PM   #1410
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Do you guys do online check at your 60 days?? I want to, but idk should I wait?? I just want to customize the magic bands!
I wasn't checked in when I customized my magicbands.
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