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Old 07-24-2013, 06:33 AM   #1
Cinderella's Castle is My 2nd Home!! Only 1,302.5 miles from the Magic Kingdom!
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Unhappy Disney Systems Down

Just called 407-W-DISNEY, went through all of the prompts and had an agent answer asking me what he could help me with today. I told him I was looking to see if there were any pin codes associated with me and was told "oh, sorry. We are having our systems upgraded and won't have access to do anything until later this afternoon." When I asked why there was no recording stating this ahead of time, so as not to waste time or money on the call , he said he thought there was one. He confirmed that it was both the reservation system, as well as dining. Just thought I would let you know.
80,82,85,88,90,93,94, 96 - ASMu, 97-98 - DxL, 99 - POFQ & BC, 00 - WL & POFQ, 01 - ASMo, 02 - Poly, 03 - CBR & WL, 04 -Pop, 05 - GC @ DL, 06 - POFQ, 07 - San Diego, 08 - San Diego (twice), 09 - Sports, 11 - Port Orleans French Quarter, 12 - Yellowstone & Grand Tetons
October 2013 - First Disney Cruise!!!! Western Caribbean on the Wonder
November-December 2013 - Art of Animation & Pop Century

November-December 2014 - Eastern Caribbean on the Fantasy!!

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Old 07-24-2013, 06:42 AM   #2
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The reservations-resort and dining have been working fine for me this morning. Maybe the CM was having trouble with their personal workstation?
Ginny Trip planning is half the fun!

TY Kook!
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Old 07-24-2013, 06:59 AM   #3
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I also used the dining system without trouble this morning, right around 6:45am...
My 2014 trip report!
A 21-hour tease and one FANTASTICAL voyage! May 2014 TR!

My 2013 trip report! Makin’ our way, it’s an ADVENTURE every day! A Nov (10-16) trip with a 2yr old!


DCL-Fantasy, Western Caribbean-May 2014; YC-November 2013; WL-November 2012; WL-December 2010; WL-September 2009; POR-December 2004; WL-June 1999; WL-June 1997; GF-April 1990;Treehouse Villas-1986
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Old 07-24-2013, 08:20 AM   #4
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It has been a mess this week for sure! Several times I've gotten error messages when trying to look at my reservations, it took me 3 days to finally do online check-in because it kept giving me an error, I also checked availability a few times and everything came up unavailable. Hopefully these system upgrades will be finished soon.
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Old 07-24-2013, 08:40 AM   #5
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I wasn't able to get into the dining system until 8:30 (EST). When I called, I was told the website and dining reservations were down for "enhancements." Which I think is code for "it's broken and we don't know why." I was able to get all the ADRs I wanted and they're actually showing up in MDE.
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