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Old 07-23-2013, 01:50 PM   #1
Masonmj84
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Ordering lunch items at dinner

and here I'm specifically talking Sanaa.

I'm planning for a dinner at Sanaa on our next trip and am interested in trying one of the tandori dishes.

From the photos I've seen on-line, the open-faced sandwich version of these served at lunch on naan bread look absolutely divine. On the other hand, the dinner version (served with rice) looks kind of boring.

Any chance they'll allow me to order the open-faced sandwich version at dinner (FWIW, I'd be willing to pay the dinner price).

Going here over lunch doesn't work with our touring plans.
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Old 07-23-2013, 03:38 PM   #2
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LUNCH ITEMS AT DINNER:

1) This is a frequent question - for cost or for taste.
2) At almost all TS eateries, the answer is NO.
3) The kitchen "lines" are reset for evening meals
4) It's hard to break into the evening routine and make lunch items.
5) Additionally, dinner items are more expensive.
6) Why prepare a meal in prime time for less revenue?

So, your particluar question is "no".
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Old 07-23-2013, 04:19 PM   #3
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It never hurts to ask. If it is possible they will make it for you. If it isn't they will politely tell you no. In the case of the tandoori at Sanaa I think you may have a good chance since they make naan at dinner and should have tandoori chicken available. If you want something other than the chicken you may be out of luck.

I don't think the more expensive dinner items that the previous poster mentioned plays into it at all. There are many WDW restaurants with all-day menus that offer less expensive items for dinner.
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Old 07-23-2013, 06:39 PM   #4
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Quote:
Originally Posted by MouseMomx2 View Post
. . . I don't think the more expensive dinner items that the previous poster mentioned plays into it at all. There are many WDW restaurants with all-day menus that offer less expensive items for dinner.

1) Logical, but incorrect.
2) Just because it looks cheaper, it does not convey the margin.
3) Restaurant managers live-and-die by profit margins.
4) Each menu item is carefully calculated for a given percentage.
5) A dinner item that looks cheaper than lunch usually has a greater margin.
6) We talk to lots of cooks and chefs all the time at breaks and lunches.
7) A lot of info (good and bad) moves back and forth.

PS - We have major ownership in two eateries; a breakfast/lunch diner and
a fine dining dinner eatery. In both operations, each item is calculated for
cost v profit before it hits the menu sheet.
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Old 07-23-2013, 07:12 PM   #5
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Quote:
Originally Posted by TheRustyScupper View Post
1) Logical, but incorrect.
2) Just because it looks cheaper, it does not convey the margin.
3) Restaurant managers live-and-die by profit margins.
4) Each menu item is carefully calculated for a given percentage.
5) A dinner item that looks cheaper than lunch usually has a greater margin.
6) We talk to lots of cooks and chefs all the time at breaks and lunches.
7) A lot of info (good and bad) moves back and forth.

PS - We have major ownership in two eateries; a breakfast/lunch diner and
a fine dining dinner eatery. In both operations, each item is calculated for
cost v profit before it hits the menu sheet.
I understand all of this, but remember, not every diner orders an entree. At Sanaa I often order the appetizer trio for my dinner entree, which is cheaper than the average entree price (and close to what the tandoori/naan sandwiches cost). Also, some diners order appetizers, desserts and alcoholic drinks while some just get an entree and water.

I stand by my statement that, at Disney, they will do what they can to accommodate the guest. It may not be possible for the OP to get what she wants, but she may...and it never hurts to ask.
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Old 07-24-2013, 05:13 AM   #6
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Quote:
Originally Posted by MouseMomx2 View Post
I understand all of this, but remember, not every diner orders an entree. At Sanaa I often order the appetizer trio for my dinner entree, which is cheaper than the average entree price (and close to what the tandoori/naan sandwiches cost). Also, some diners order appetizers, desserts and alcoholic drinks while some just get an entree and water.

1) Certainly.
2) But, the profit margins for those are higher for dinner than lunch.
. . . for all-day menus the average-per-person is still there
. . . it is just calculated differently and over longer hours
3) As far as doing just appys or desserts, it happens all the time.
4) But, Disney (like non-Disney eateries) works on the AVERAGE seat revenue.
. . . fast food dining
. . . slow food dining
. . . fine dining
. . . cocktail bars or neighborhood gin-joints
. . . doesn't matter
5) When a customer walks in one of our joints, we depend upon that average.

NOTE: At Disney, we know how much average guest will spend on food, drink,
souvenirs, hotels, etc. So, at budget time, our managers figure how much
to spend simply by using the predicted guest attendance. I have seen some
of the spreadsheets the resort stats-people use, and everything is FINELY
budgeted.
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Old 07-24-2013, 06:59 AM   #7
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Look, we can argue about this all day but the bottom line is that WDW restaurants are not the same as those in the "real world". Last week, at Be Our Guest, those at the table next to us ordered only soup and cupcakes and it wasn't an issue. They got the same attention and level of service that we got. On our last trip, my father ordered just an appetizer most nights and my daughter and I often split a meal. We also were treated no differently because of this.

OP, definitely ask. I am sure they will do what they can to accommodate
you.

Also, RS, can I ask why you do the numbered points? I've always wanted to know.
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