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Old 08-01-2013, 01:22 PM   #31
aaarcher86
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Quote:
Originally Posted by karen4546 View Post
Here we go again with people judging others for getting not what they paid for at booking. I am tired of people saying people who expect a fridge (since there has been one in the room in previous bookings) are unreasonable in not being happy with the removal of the fridges. I am not happy that months after I booked I read where they were removing the refrigerator. No one emailed me or called me or gave me any type of credit to my booking which was already paid in full. I know the safety concern is number one, but for the inconvenience even the $15 credit would be enough to cover renting another refrigerator and that would be acceptable. But for those who say I and others are complaining and whining over a fridge after we have already spent THOUSANDS OF DOLLARS-to you I say I booked a room with a refrigerator and if it is not available let me know so that if other accommodations are required then I can proceed what best suits me or offer a credit per night of stay. I know that if a ride is down (which is common at least in one of the parks) or the pool is closed temporarily, that is not as much of a concern as the refrigerator. Just please don't judge me or say I should feel differently. All we want is updates and the CMs don't seem to know anything when I call. For all those who expect a refrigerator
I hope we get what we paid for at booking and for those who don't need or want one then you had nothing to lose.
I saw a lot of facts in that post you quoted... Not much judgement. Saw quite a bit from you though.

I don't get what's up with the holding of thousands of dollars? We ALL pay thousands of dollars, including the poster you quoted and clearly don't feel the same way you do.

You just happen to be accusing a poster that has routinely kept a positive attitude and refrained from argument as long as I can remember.
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Old 08-01-2013, 03:04 PM   #32
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Originally Posted by smitch425 View Post
Just wanted to share here that someone who just returned from POP did not have a working fridge and was given a $15 per night credit. It was just posted in the POP FAQ thread.


Thanks for this info. We are checking in to Music on Sun Aug 4 and since I expect the foodcourt to be a madhouse (hope I am wrong) with the bussing of Sports guests our plan was to keep some food in the room for breakfast and sandwiches, milk, yogurts etc. for the kids. We are not comfortable leaving meat and milk products only on ice as it melts quickly and at Disney sometimes we are out of the room for hours and hours at a time. I have had food poisoning in the past (not Disney) and I will never risk that.
Praying for a working fridge and not a credit as the whole point was to avoid the foodcourt.

P.S. your previous post was not judgmental at all. Thanks for all the info. you give out to people.
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Old 08-01-2013, 04:42 PM   #33
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Quote:
Originally Posted by karen4546 View Post
Here we go again with people judging others for getting not what they paid for at booking. I am tired of people saying people who expect a fridge (since there has been one in the room in previous bookings) are unreasonable in not being happy with the removal of the fridges. I am not happy that months after I booked I read where they were removing the refrigerator. No one emailed me or called me or gave me any type of credit to my booking which was already paid in full. I know the safety concern is number one, but for the inconvenience even the $15 credit would be enough to cover renting another refrigerator and that would be acceptable. But for those who say I and others are complaining and whining over a fridge after we have already spent THOUSANDS OF DOLLARS-to you I say I booked a room with a refrigerator and if it is not available let me know so that if other accommodations are required then I can proceed what best suits me or offer a credit per night of stay. I know that if a ride is down (which is common at least in one of the parks) or the pool is closed temporarily, that is not as much of a concern as the refrigerator. Just please don't judge me or say I should feel differently. All we want is updates and the CMs don't seem to know anything when I call. For all those who expect a refrigerator
I hope we get what we paid for at booking and for those who don't need or want one then you had nothing to lose.
I agree. Ppl. have a right to be upset. Ppl. booked something with the expectation that what they saw "advertised" would be provided, and now many of those ppl. will be surprised and disappointed to find out that they will not be getting everything that was "advertised." It's wonderful that there are some ppl. who are not effected by the fridge issue or who simply do not see it as a big deal, however it is also perfectly acceptable and reasonable to assume that there are many other ppl. who this will effect, who will be upset and who will be inconvenienced by this. Throw on top of it that Disney hasn't even attempted to notify its guests...that's pretty sad, and only gives these ppl. more of a reason to be upset, as many won't be able to plan ahead or have a plan B if possible for them.
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Old 08-01-2013, 08:35 PM   #34
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I have spoke with 3 different cast members for Coronado Springs about the fridge situation. All 3 times, I have been told I will have a fridge (not medical necessity). I am now 10 days out from my trip and I called again today. They said it would be no problem and they were very nice. Just wanted to post this in case someone else was wondering about that particular resort.
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Old 08-01-2013, 10:31 PM   #35
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I just returned 4 days ago from a 2 wk. stay at CBR and I had a fridge and I think it was new. I even asked about the fridges being changed out in some resorts when we checked in, and they didn't even know what I was talking about.
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Old 08-01-2013, 11:02 PM   #36
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I called maybe 2 weeks ago to make sure I had a fridge at ASMu in September. (Toddler wants milk the second she wakes in the morning.) The CM said I had to make requests through Travelocity since that's where I booked the room. So I called Travelocity last week and that agent talked to a CM and put me on hold for the call. He said the CM told him we would have a fridge.

I am not holding my breath though... Especially since I requested a pack n' play on the same phone call and the Travelocity agent acted like he had never heard of one!
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Old 08-05-2013, 02:32 PM   #37
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Does anyone know about POF? We really use our fridge and I'm wondering if I should call ahead of time.
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Old 08-26-2013, 08:38 PM   #38
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I called the number on the letter from Disney regarding refrigerators. The option for POFQ was not on automated response. I got a CM and she said that POFQ had new refrigerators but not in all rooms. She said if I do not have one then call front desk and one will be brought to the room. She said the nerefrigerators are there but have not all been put into the rooms. CM also said that POFQ was not as badly affected as Riverside.
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Old 08-26-2013, 09:58 PM   #39
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Quote:
Originally Posted by karen4546 View Post
Here we go again with people judging others for getting not what they paid for at booking. I am tired of people saying people who expect a fridge (since there has been one in the room in previous bookings) are unreasonable in not being happy with the removal of the fridges. I am not happy that months after I booked I read where they were removing the refrigerator. No one emailed me or called me or gave me any type of credit to my booking which was already paid in full. I know the safety concern is number one,but for the inconvenience even the $15 credit would be enough to cover renting another refrigerator and that would be acceptable. But for those who say I and others are complaining and whining over a fridge after we have already spent THOUSANDS OF DOLLARS-to you I say I booked a room with a refrigerator and if it is not available let me know so that if other accommodations are required then I can proceed what best suits me or offer a credit per night of stay. I know that if a ride is down (which is common at least in one of the parks) or the pool is closed temporarily, that is not as much of a concern as the refrigerator. Just please don't judge me or say I should feel differently. All we want is updates and the CMs don't seem to know anything when I call. For all those who expect a refrigerator
I hope we get what we paid for at booking and for those who don't need or want one then you had nothing to lose.
MORE than enough. A Baby's Best Friend rents refrigerators for $40 for three to seven days.
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Old 08-26-2013, 10:18 PM   #40
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Originally Posted by karen4546 View Post
I called the number on the letter from Disney regarding refrigerators. The option for POFQ was not on automated response. I got a CM and she said that POFQ had new refrigerators but not in all rooms. She said if I do not have one then call front desk and one will be brought to the room. She said the nerefrigerators are there but have not all been put into the rooms. CM also said that POFQ was not as badly affected as Riverside.
Glad to hear it should work out for you! Have a great trip!
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Old 08-26-2013, 10:26 PM   #41
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Folks, in case you haven't noticed that most of the other threads on this topic have been closed due to ridiculous arguments, here's the official warning:

Feel free to share info you've learned about the fridge replacement process. Feel free to vent about not having a fridge. Start in on each other, and the thread is closed and infractions are assessed.

I would really much rather these threads stay open so we can all share helpful information. Don't be the one to get the thread closed. If you feel the urge to snipe at someone over their post.....don't.
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Old 08-26-2013, 10:51 PM   #42
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We're in Riverside now. We were initially put into bldg 35 and it had a fridge. We were moved into bldg 18 on day 2 (long story) no fridge. My sister is in bldg 27-she has a fridge, but with a note on it telling her not to use it/plug it in. Lol! So lots happening at Riverside! We were given the 15 dollar credit per night to compensate, but dh had to say something about the fridge being missing before it was offered.
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Old 08-27-2013, 06:07 AM   #43
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FYI, we received a letter yesterday saying that two of the models of refrigerators at POP were affected and rooms with those would not have a refrigerator. I searched and found this thread so I thought I'd share in case anyone is booking POP.
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Old 08-27-2013, 06:41 AM   #44
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POR RR Poolside in 17 days.....Has anyone stayed in these rooms lately?? Fridge or No Fridge?? TIA
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