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Old 07-17-2013, 05:35 PM   #196
DizCaptain
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Quote:
Originally Posted by maxiesmom View Post
But I wonder how many people would shrug of the theft if it was their own business that was being ripped off.
See it's a whole different playing field. If I were a small family owned business operating in a hole in the wall, sure I wouldn't want people to bring old cups to refill with every time. Of course, I wouldn't offer a mug deal like Disney. Unlimited refills while they're eating at the restaurant? Sure. But next visit they'd have to buy a new cup.

That's exactly what you wanted to hear I bet, but Disney is different. There, you have resort guests, paying a lot of money for a vacation, and you offer free refills for length of stay. If I don't change my mug design or enforce the rule, then how can I even be mad that people are "cheating the system"? In fact, why would I care? I'm just a small cog that puts in a little profit to a huge money making machine. Millions of dollars of revenue at a resort destination, promising an experience of a lifetime. If I have return customers, I'd definitely allow their using the same mugs, which again have the same design that I clearly didn't care enough to change. The point is, you can't compare Disney to "someone's business", unless the other business is Universal or the like.
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Old 07-17-2013, 05:45 PM   #197
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Originally Posted by DizCaptain View Post
See it's a whole different playing field. If I were a small family owned business operating in a hole in the wall, sure I wouldn't want people to bring old cups to refill with every time. Of course, I wouldn't offer a mug deal like Disney. Unlimited refills while they're eating at the restaurant? Sure. But next visit they'd have to buy a new cup.

That's exactly what you wanted to hear I bet, but Disney is different. There, you have resort guests, paying a lot of money for a vacation, and you offer free refills for length of stay. If I don't change my mug design or enforce the rule, then how can I even be mad that people are "cheating the system"? In fact, why would I care? I'm just a small cog that puts in a little profit to a huge money making machine. Millions of dollars of revenue at a resort destination, promising an experience of a lifetime. If I have return customers, I'd definitely allow their using the same mugs, which again have the same design that I clearly didn't care enough to change. The point is, you can't compare Disney to "someone's business", unless the other business is Universal or the like.
I don't think anyone is saying Disney is mad at all, but it isn't an unfair comparison. Disney found a non-confrontational way to deter soda theft and they are implementing it. Just because they charge XX for a room and tickets doesn't mean guests are entitled to free soda because it costs Disney next to nothing.


edited to add: I personally wouldn't like the free soda to be included with the stay because I'd imagine they'll charge you an extra few bucks per night for that. I'd rather spend that money on grocery delivery.
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Old 07-17-2013, 05:49 PM   #198
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Originally Posted by DizCaptain View Post

That's exactly what you wanted to hear I bet, but Disney is different. There, you have resort guests, paying a lot of money for a vacation, and you offer free refills for length of stay. If I don't change my mug design or enforce the rule, then how can I even be mad that people are "cheating the system"? In fact, why would I care? I'm just a small cog that puts in a little profit to a huge money making machine. Millions of dollars of revenue at a resort destination, promising an experience of a lifetime. If I have return customers, I'd definitely allow their using the same mugs, which again have the same design that I clearly didn't care enough to change. The point is, you can't compare Disney to "someone's business", unless the other business is Universal or the like.
I have to agree with you. I never understood the hoopla over the "cheating", because as far as I was concerned, Disney turned a blind eye to it. Their business is like any other, if policies are enforced, they are generally followed to avoid problems. When Disney decided to enforce the DDP policies, the CM's were trained how to do so, and hey were held accountable if they made exceptions. The same enforcement could have been used to keep manage the refill cups.

Now, I get why some folks are angry, it is hard to think others are getting for free something that you paid for. But some folks are angry when people glide by using Fast passes, and they are trudging through the stand by line. And we all have heard how the enforcement of this long lax policy enrages some folks.

I think it will be interesting to see how the RFID mug ends up after all of the testing and the feedback that comes from it. Does anyone know how much a chip like the ones here cost to use in each cup?
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Old 07-17-2013, 07:19 PM   #199
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Why not consider overriding that if everyone person on your reservation bought a mug or is was given a mug via the DDP?
Yep a great idea and easily programmed into your groups mugs.

It also stops any unnecessary rules/limitations/inconveniences for honest paying guests.

Drink water when you want soda or coffee, drink warm to avoid ice-this is peoples vacations. One week a year off work, $5,000 to $10,000 you should be able to at least drink what and when you want IMO.
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Old 07-17-2013, 09:14 PM   #200
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Originally Posted by minnie-apple-mouse View Post
Yep a great idea and easily programmed into your groups mugs.

It also stops any unnecessary rules/limitations/inconveniences for honest paying guests.
No, not really. When our family buys mugs it's usually only one because I'm the one that wants it. So not everyone on our reservation has a mug but I am still an honest paying guest.
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Old 07-17-2013, 09:28 PM   #201
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When is this going into effect in all the resorts? For the 1st time in a long time we are going without the dining plan and I'm not sure if I want to buy the mugs or not. We have bought them every year except last year when they were part of the DP....the price is starting to not be worth it. I may wait to see if its the old price or the new price and how far we are from the food court.
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Old 07-17-2013, 09:56 PM   #202
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the following will be the new price with the rapid refillable mugs.
This new program starts at allstar sports.

$8.99 for 1 day
$11.99 for 2 days
$14.99 for 3 days
$17.99 for length of stay (4+ days)
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Old 07-17-2013, 09:57 PM   #203
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No, not really. When our family buys mugs it's usually only one because I'm the one that wants it. So not everyone on our reservation has a mug but I am still an honest paying guest.
Not good for that situation, (didn't mean most are not honest and paying sorry) but if the change is coming you may be a casualty-still does that mean the enhancement for entire groups Lewisc suggests is a bad idea in your opinion?

By the way-I hate the new rule, just looking to help anyone possible.

Last edited by minnie-apple-mouse; 07-17-2013 at 10:03 PM.
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Old 07-17-2013, 10:34 PM   #204
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Originally Posted by minnie-apple-mouse View Post
Not good for that situation, (didn't mean most are not honest and paying sorry) but if the change is coming you may be a casualty-still does that mean the enhancement for entire groups Lewisc suggests is a bad idea in your opinion?

By the way-I hate the new rule, just looking to help anyone possible.
If I understand Lewis correctly he's saying that people should be able to refill at will if all their members have mugs. I guess that would be helpful for all the people on the DDP, but I would be peeved if someone else could fill at will and I could not. They and I paid for the same product. Hopefully, they will try it without the timeout and see what happens.
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Old 07-18-2013, 04:24 AM   #205
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Originally Posted by Nancyg56 View Post
I have to agree with you. I never understood the hoopla over the "cheating", because as far as I was concerned, Disney turned a blind eye to it. Their business is like any other, if policies are enforced, they are generally followed to avoid problems. When Disney decided to enforce the DDP policies, the CM's were trained how to do so, and hey were held accountable if they made exceptions. The same enforcement could have been used to keep manage the refill cups.

Now, I get why some folks are angry, it is hard to think others are getting for free something that you paid for. But some folks are angry when people glide by using Fast passes, and they are trudging through the stand by line. And we all have heard how the enforcement of this long lax policy enrages some folks.

I think it will be interesting to see how the RFID mug ends up after all of the testing and the feedback that comes from it. Does anyone know how much a chip like the ones here cost to use in each cup?
RFID tags cost around $.07 per tag, maybe less in bulk. The tags only have an ID number, the intelligence is in the software program that Disney is using.

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Old 07-18-2013, 05:30 AM   #206
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Originally Posted by macraven View Post
the following will be the new price with the rapid refillable mugs.
This new program starts at allstar sports.

$8.99 for 1 day
$11.99 for 2 days
$14.99 for 3 days
$17.99 for length of stay (4+ days)
Yes but when will this be in effect in all resorts?
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Old 07-18-2013, 05:52 AM   #207
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Originally Posted by disneynutz View Post
RFID tags cost around $.07 per tag, maybe less in bulk. The tags only have an ID number, the intelligence is in the software program that Disney is using.

Bill

Thanks, Bill. For some reason, I thought the tag would have a higher cost. I guess if Disney invested a boatload of money into this technology it makes sense that they would want to utilize it as much as possible.

I was discussing this with my DD yesterday, and she expressed concern. I actually do not follow too much of the RFID tags that are embedded in different articles, but she insists that the entire concept is creepy. Because I do not know what the information this technology can track I don't have an opinion, but now I am curious. How much can the tags track? I know some folks really hate the finger scan technology because they feel it is too much info for Disney, but how much can this product do? I admit that not much bothers me, so this is no different. I hate grocery store loyalty cards more than this kind of device, but I wonder if some folks feel it could become intrusive.
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Old 07-18-2013, 06:57 AM   #208
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Originally Posted by luvdisney00 View Post
Yes but when will this be in effect in all resorts?
Disney has yet to publicly acknowledge they are doing this...never mind give any sort of timeframe. Although I heard the equipment was installed (but covered) at POP as well.
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Old 07-18-2013, 08:08 AM   #209
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Originally Posted by robinb View Post
If I understand Lewis correctly he's saying that people should be able to refill at will if all their members have mugs. I guess that would be helpful for all the people on the DDP, but I would be peeved if someone else could fill at will and I could not. They and I paid for the same product. Hopefully, they will try it without the timeout and see what happens.
I can see what your saying. I think the only reason for the delay refill, would be for groups that by one mug though. If everyone at wdw bought a mug, there would be no reason.

If the choice is refill at will for entire groups, or delay refills for partial-at least every group has an available option.

Kind of like the dp. Everyone has to do it, or guests could have one person get it and then use all the credits with everyone at one time.
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Old 07-18-2013, 08:08 AM   #210
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Originally Posted by doconeill

Disney has yet to publicly acknowledge they are doing this...never mind give any sort of timeframe. Although I heard the equipment was installed (but covered) at POP as well.
Some rumors have some facts to give credibility. This system was tested in the Allstars and machines have been seen in other resorts.

Posters who dont like the time between fill policy...would U .prefer paying something like $6 or $7 for the mug and 75c or $1 per fill?
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