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Old 07-05-2013, 10:11 PM   #1
melifeld
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Question Room requests at POP

Hi!

We are 9 days out from our reservation at POP! If we want to make a room request, how do I do that directly with the resort? Can I email a request? If so, to whom do I send it?

Thanks!
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Old 07-05-2013, 10:19 PM   #2
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Old 07-05-2013, 10:21 PM   #3
smitch425
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Quote:
Originally Posted by melifeld View Post
Hi!

We are 9 days out from our reservation at POP! If we want to make a room request, how do I do that directly with the resort? Can I email a request? If so, to whom do I send it?

Thanks!
You just call the regular reservation line to add requests. You cannot call the resort directly.
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Old 07-06-2013, 08:20 AM   #4
incoo50
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You just call the regular reservation line to add requests. You cannot call the resort directly.
When we went in May I called the resort directly to make my request.It was much easier to explain my request to a real person,and I got all my requests fulfilled.This may not be the case for everyone but it never hurts to ask.
Have a great trip
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Old 07-06-2013, 08:51 AM   #5
smitch425
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When we went in May I called the resort directly to make my request.It was much easier to explain my request to a real person,and I got all my requests fulfilled.This may not be the case for everyone but it never hurts to ask.
Have a great trip
Did you use the number from a Pop website? If so, that was still just a call center. Even when you call the "front desk" from your room, it is a call center and they will answer as if they are actually there, but they are not. . Did you ask the person you spoke with if they were physically at POP? I know POR and POFQ can take faxed requests, and maybe AoA, but a call to the reservation line is really all you need to do.
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Old 07-06-2013, 10:08 AM   #6
melifeld
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I called the main reservation number and had our requests put on to the reservation. Then I did online check-in and checked off the requests, but there is no place to actually write what you are requesting, just check boxes. Hopefully we'll at least get something in our requested section, not on the first floor. We'll see next week!
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Old 07-06-2013, 10:30 AM   #7
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We will be there in a couple days -- is there a specific place we should request ?
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