DVC RESALES
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Old 07-09-2013, 06:30 AM   #31
drusba

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Being both a direct and resale purchaser in the last 16 years, what I have learned is that DVD is very democratic in its dealings with the two types of owners. It mistreats both equally.
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Old 07-13-2013, 03:01 AM   #32
Lil' Grumpy
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that's too funny to me, because it is more true than not.

...however, i really don't see the point about "better treatment",
since it's all about perception.

i'll share how i view our ( dvc purchase). a tool we used to set up
our dvc vacations.

don't care what others/outsiders think about it. if someone feels they
have a better home resort , they may based on their needs or
personal preferences.

it is a business after all. this is why i am confuse with the lack of
management especially within its ranks and all the "losses"
they losing from every aspect. ( i am no time sales expert,
but when one sit down and look @ all the things they could
be doing toward sales, waste - including damages & professional
renting- are all s/s of poor/lack of leadership.

i don't see why dvc would have any personal opinions over
any owner for any reason except when they apply for an
ownership. and then , only to determine how reasonable for
a potential owner being able to afford dvc. there are some
feeling less then direct had no merit to me. i know i have
spent time here learning the in's & outs of resales because
i can see value in this area too. but if i was an insider working
dvc....i can't see any useful value in judging a person
on the sales part. in reality, this is a people business where
my presentation would be welcoming ever direct,resales,
and especially potential owner. however, i would not
over-look the largest group that fills my pocket. so
in conducting my day to day dealings.....i would recognized
the highest income group by adding more options/perks/
privileges instead of using negatives measures.

i am surprise /confuse when some are boasting how cheap/
bargain/ under cost to direct, then take offense by c/o
being judge of lesser value ....that are referenced from
their perceptions. not sure who they are trying to defend
against ...unless they are manipulating or a negative
experience with using their dvc. i could be wrong but i think
they expect ed to get any resort they want @ 7mos.
all i can add , one of the reason we paid more @ blt
was to get that resort 100% of the time @ 11mos.
that's all folks! never once did we even entertain any
thought to pay extra $ for show.

actually i think it is mean/intentions to make any type of reference
to any owner personal traits, even if the approach was reverse.
( if one feels less than others based on any resort , don't give
the right to project other owners in the same way. ) we ~
me & my wife , built our life together, earning every penny from
the start. but our true wealth come from the happiness we
have been blessed with & our children. wow! when we begun,
...even thinking about any dvc would have been a dream.
no way could we afford dvc, on site or even a dtd hotel. didn't
matter to us that others had all this luxury ~ instead we did
what we had to do to give our children a disney vacation.
i remember taking 2/3 rolls of film was taking a "ton".
...& using our old 8mm movies. so if you think your resort
is a bottom feeder, i don't want to hear where we would
been rank. funny thing, the kids still getting a kick/joy
seeing us so young & having so much fun.

i think matching up one's expectations with their available
resources is a more important factor.
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Old 07-13-2013, 07:32 AM   #33
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Old 07-13-2013, 07:43 AM   #34
Dean
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Quote:
Originally Posted by Lil' Grumpy View Post
that's too funny to me, because it is more true than not.

...however, i really don't see the point about "better treatment",
since it's all about perception.

i'll share how i view our ( dvc purchase). a tool we used to set up
our dvc vacations.

don't care what others/outsiders think about it. if someone feels they
have a better home resort , they may based on their needs or
personal preferences.

it is a business after all. this is why i am confuse with the lack of
management especially within its ranks and all the "losses"
they losing from every aspect. ( i am no time sales expert,
but when one sit down and look @ all the things they could
be doing toward sales, waste - including damages & professional
renting- are all s/s of poor/lack of leadership.

i don't see why dvc would have any personal opinions over
any owner for any reason except when they apply for an
ownership. and then , only to determine how reasonable for
a potential owner being able to afford dvc. there are some
feeling less then direct had no merit to me. i know i have
spent time here learning the in's & outs of resales because
i can see value in this area too. but if i was an insider working
dvc....i can't see any useful value in judging a person
on the sales part. in reality, this is a people business where
my presentation would be welcoming ever direct,resales,
and especially potential owner. however, i would not
over-look the largest group that fills my pocket. so
in conducting my day to day dealings.....i would recognized
the highest income group by adding more options/perks/
privileges instead of using negatives measures.

i am surprise /confuse when some are boasting how cheap/
bargain/ under cost to direct, then take offense by c/o
being judge of lesser value ....that are referenced from
their perceptions. not sure who they are trying to defend
against ...unless they are manipulating or a negative
experience with using their dvc. i could be wrong but i think
they expect ed to get any resort they want @ 7mos.
all i can add , one of the reason we paid more @ blt
was to get that resort 100% of the time @ 11mos.
that's all folks! never once did we even entertain any
thought to pay extra $ for show.

actually i think it is mean/intentions to make any type of reference
to any owner personal traits, even if the approach was reverse.
( if one feels less than others based on any resort , don't give
the right to project other owners in the same way. ) we ~
me & my wife , built our life together, earning every penny from
the start. but our true wealth come from the happiness we
have been blessed with & our children. wow! when we begun,
...even thinking about any dvc would have been a dream.
no way could we afford dvc, on site or even a dtd hotel. didn't
matter to us that others had all this luxury ~ instead we did
what we had to do to give our children a disney vacation.
i remember taking 2/3 rolls of film was taking a "ton".
...& using our old 8mm movies. so if you think your resort
is a bottom feeder, i don't want to hear where we would
been rank. funny thing, the kids still getting a kick/joy
seeing us so young & having so much fun.

i think matching up one's expectations with their available
resources is a more important factor.
It's not about judging, it's about money. They get money by selling NEW timeshare contracts at the highest price possible. Ways to do that are to make it difficult to buy resale and/or to make it desirable to buy retail. The best and main way to make it desirable to buy retail is to make the resale less desirable both technically and emotionally. Currently it's just emotionally as there's nothing of true value lost buying resale. What's already starting to happen is when people ask for special consideration (somebody dies and you have to cancel last minute) they are mentioning that you bought resale and seem to be starting to use that in the decision making process as to whether to give special consideration. I don't think we've had anyone (at least that I've seen) been told no with the reason being they bought resale but it'll happen eventually.
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Old 07-13-2013, 10:23 AM   #35
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Quote:
Originally Posted by Dean View Post
It's not about judging, it's about money. They get money by selling NEW timeshare contracts at the highest price possible. Ways to do that are to make it difficult to buy resale and/or to make it desirable to buy retail. The best and main way to make it desirable to buy retail is to make the resale less desirable both technically and emotionally. Currently it's just emotionally as there's nothing of true value lost buying resale. What's already starting to happen is when people ask for special consideration (somebody dies and you have to cancel last minute) they are mentioning that you bought resale and seem to be starting to use that in the decision making process as to whether to give special consideration. I don't think we've had anyone (at least that I've seen) been told no with the reason being they bought resale but it'll happen eventually.
I agree with this, but I also think that making resale less desirable can only go so far. I will say that I have had a "special exception" situation as a resale owner and I was granted my request. So as of now, I don't think that is a factor. But like you said, that could change.

I'm one of the most ardent resale people I know. However, if they were to somehow come up with the right combination of benefits for direct buyers, I would change my tune in a heartbeat. If buying direct gave me benefits that couldn't be bought, such as guaranteed preferred seating for fireworks and nighttime shows/parades, or free extra FPs each day, I would be the first person on line buying direct. So I think they can add perks, even those that cost very little to them, as a way of convincing people like me to buy direct.
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Old 07-13-2013, 11:04 AM   #36
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Quote:
Originally Posted by ELMC View Post
I agree with this, but I also think that making resale less desirable can only go so far. I will say that I have had a "special exception" situation as a resale owner and I was granted my request. So as of now, I don't think that is a factor. But like you said, that could change.
I'm of the opinion that the resale vs retail option will change and that it'll do so mostly by snipping at resale rather than adding to retail. There are lots of things they could do including extending current resorts tied to a retail purcahse.

Quote:
I'm one of the most ardent resale people I know. However, if they were to somehow come up with the right combination of benefits for direct buyers, I would change my tune in a heartbeat. If buying direct gave me benefits that couldn't be bought, such as guaranteed preferred seating for fireworks and nighttime shows/parades, or free extra FPs each day, I would be the first person on line buying direct. So I think they can add perks, even those that cost very little to them, as a way of convincing people like me to buy direct.
It is my opinion that there is a package they could come up with that would catch the attention of each and every owner or potential owner to swing them to retail, even if they didn't plan to purchase otherwise.
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Old 07-13-2013, 10:30 PM   #37
twoj
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My guide recently called me to introduce himself. Gr told me that the member cruise is great for the whole family and we should consider booking it. I had to remind him that I was not allowed as a resale buyer!
We have stayed at AKV in march and were treated great...
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Old 07-13-2013, 11:10 PM   #38
AinW
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Disagree about service level comment

I travel for work regularly (don't remember the last month I didn't fly somewhere) domestically & internationally. I return to DL & WDW resorts & bought DVC because of the quality of the resorts, cleanliness & service. I love being to be able to change resorts & have my luggage transferred. Most resorts offer multiple complimentary transportation options. Staff are friendlier than any other hotel, even ones that know me. Anyone in a hotel will give good service if you're a big tipper but even w/ the cutbacks that have hit everywhere, I'm always happy to be welcomed home.
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Old 07-14-2013, 05:14 AM   #39
Mickey'sApprentice
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I think Disney did a fabulous job on the Grand Floridian Villas and that will entice people to buy direct. That is how it should be.

The interior decorator at BLT, high prices and the bad economy did more to take MY $$ out of the guides pocket than anything else.
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