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Old 06-04-2013, 01:49 PM   #1
LarryBoy
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ASM Room Request

My son and I are staying at ASM in late July and he really wants to stay in the Toy Story section. I have reserved a preferred room and Toy Story is already requested on our reservation. We will be arriving on a morning flight and using DME. Do we have a better chance of getting a TS room if we use online check in, or wait till we get to the resort? Any other tips?
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Old 06-04-2013, 02:08 PM   #2
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Whether you do online check-in or not has no affect on whether you get your requests met. You've done all you can to get your requests. Just remember they are just that, requests.
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Old 06-04-2013, 02:13 PM   #3
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As the PP stated, room availability has nothing to do with whether you check in online or not.

And room requests are just that; if the resort is very busy, they may/may not be able to accommodate you.
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Old 06-10-2013, 01:39 PM   #4
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Got my Final Payment Confirmation on Friday and in it Disney says, "Guests with specific room requests or needs may wish to check in directly at the resort." So I guess I will wait and check in at the resort. I don't really mind if they don't have a room ready yet.
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Old 06-10-2013, 03:06 PM   #5
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Usually, when you do online check-in, it's very difficult to change your assigned room. When you do it in person, the CM has a better chance of moving you if you haven't gotten your requests since, technically, the check-in process hasn't been completed.

They do try their best to accomodate you. Toy Story was precisely my request when we stayed there our last trip, and I got it. If you don't, politely ask if they can accomodate you. As long as you have clear expectations, and ask nicely, they'll try to help you as much as they can.
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Old 06-11-2013, 01:30 PM   #6
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That's good to know. That's what I was hoping.
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