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Old 05-26-2013, 09:02 AM   #1
loveDisneyinTN
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How do I make a payment online??

Ok I am sure it's obvious and I am missing it, but I can't find where to go on the new website to make a payment on my trip?! I am logged in and have been to My Disney Experience, My reservations and everywhere else but I can't find it!

It was so much easier with the old site...

Any help in pointing me in the right direction is appreciated!!
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Old 05-26-2013, 09:03 AM   #2
tjmj9801
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I never found a way to pay online. I used the automated phone system.
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Old 05-26-2013, 09:05 AM   #3
softballmom3
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This is how I did it:


I clicked on the custom maps link on top of web page. Then it took me to the old site. After that I clicked reservations or my reservations from the top and it took me to my reservations so then I could make a payment. It was all old website not the new. Hopefully this is clear.
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Old 05-26-2013, 09:08 AM   #4
loveDisneyinTN
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Thanks I will try that! You would think this would be the first thing they would get right, to make sure they got our money as quickly as possible.
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Old 05-26-2013, 01:23 PM   #5
Bamfield
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Quote:
Originally Posted by softballmom3 View Post
This is how I did it:


I clicked on the custom maps link on top of web page. Then it took me to the old site. After that I clicked reservations or my reservations from the top and it took me to my reservations so then I could make a payment. It was all old website not the new. Hopefully this is clear.
I also wanted to make an online payment but couldn't find a way. I called and the CM told me to do it this way. It worked great! Have fun on your trip!
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Old 05-26-2013, 01:30 PM   #6
Erinmc3
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You can also use the chat with a CM feature who will send you a direct link to your reservation page where you can make a payment.
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Old 05-26-2013, 02:00 PM   #7
karenklo
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when I logged into my Disney experience-it showed my reservation. At the bottom was the total due and and a link that said 'make a payment' . I just clicked the link and paid it off. No problems at all.
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Old 05-26-2013, 06:51 PM   #8
softballmom3
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Quote:
Originally Posted by karenklo View Post
when I logged into my Disney experience-it showed my reservation. At the bottom was the total due and and a link that said 'make a payment' . I just clicked the link and paid it off. No problems at all.
I wish mine had worked like that! I have had to work my way to the old website every time I wanted to make a payment. My disney experience is so iffy. I wish they would get it all worked out. Glad it worked for you though .
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Always planning another trip......

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2002 Holiday Inn Family Suites (Nick hotel now)
2007 Pop Century
2010 Windsor Hills
2011 POR
2013 Wilderness Lodge/POR/CSR
2013 Pop Century
2014 POFQ
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Old 05-27-2013, 07:14 AM   #9
loveDisneyinTN
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Karenklo you are lucky! I had to use the whole "run around" to get to the old site to make a payment, but at least I did find it!!
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Old 05-28-2013, 06:23 PM   #10
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I had to use my gift cards on the phone with a CM. I don't know if it was because I was within a week of my trip but I didn't have a link even when I followed the directions. The CM entered 17 cards with a smile in her voice LOL
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