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Old 08-16-2013, 07:54 PM   #2596
mom_of_3_mousketeers
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Quote:
Originally Posted by rspencer38 View Post
When I click on MB it keeps asking me to link. However, my account shows my entire package (resort, dining, tickets, reservations )
If you checked in, redo check in. If you haven't, check in. The option to customize will show up. I had to redo check in. I leave on the 14th.
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Old 08-16-2013, 08:02 PM   #2597
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So if I do online check in now to get MB now. Can I put in the "Mansion Building, First floor, close to pool" request?

If I online check in can I still fax a room request 10 days before arrival and have it possibly acted on?

Its my families first trip to WDW so we are just a tad excited.
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Old 08-16-2013, 08:37 PM   #2598
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We are checking in on Sept 6th. I had to call guest services today because my MDE is VERY messed up. The CM I spoke with in their IT department said she has to go to someone higher than her because it is that messed up. She also said that POR was selected as part of the MB testing. She also stated that people will be notified 17 days before check in, and that people SHOULD NOT do anything until you hear from them. Then she guaranteed me that someone will contact me via email as far as my MDE issues. So now, I wait.
Thank you, to everyone, for ALL the info on this site! It's wonderful.
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Old 08-16-2013, 08:45 PM   #2599
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Originally Posted by STITCH826 View Post
We are checking in on Sept 6th. I had to call guest services today because my MDE is VERY messed up. The CM I spoke with in their IT department said she has to go to someone higher than her because it is that messed up. She also said that POR was selected as part of the MB testing. She also stated that people will be notified 17 days before check in, and that people SHOULD NOT do anything until you hear from them. Then she guaranteed me that someone will contact me via email as far as my MDE issues. So now, I wait.
Thank you, to everyone, for ALL the info on this site! It's wonderful.
Mine is too, has been from the start. I talked to IT months ago and someone "higher up" was supposed to fix it. It never happened. They said it was all cosmetics anyway, so I hope it doesn't effect my MB.
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Old 08-16-2013, 08:49 PM   #2600
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Mine is too, has been from the start. I talked to IT months ago and someone "higher up" was supposed to fix it. It never happened. They said it was all cosmetics anyway, so I hope it doesn't effect my MB.
Oh don't tell me that!! I can't check in online because we are all not showing up. Plus, my DH doesn't have park tickets listed, BUT my DD11 has 2 listed in her name!! Ughhhh.
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Old 08-16-2013, 08:52 PM   #2601
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Originally Posted by STITCH826 View Post

Oh don't tell me that!! I can't check in online because we are all not showing up. Plus, my DH doesn't have park tickets listed, BUT my DD11 has 2 listed in her name!! Ughhhh.
Mine shows tickets for DH and DS, but not me. And it shows my party with DS twice and DH once. Says DH made the ressie, when I did. And I'm not listed. Hopefully with any luck, when I do online check in, it will work out and I can do MB with no issues. Because when I select "my family" it lists us correctly. So idk I guess only time will tell.
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Old 08-16-2013, 08:59 PM   #2602
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Originally Posted by ALD85 View Post

Mine shows tickets for DH and DS, but not me. And it shows my party with DS twice and DH once. Says DH made the ressie, when I did. And I'm not listed. Hopefully with any luck, when I do online check in, it will work out and I can do MB with no issues. Because when I select "my family" it lists us correctly. So idk I guess only time will tell.
The CM told me that DH may have did something on his MDE, but he didn't. I do all the planning. He doesn't even have the app on his phone nor did he sign in to his account on the computer. I thought I read somewhere, that if your tickets aren't linked correctly, your FP will not work. That's why I'm trying to get it straightened out before we go. Under my friends & family, they're listed correctly.
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Old 08-16-2013, 09:20 PM   #2603
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Originally Posted by STITCH826 View Post

The CM told me that DH may have did something on his MDE, but he didn't. I do all the planning. He doesn't even have the app on his phone nor did he sign in to his account on the computer. I thought I read somewhere, that if your tickets aren't linked correctly, your FP will not work. That's why I'm trying to get it straightened out before we go. Under my friends & family, they're listed correctly.
Maybe ill try IT again then. I can do online check in, in 5 days. Frustrating.
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Old 08-16-2013, 09:28 PM   #2604
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mickey mail

Does everyone get Mickey Mail? We are in Australia ans haven't received anything with about 26 days to go. I would think that we don't, being so far away??
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Old 08-16-2013, 09:36 PM   #2605
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I'm waiting for mine to but I'm in the US, I'm around 35 days out wondering when they send it...???
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Old 08-16-2013, 11:32 PM   #2606
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I received my Magical Express mail today with my luggage tags in it, and we don't arrive until mid-November! Unexpected but exciting!
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Old 08-17-2013, 12:10 AM   #2607
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I am 35 days out from our trip and about 40 days out from our POR stay.

I was able to do my FP+check in for the 21st (we are at the Contemporary - go on the Disney cruise) and then again when I return on the 26th and 27th for the FASTPASS +, Nothing after that from 9/28 - 10/4, says not available

I am still trying to figure out how to get the BOG lunch FP+.
that I hear people are able to get.

I also did my travel through my TA and so far have not heard from her about the docs. I will probably call her something next weekend.
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Old 08-17-2013, 05:30 AM   #2608
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Quote:
Originally Posted by merentha View Post
So if I do online check in now to get MB now. Can I put in the "Mansion Building, First floor, close to pool" request?

If I online check in can I still fax a room request 10 days before arrival and have it possibly acted on?
You can't make any free-form requests using Online Checkin, they should already have been added to your original reservation beforehand. There are a few basic tickboxes in OLCI, but the general advice seems to be that these are best left unticked in case they overwrite any of the wording in your original booking. You can still fax about 3-5 days before arrival after you have done Online Checkin though.


Quote:
Originally Posted by kimlrodg View Post
Does everyone get Mickey Mail? We are in Australia ans haven't received anything with about 26 days to go. I would think that we don't, being so far away??
No, most International guests do not receive Mickey Mail.


Quote:
Originally Posted by HiMagicFan View Post
I was able to do my FP+check in for the 21st (we are at the Contemporary - go on the Disney cruise) and then again when I return on the 26th and 27th for the FASTPASS +, Nothing after that from 9/28 - 10/4, says not available
Many people have this issue after 28th Sept, as apparently reservations are being linked to the system in batches and you should receive a communication 18 days before your arrival date inviting you to set up your MBs and FP+ bookings.

During the test stages, they are advising people to wait until that 18-day communication before starting to set things up (once the system is fully live I'm sure this will happen automatically at 60 days out).

Yeah, I know, it does show a woeful misunderstanding of how their target market normally responds!

Andre
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Old 08-17-2013, 05:33 AM   #2609
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Thank u - this will give me more time to plot -- hs ha i meant plan

will continue to monitor and appreciate the continuous updates!
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Old 08-17-2013, 05:34 AM   #2610
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Is someone been able to book a fastpass+ for Be our Guest Lunch from sept.27th?
When I enter I see the possibility to book from sept 26 till sept 30, but only sept 26 has availability. But we are arriving on that day, so that's not possible for us.
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