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Old 05-15-2013, 12:12 PM   #1
nictodisney
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segway tours

Are the tours still being canceled. Ours for epcot is June 3rd and we haven't heard anything yet. It doesn't help to call. Has your tour been canceled? How far out? Did they give you other options? Is the fort wilderness tour still going? Thanks
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Old 05-15-2013, 12:30 PM   #2
Missytara
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I would post on the Theme Parks board for Epcot questions and the camping board for Fort Wilderness questions.
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Old 05-15-2013, 12:39 PM   #3
lorigacc
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The Epcot segway tours are cancelled. The Fort Wilderness tour is still going on, I actually called two days ago to get information for my upcoming trip.
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Old 05-15-2013, 02:26 PM   #4
nictodisney
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sorry. posted through my cell phone for the first time and didn't realize it had switched threads.
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Old 05-15-2013, 03:11 PM   #5
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I called -our Epcot tour has not be canceled yet... How far out have they been giving notice?
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Old 05-15-2013, 03:20 PM   #6
elaw
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We just did the Fort Wilderness Segway tour last month. (We've done the EPCOT Segway tour twice in the past) It was a lot of fun.
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Old 05-22-2013, 09:05 PM   #7
nictodisney
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update

update. They did cancel my Segway tour - refunded the card at two weeks out but didn't bother to contact me! very disappointed in their failed system.

We did book the Fort Wilderness Segway but it cost more ( no discount), is shorter, no souvenir pin, no breakfast, and now have to pay for a cab. Very upset they didn't at least match the price of the other tour since we've given up so much.

Even asked to speak to a manager about matching the cost of the tour - she wouldn't do it. Even said it was my fault because they didn't have my phone number to contact me. Has anyone been able to contact Disney without completely verifying all of your information each time? They had the phone number! It was a really weird call with a CM trying to lay fault on me for their mistake. Not the typical helpful CM.

Very disappointed
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Old 05-22-2013, 09:12 PM   #8
nonstopdisneymom
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Quote:
Originally Posted by nictodisney View Post
update. They did cancel my Segway tour - refunded the card at two weeks out but didn't bother to contact me! very disappointed in their failed system.

We did book the Fort Wilderness Segway but it cost more ( no discount), is shorter, no souvenir pin, no breakfast, and now have to pay for a cab. Very upset they didn't at least match the price of the other tour since we've given up so much.

Even asked to speak to a manager about matching the cost of the tour - she wouldn't do it. Even said it was my fault because they didn't have my phone number to contact me. Has anyone been able to contact Disney without completely verifying all of your information each time? They had the phone number! It was a really weird call with a CM trying to lay fault on me for their mistake. Not the typical helpful CM.

Very disappointed
Call again, I have a good friend that will say, "calling disney, hoping to talk to Cinderella and not her evil step-mother" I think you got the evil step mother call back, surely Cinderella will answer this time. Lol
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Old 05-22-2013, 10:13 PM   #9
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Quote:
Originally Posted by nictodisney View Post
... no souvenir pin ...
You do get a souvenir pin at the end of the tour


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Last edited by elaw; 05-22-2013 at 10:25 PM.
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