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Old 05-18-2013, 08:25 PM   #1
jde8789
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amazing service

just came off the Fantasy. this was our 3rd Disney Cruise (2x on the Magic). each has been great and we have enjoyed the Disney cast members. this time our dining room servers were off the chart. Mihailo from Serbia and Claire from England were the best Disney personnel we have met in our 3 trips. they "got" the Disney Difference and were a pleasure to meet and get to know. it's people like Mihailo and Claire that deliver the Disney experience and will keep us coming back. we booked a trip on the Wonder for next year and will bring our adult kids again. can't wait
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Old 05-18-2013, 09:42 PM   #2
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Welcome back! We got off the Fantasy the day you got on. I'm so happy you had a great serving team - I feel like that can take your cruise experience from great to outstanding. Unfortunately, we didn't get so lucky... in fact, our assistant server went on a rant at breakfast the morning we got off She definitely lacked the Disney spirit.
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Old 05-18-2013, 09:48 PM   #3
Four Swampers
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Mihailo was our first ever DCL server. The rest have been great, but not as great as Mihailo.
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Old 05-19-2013, 06:28 AM   #4
dpswift
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It seems Disney only has 2 kinds of servers wonderful and poor. DH and I need to figure what to do to get a good one for our next cruise because our Disney servers have been mediocre at best. We have fond memories of our servers on both Royal Caribbean and Carnival and they all got extra tips.
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Old 05-19-2013, 08:54 AM   #5
luvavacation
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OP, was your server Mihailo very tall? Did you happen to get his last name?

I ask because 5 years ago, I took my parents on a Disney Cruise on the Wonder, and a Mihailo was our assistant server. It was his first contract, and he was learning, but he seemed to have that "Disney difference" in spite of his lack of experience. He even joked with my Dad (passed a few weeks after the cruise, but a die-hard proud Hungarian man to that day) about the animosity between Serbs and Huns. My Dad thought he was the best non-Hungarian he had ever met!

If this is the same Mihailo we had, I would love to request him for my family's upcoming cruise, or at least stalk him and thank him for providing great memories of my Dad's last healthy days with his family. Some people just stick with you in your thoughts, ya know!
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Old 05-19-2013, 09:27 AM   #6
jde8789
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Mihailo Pavlovic. He has been w dcl for 6 or 7 years. In the last year he married a Serbian lady who works at the future cruise desk on the fantasy. He is wanting to open a restaurant in Canada as he studied to be a chef. It was a pleasure getting to know him
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Old 05-19-2013, 09:34 AM   #7
TwinPrincessMermaids
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Quote:
Originally Posted by jde8789
just came off the Fantasy. this was our 3rd Disney Cruise (2x on the Magic). each has been great and we have enjoyed the Disney cast members. this time our dining room servers were off the chart. Mihailo from Serbia and Claire from England were the best Disney personnel we have met in our 3 trips. they "got" the Disney Difference and were a pleasure to meet and get to know. it's people like Mihailo and Claire that deliver the Disney experience and will keep us coming back. we booked a trip on the Wonder for next year and will bring our adult kids again. can't wait
Is he Serbian or Hungarian? We had a Mihay on Dream from Hungary back in April. He played puzzles with the crayons every night. He prided himself on exceptional service even above what we asked him. He made every dinner exceptional and our head Waiter Simone from italy actually served us and very well. He worked for years at Italy in Epcot.

Hope you all get as good a service as we did!
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Old 05-19-2013, 09:35 AM   #8
canyoncam
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We had Mihailo the week before. We thought he was rather severe to begin with but he did do an excellent job. I think that week may have been a little stressful for him since Claire happened to be sick for a few days and he had to have a replacement assistant who was Sanatha. We liked all three of our severs!
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Old 05-19-2013, 12:20 PM   #9
jde8789
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He is Serbian. He did have some crayon tricks as well as a couple of brain teasers. He and Claire work well together and were very fun to be around
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