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Old 05-13-2013, 03:31 PM   #1
Join Date: Jun 2011
Posts: 171

Disney's records were wrong re: our last trip???

This is probably not a big deal at all but I just called to make a reservation for June 2014. They showed in their records that our last visit was February 2011. We weren't there in February 2011. We were just there in October 2012. Our trip before that was in October 2008. Weird, huh?

We NEVER get any kind of discounts or anything emailed to us from Disney and I just wonder if something is weird with our info and that is why.
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Old 05-13-2013, 03:35 PM   #2
The Queen of the Castle!
Claire&TheBoys's Avatar
Join Date: Feb 2007
Location: Sunny Florida
Posts: 5,809

I think when they upgraded (well, changed, anyway) their system last year, all kinds of things went screwy. When I called to make reservations for the girls' weekend I did this past February, they had my last visit wrong, too. I called last October, I believe, and we'd been there just the previous month and they had no record of it. I think they had my old address, too, even though I'd updated it when we moved and had booked at least 3 reservations since then. I just figure they have a lot of data and wires got crossed somewhere.

Oh, and we never get any discounts either.
Claire Married 17 years to With (12) and (8)

Coming up: Long weekend at CSR for Veterans' Day

"You see, it's just like I told you. Wishes can come true, if you believe in them with all your heart. And the best part is, you'll never run out of wishes. They're shining deep down inside you... because that, my friends, is where the magic lives."

More than 25 trips to Disney World since age 4, including:
Jan 2014: OKW - Feb 2013 (DPHM): CSR - Sept 2012: Pop - Nov 2011: Pop - May 2011: CSR - Jan 2011: All-Star Sports - May 2010: Pop Century - Nov 2009: Wilderness Lodge - May 2009: Shades of Green -
Aug/Sept 2008: CSR - Jan 2008: POFQ - Sept 2007: CSR - Sept 2004: FWCabins - Sept 2003: CSR - Jan 1997: Honeymoon at Westgate - Plus many trips as a child at FW!
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