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Old 04-28-2013, 10:18 AM   #16
cindyfan
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Where are you seeing this?
I am trying to look at my ADRs and the only thing it says is..
Quote:
Your card will only be charged in the event that your party does not show up for the reservation.
I can't see anywhere that it says either 24 or 48??

Is there another problem with the site again? I'm looking under My Disney Experience.
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Old 04-30-2013, 02:30 PM   #17
bumbershoot
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Quote:
Originally Posted by crazy4wdw View Post
However, the e-mail confirmations that I recevied for the same reservations have the 24 hour cancellation policy listed.
Where in your email confirmations does it give that info? All of my email confirmations simply have a link to go to the website, and that is where I now see the 48 hour info.

Which is in direct opposition to the terms and conditions I clicked to agree to just before booking.


Quote:
Originally Posted by cindyfan View Post
Where are you seeing this?
I am trying to look at my ADRs and the only thing it says is..

I can't see anywhere that it says either 24 or 48??

Is there another problem with the site again? I'm looking under My Disney Experience.
When you are making the reservation, in the terms and conditions box that you have to agree to (by clicking in the box just underneath it), it lists 1 day/$10 cancellation fee.

When you click through your reservation email or reservation, that's where the 48 hour info can be seen.
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Old 04-30-2013, 06:40 PM   #18
crazy4wdw
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Quote:
Originally Posted by bumbershoot View Post
Where in your email confirmations does it give that info? All of my email confirmations simply have a link to go to the website, and that is where I now see the 48 hour info.
I received an e-mail from Disney for each ADR I made. My e-mail confirmations do not have an imbeded link, each one includes the details of the actual ADR - reservation #, restuarant name, time, etc. Each confirmation says "There is a one-day cancellation policy and a $10 per-person fee will be charged if you cancel within one day of the reservation or are a "no show" for the reservation."

However when I view the same reservations on "my disney experience", the reservation says ""For dining reservations guaranteed by a credit card, Guests who cancel within 48 hours of their reservation time or fail to show will be charged a $10 per person fee for each Guest on the reservation".
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Last edited by crazy4wdw; 04-30-2013 at 06:49 PM.
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