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Old 04-22-2013, 03:10 PM   #31
mikedoyleblogger
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I've only flown AirTran once and didn't have a problem with it (though much prefer Southwest.) But in terms of not liking the fares, as other have said in other SWA threads, definitely keep checking. Seven days ago we booked Chicago to MCO on Southwest, and it was pretty steep. Much steeper than the prices we had seen on Southwest's website only a few days prior. On Friday we checked again and the prices had dropped significantly, so we rebooked ourselves (on the exact same flights going and returning) and ended up saving $81 a ticket.

SWA lets you change your itinerary without any penalty. The only caveat is you can't have your savings refunded if you originally booked at the lowest (unrefundable) fare category. In that case, the money stays tied to your original reservation number and name, and you have up to a year to use it. That's fine if you plan on additional travel via Southwest. For us, the savings on our WDW itinerary will make our next DLR itinerary via Southwest cheaper. Your air miles may vary
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Old 04-22-2013, 06:25 PM   #32
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When we lived in Alabama, we only flew Southwest since it was so much cheaper, but since moving to Atlanta, we have flown Airtran to the Caribbean a few times and will be using it to Orlando next month. The one thing I didn't like about Southwest is not having assigned seat numbers--and with Airtran we have that. I hope when they finally merge, they keep the seat assignments that Airtran has. I would pay extra for that.



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Old 04-22-2013, 07:26 PM   #33
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I'm flying from PHL or AC in August and I am dissapointed in both SW and Spirit! Last year I flew the same week for $140 round trip and now I am going to be lucky to get less than $250... with the early flight there and late flight back
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Old 04-22-2013, 07:47 PM   #34
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We usually fly SW, in January we flew Delta to MCO with a plan Chang both legs

I just booked JetBlue through Hotwire nonstop for a lower rate than Delta and SW.
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Old 04-23-2013, 09:35 AM   #35
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Originally Posted by brettb View Post
When did you check in? Did you check in online at 24-hours out?

If you meet the requirement for involuntary denied boarding, I would have thought you should have been compensated on the spot but I don't know much about IDB.

SWA says: "Customers will follow the existing boarding procedures for the carrier operating their flight (the Operating Carrier)."

AirTran says: "Can I change my seat assignment?
Passengers using the online flight check-in program will be able to select their seat assignment during the online check-in process. To change an existing seat assignment, from the itinerary page of the program, click on the link for currently assigned seat number to get to the seat map and select another seat."

This doesn't seem much different, functionally, from SWA except you pick your seats when you check-in rather than when you board the plane. Either way, you'll be picking seats from those left after people who paid extra (EBCI or for assigned seats) or those who checked in online before you did.

This biggest problem for us with this is the return flight. In the past, we've balanced the cost of EBCI against the inconvenience of taking time out to check in ourselves. $145 in baggage fees (to book the return through AirTran) is a lot more than $37.50 for EBCI (which isn't an option anyway).
I checked in right at the 24 hr mark. Since I booked through southwest, I had to check in with them at the 24 hr mark, but since the flight was operated by Airtran I wasn't given a boarding order. I was given a boarding pass, but it had a dash in the seat assignment spot. I also couldn't do airline checkin at my Disney resort (art of animation), so I had to drag my bags with me to the airport and wait on line to check them. I tried to get my seat assigned at this desk, but she said to go to the gate for seat assignment. When I got to the gate (1.5 hrs before my flight), I was told there wasn't a seat for me. I was given the denied boarding brochure and asked if I wanted a check or flights, I chose the check and signed a paper stating this. After waiting 15 minutes he came back and said they couldn't issue me a check siince I booked with points. He gave me a number to call to book the free flights. I knew this to be untrue since I had an issue in the beginning of March(with the same flight) and started a thread where more knowledgeable people chimed in about flyer rights and denied boarding procedures.

Here's the link to that thread if anyone is interested.
http://disboards.com/showthread.php?t=3073804

Quote:
Originally Posted by msjprincess View Post
I thought seats were assigned when you check in online at 24 hours.
I think the confusion here is that I booked through southwest, but the flight was operated by airtran, so neither procedure seems to be in effect.
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Old 04-23-2013, 09:44 AM   #36
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Quote:
Originally Posted by taymorel View Post
When we lived in Alabama, we only flew Southwest since it was so much cheaper, but since moving to Atlanta, we have flown Airtran to the Caribbean a few times and will be using it to Orlando next month. The one thing I didn't like about Southwest is not having assigned seat numbers--and with Airtran we have that. I hope when they finally merge, they keep the seat assignments that Airtran has. I would pay extra for that.
They have already said that they will be using the SW system. Everything is going to be the SW way so no business class, no bag fees, no change fees, no seat assignments, etc.
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Old 04-23-2013, 10:06 AM   #37
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Originally Posted by lurkernj View Post
I checked in right at the 24 hr mark. Since I booked through southwest, I had to check in with them at the 24 hr mark, but since the flight was operated by Airtran I wasn't given a boarding order. I was given a boarding pass, but it had a dash in the seat assignment spot. I also couldn't do airline checkin at my Disney resort (art of animation), so I had to drag my bags with me to the airport and wait on line to check them. I tried to get my seat assigned at this desk, but she said to go to the gate for seat assignment. When I got to the gate (1.5 hrs before my flight), I was told there wasn't a seat for me. I was given the denied boarding brochure and asked if I wanted a check or flights, I chose the check and signed a paper stating this. After waiting 15 minutes he came back and said they couldn't issue me a check siince I booked with points. He gave me a number to call to book the free flights. I knew this to be untrue since I had an issue in the beginning of March(with the same flight) and started a thread where more knowledgeable people chimed in about flyer rights and denied boarding procedures.

Here's the link to that thread if anyone is interested.
http://disboards.com/showthread.php?t=3073804



I think the confusion here is that I booked through southwest, but the flight was operated by airtran, so neither procedure seems to be in effect.

I actually copied that from SWAs website FAQ about Airtran flights. That's why I was questioning it.
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Old 04-23-2013, 01:18 PM   #38
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We were once very loyal fans of Southwest, too, but have started using other airlines. It is great the "bags fly free", but in some cases the addition of bags on other airlines comes out to be the same. And the perk of flying other airlines is that we could get a non-stop flight.

I think our biggest complaint about flying Southwest is that our family is three people. We fly WGA fares....by the time we get on with a later A boarding or even one of the first B boarding, we generally find that 1 person sits in the middle of a row to block it off for others for about the first 3/4 of the plane. We would gladly pay $10 a person to block off 3 seats together.
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Old 04-23-2013, 08:31 PM   #39
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Our vacation is the same time and we fly out of Philadelphia to Orlando too. We always leave early for Orlando and go to a hotel the night before and we are planning to get the 7:15 flight if it stays the same for November.
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Old 04-23-2013, 11:19 PM   #40
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Meh. I live in Wisconsin and we never have direct flights. It's really not getting your undies in a bundle over IMO.
Hmm...seems like people in the midwest have very limited choices as opposed to those traveling from northeast to southeast. If you live in an AREA that ALWAYS had to settle for whatever is available and YOU are OK with that, then good for you. But for those of us who live in more highly populated areas, we ALWAYS had NONSTOP flights available to us with Southwest and with desireable flight times. So considering you never had that option, no need to chime in. I mean really, what is the point?

In the end, I think we know how to put our BIG UNDIES on and deal with it. We just use another carrier. At least we have options. Unfortunately for you....well.....i digress.
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Old 04-24-2013, 06:28 AM   #41
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So considering you never had that option, no need to chime in. I mean really, what is the point?
Things change? Sometimes you have to adapt? Stating one's own experience on a public forum? I'm about the need to criticize someone whose experience is different from one's own?
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Old 04-24-2013, 07:47 AM   #42
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We're just back from April spring break vacation. In March I booked flights thru Airtran. BDL to BWI was Southwest and BWI to MCO was Airtran. I paid $10 per person to choose seat assignments for the AirTran flights. Could not purchase Southwest EB. There was no charge for bags. I checked in 24 hours on the dot for the flights to Orlando, got Southwest A60, B1, B2. Checked in 23.5 hours before the flight back to Hartford and got B22 B23 B25. We got the 2nd to last row with 3 seats available. We couldn't check luggage and get boarding passes at the resort, their system couldn't handle it. That was a little aggravating as the line line took a long time and then trying to check us in took a long time. But, booking thru Airtran saved us about $700!! over booking with Southwest, so it was well worth the savings even with some confusion, connecting flights and 4 1/2 hours to Orlando vs 3 hours.
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Old 04-24-2013, 11:48 AM   #43
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Quote:
Originally Posted by TamaraQT View Post
Hmm...seems like people in the midwest have very limited choices as opposed to those traveling from northeast to southeast. If you live in an AREA that ALWAYS had to settle for whatever is available and YOU are OK with that, then good for you. But for those of us who live in more highly populated areas, we ALWAYS had NONSTOP flights available to us with Southwest and with desireable flight times. So considering you never had that option, no need to chime in. I mean really, what is the point?

In the end, I think we know how to put our BIG UNDIES on and deal with it. We just use another carrier. At least we have options. Unfortunately for you....well.....i digress.
There are places in the Midwest with very good service to Orlando and there are places in the Northeast with very bad service to Orlando. It has nothing to do with the region of the country. It has simply to do with the importance of the nearest airport. I live in Chicago. We have excellent options. Someone living in the NYC (my hometown) suburbs in Suffolk County on Long Island and flying out of Islip might not be able to say the same thing.
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Old 04-24-2013, 11:52 AM   #44
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There are places in the Midwest with very good service to Orlando and there are places in the Northeast with very bad service to Orlando. It has nothing to do with the region of the country. It has simply to do with the importance of the nearest airport. I live in Chicago. We have excellent options. Someone living in the NYC suburbs in Suffolk County on Long Island and flying out of Islip might not be able to say the same thing.
Yes, as someone who usually flies out of ISP we don't have many options. But I still prefer SWA and their new crappy schedules over driving in to JFK or LGA.
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Old 04-24-2013, 11:53 AM   #45
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Originally Posted by msjprincess View Post
Yes, as someone who usually flies out of ISP we don't have many options. But I still prefer SWA and their new crappy schedules over driving in to JFK or LGA.
I hear that!
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