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Old 04-17-2013, 05:37 PM   #1
mamaCta
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OT - has anyone dealt with compassionate flights

through Air Canada or West Jet recently?
A friend's Gpa passed yesterday and they need to fly to Idaho. What is the procedure for asking for discounted rates and how hard is it to get?

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Old 04-17-2013, 06:12 PM   #2
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It depends on the airline....but when my Mom died I could not get any discount to get back to NS for my hubbyband kids.I was told that the regular rates were discounted enough....I hope she gets something from them.
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Old 04-17-2013, 11:58 PM   #3
tone.def
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I'm sorry to say, but those are long gone.
Couldn't get one when my Grandma died. No longer offered was told.
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Old 04-18-2013, 02:47 AM   #4
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WestJet has bereavement fares

My condolences to the family.

Sorry to disagree with other posters, but WestJet offers bereavement fares. (I am on my PlayBook so I don't know if the copy and paste worked for the link.) The number to call is 1-800-581-9499 (don't know if that is their regular reservation line or special number).

http://www.westjet.com/guest/en/trav...ur-fares.shtml

It does say to check if there is a sale fare already so I am guessing that the discount may not be significant.

(I am going to guess that AC has a matching program, but don't know for sure.)

However, regardless of discount, I think the closest city to fly into with WJ would be Calgary then long drive to Idaho? AC flies into Lethbridge so they might be a better choice by a couple of hours (if they offer a bereavement fare).

I hope this helps.

RR
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Old 04-25-2013, 07:33 AM   #5
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You have to pay for the fare up front and then produce a death certificate to get any refund that is applicable. We did this when DH's father died....it was not on AC or WJ though. We called several American carriers looking for a last minute seat for him and they all said that this was the process.
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Old 04-25-2013, 08:46 AM   #6
Mrs. M. Mouse
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Call the airline directly. When dh's dad passed away in NS we arranged through air canada to get him, his 2 brothers and sil's there for the funeral at a better rate, they didn't get flight time choices but they didn't care.

you never know what can be offered if you don't ask them directly. Sorry for your loss.
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