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Old 04-07-2013, 01:00 PM   #16
patty57
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I haven't used a TA in many years. I enjoy the planning and research of all our vacations, including WDW trips. It's so easy to do everything online...okay usually it is. Sometimes the WDW site isn't so easy to deal with.
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Old 04-07-2013, 01:03 PM   #17
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Originally Posted by Good Morning Dewdrop View Post
booked our first trip with a TA - never again. It was such a pain for me to have to call her when we wanted to make an ADR. I like doing it myself much better
I agree. I'll never use a TA again. We book flights direct with the airline, a car direct with the rental agency, and Disney direct with Disney. It's just easier. Also, our TA never mailed us our Mickey Mail which was so disappointing for our first vacation to WDW.
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Old 04-07-2013, 01:17 PM   #18
ibrokeitmommy
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I would not use a TA again. Ours did nothing I couldn't have done myself. I thought with it being our first trip she would have hints and extra info and nope. All I received were emails with links to disney, which some didn't even link right. I did all my wn ADRs, which I chose to, and on the emails it was even stated i might want to make my own. she did nothing out of the ordinary. All it did was create a middle man because our reservation is thru their company now instead of myself. She was very nice but I just don't feel like there was any help in using her.

I guess it depends on how much planning you want to do on your own. I'm sure not all agents are the same and companies differ. Maybe if I had used the company that disboards recommends I would have been happier? I don't know, I just know I don't see the need for one for myself. The planning is like a hobby and I would prefer to just do it myself next time.
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Old 04-07-2013, 01:23 PM   #19
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Did any of you who did both find that you saved/spent more money one way in comparison to the other?
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Old 04-07-2013, 01:31 PM   #20
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Nope. It was the same price as when I priced it myself. I think a dreams unlimited might get some special deals, but I'm not sure. The company I used did not.
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Old 04-07-2013, 01:32 PM   #21
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This is very timely discussion for me. I have a vacation booked with WDW already, that I booked myself. But I got curious the other day if a travel agent could find me a better deal. So, I filled out the form to get a quote from a popular travel agent that specializes in Disney Vacation. It was recommended on a popular Disney information site.

The first problem I encountered was how slow this process is. It took 24 hours just for someone to get back to me and say that they'd be working with me. It took another day or two to get the quote.

When the quote came back, it wasn't nearly as good of a deal as I had found for myself. I was sure they would at least match what I was paying.

I asked her if she had heard any rumours of upcoming deals for the time of our trip. She answered saying she would have no way of knowing this. Ummm...if I know that historically deals are offered at my time of travel, she should know that too. She's the so-called Disney expert, after all.

She also kept trying to change my travel dates even though I told her they weren't really flexible.

On the quote form, she asked for a range I was looking to pay. She wrote me back and told me it was impossible, even though I had a deal that was just that with Disney.

So...no. I wouldn't bother with the travel agent. My little experiment proves their uselessness.
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Old 04-07-2013, 01:33 PM   #22
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Originally Posted by JustAKid View Post
Did any of you who did both find that you saved/spent more money one way in comparison to the other?
Travel agents are forbidden from offering discounts beyond what is available through DW to the general public.
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Old 04-07-2013, 01:38 PM   #23
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Did any of you who did both find that you saved/spent more money one way in comparison to the other?
Nope. I actually emailed the TA two PIN codes I received directly from Disney and she had them applied. I could have done that myself. All she really saved me was the long distance telephone charge to call Disney.
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Old 04-07-2013, 01:39 PM   #24
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Our very first trip was through AAA. The TA was not exceptionally knowledgable and did nothing to add value. Ever since, we have handled everything ourselves. There is SO much that they don't know. People on these boards will suggest alternatives that a TA would never dream of mentioning (i.e. renting DVC points, etc.). I am much better at finding good deals and calling to have them applied to my reservation than is a travel agent with 50 clients trying to keep track of all of them.
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Old 04-07-2013, 02:00 PM   #25
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Old 04-07-2013, 02:07 PM   #26
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Quote:
Originally Posted by JustAKid View Post
Did any of you who did both find that you saved/spent more money one way in comparison to the other?
I've never had a TA save me any money. When I book trips myself, I get exactly what I want and find all the discounts available. Again, I really enjoy the process. If I didn't, maybe a TA would have more appeal for me.
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Old 04-07-2013, 02:14 PM   #27
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Originally Posted by World Showcaser View Post
I asked her if she had heard any rumours of upcoming deals for the time of our trip. She answered saying she would have no way of knowing this. Ummm...if I know that historically deals are offered at my time of travel, she should know that too. She's the so-called Disney expert, after all.
Since she is a business she may not be allowed to pass on rumors or speculate when or if discounts may be offered only what is being publicly offered.
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Old 04-07-2013, 02:20 PM   #28
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I have done both. If I use a TA I use an Authorized Disney Vacation Planning specialist. They will have this designation on their web site. And have had great success with the ones I've used.
I know they will be actively watching for promos, doing the Disney Math if there are more then one released, and getting us the best price possible. And to do anything all I have to do is send a e mail. No waiting on hold for long time with Disney when discounts are released, or to add something to my res.
I find my TAs very knowledgable and helpful.

I do book my ADRs myself, and my flights.

Often I book Disney myself. Just depends on what's going on, and if I have the time.
Since I have a room only booked, I can also send TA an e mail to make a payment for me. Quicker then having to get on the phone and pay long distance for calling Disney and who knows the wait time. Sometimes it's good, sometimes it's 30 min or more.
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Old 04-07-2013, 02:21 PM   #29
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We used a TA for our 1st 2 trips. The first trip we spent a lot of money on and knew nothing of specials. The TA gave us a ton of misinformation. I tried another TA on our 2nd trip and her apply a pincode I received. While there was no misinformation, there was really nothing extra she did that I couldn't do.

So I have booked every trip after that myself. I have learned so much from the DIS that I see no benefit in using a TA, even a Disney certified one.
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Old 04-07-2013, 02:26 PM   #30
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Quote:
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Since she is a business she may not be allowed to pass on rumors or speculate when or if discounts may be offered only what is being publicly offered.
But she could tell me that historically a deal has been offered at the end of August. And she could have also told me about the discount that was publicly offered that she didn't apply to my quote.
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