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Old 04-04-2013, 06:23 PM   #1
wehavesix
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What are the benefits of concierge?

Tell me what makes concierge worth the extra cost? I've never cruised at that level but I am curious about what is offered. DH and I are thinking about taking a cruise without our teens next year and I want to know if I should consider booking concierge level. So help a girl out and tell me why I should or should not book concierge.
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Old 04-04-2013, 07:09 PM   #2
sftnslky
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Question

I would actually like to know as well. Hey a girl can dream can't she
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Old 04-04-2013, 08:49 PM   #3
Namsupak
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Well the first thing is that "worth" is really subjective. It would be very difficult to get a straight numerical value for what concierge provides. I'll list some of the benefits that matter to us. Also keep in mind that concierge on the new ships vs the classic ships is different. I'll comment mainly on the new ships as that is where the greatest cost differentiation lies.
  • booking excursions at the 120 day mark
  • shoreside concierge to call for any questions or requests
  • priority on changes to dining assignments
  • priority tendering
  • priority on nursery appointments
  • priority on specialty dining
  • Priority boarding
  • Concierge Lounge
  • Private Sun-deck
  • Complimentary Drinks before dinner
  • Snacks in the lounge
  • Borrow dvds
  • Borrow iPads
  • The concierge team acts as your one stop for everything, no need to go to guest services for anything
  • 100 minutes of free internet package
  • Special meet and greet with a character
  • If you stay in a suite you have the option of ordering main dining room to your room and also hot breakfast.
  • On debarkation you have continental room service if you are in a suite.
  • Royal suites get an unlimited internet package and also have the option of ordering palo to the room.
  • Usually some sort of Disney lithograph
  • You get a few extra bath products
  • Nice robes and slippers
  • little "gifts" from the concierge especially if you have kids
  • Better mattress and pillows - also the option of exchanging pillows

It really just depends on the experience you are looking for. When you travel do you pick value or deluxe accommodations? If you like privacy then concierge is excellent as well because you have a sun deck and a lounge that are generally less busy than the rest of the ship. Do you plan on using the amenities such as 120day excursion booking, and ordering the full menu from your suite.

For example we are booked in a category T on the Fantasy at high season which is about 20k. A V for us would have been about 14k, and a category 4 was in the neighborhood of about 9k.

Is it worth twice or one and a half times the cost of a standard room to travel concierge? If you make a comparison from a lower room then the difference is even greater.

One thing for us is we like verandah rooms, we also like space, so the jump up to concierge isn't that much. We find that it is worth it. We have done V's as well and they are fine too as we spend more time in the lounge or on the sun deck. When we do travel in a T we love the space but we also like the ability to order hot breakfast, for us this is a big thing and it gives us a lot of value.

Not having to wait in the guest services line is also a big plus, just relax in the lounge and catch the concierge. It really is just hard to put a number on how much it is worth, especially since the concierge teams work so hard to make your cruise even more special than it already is.
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Old 04-04-2013, 09:05 PM   #4
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Old 04-04-2013, 10:06 PM   #5
wehavesix
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Quote:
Originally Posted by Namsupak View Post
Well the first thing is that "worth" is really subjective. It would be very difficult to get a straight numerical value for what concierge provides. I'll list some of the benefits that matter to us. Also keep in mind that concierge on the new ships vs the classic ships is different. I'll comment mainly on the new ships as that is where the greatest cost differentiation lies.

[*]booking excursions at the 120 day mark[*]shoreside concierge to call for any questions or requests[*]priority on changes to dining assignments[*]priority tendering[*]priority on nursery appointments[*]priority on specialty dining[*]Priority boarding[*]Concierge Lounge[*]Private Sun-deck[*]Complimentary Drinks before dinner[*]Snacks in the lounge[*]Borrow dvds[*]Borrow iPads[*]The concierge team acts as your one stop for everything, no need to go to guest services for anything[*]100 minutes of free internet package[*]Special meet and greet with a character[*]If you stay in a suite you have the option of ordering main dining room to your room and also hot breakfast.[*]On debarkation you have continental room service if you are in a suite.[*]Royal suites get an unlimited internet package and also have the option of ordering palo to the room.[*]Usually some sort of Disney lithograph[*]You get a few extra bath products[*]Nice robes and slippers[*]little "gifts" from the concierge especially if you have kids[*]Better mattress and pillows - also the option of exchanging pillows


It really just depends on the experience you are looking for. When you travel do you pick value or deluxe accommodations? If you like privacy then concierge is excellent as well because you have a sun deck and a lounge that are generally less busy than the rest of the ship. Do you plan on using the amenities such as 120day excursion booking, and ordering the full menu from your suite.

For example we are booked in a category T on the Fantasy at high season which is about 20k. A V for us would have been about 14k, and a category 4 was in the neighborhood of about 9k.

Is it worth twice or one and a half times the cost of a standard room to travel concierge? If you make a comparison from a lower room then the difference is even greater.

One thing for us is we like verandah rooms, we also like space, so the jump up to concierge isn't that much. We find that it is worth it. We have done V's as well and they are fine too as we spend more time in the lounge or on the sun deck. When we do travel in a T we love the space but we also like the ability to order hot breakfast, for us this is a big thing and it gives us a lot of value.

Not having to wait in the guest services line is also a big plus, just relax in the lounge and catch the concierge. It really is just hard to put a number on how much it is worth, especially since the concierge teams work so hard to make your cruise even more special than it already is.
Thank you! This is what I wanted to know. A laundry list of amenities and services. For the cruise we are looking at, the price difference between a veranda stateroom and a cat v is about $1600. I guess it's up to us to decide if we want to make that splurge. We own DVC so always stay at those resorts. Never stayed at a value or moderate.
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Old 04-04-2013, 11:57 PM   #6
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It's worth noting that with a category V the room isn't much different *in size* than the next lower verandah category. It's different in appearance (I think it's much prettier) because it has glossy wood, a more plush looking sofa, etc, but the size is pretty much the same. (though there MIGHT be a bit more, or at least different, storage)
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Old 04-05-2013, 10:22 AM   #7
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Quote:
Originally Posted by Namsupak View Post
I'll list some of the benefits that matter to us. Also keep in mind that concierge on the new ships vs the classic ships is different. I'll comment mainly on the new ships as that is where the greatest cost differentiation lies
.
Thank you so much a list was exactly what I was looking for. I have a question... Are there any Cat V cabins with a reg Verdanah cabins next door or inside cabin directly across the hall? The reason being we are a family of 6 and require two cabins but would not want to pay for both of them to be concierge level. Does that make sense
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Old 04-05-2013, 10:29 AM   #8
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Quote:
Originally Posted by sftnslky View Post

Thank you so much a list was exactly what I was looking for. I have a question... Are there any Cat V cabins with a reg Verdanah cabins next door or inside cabin directly across the hall? The reason being we are a family of 6 and require two cabins but would not want to pay for both of them to be concierge level. Does that make sense
No. On the new ships the concierge rooms are sequestered away from the rest of the ship, in order to prevent the exact kind of booking arrangement you are describing. If you want concierge, you have to pay for it for your entire party.

On the classics, concierge rooms are mixed in with non-concierge rooms because they do not have concierge-only locations like the lounge and sun deck.
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Old 04-05-2013, 10:36 AM   #9
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Quote:
Originally Posted by sftnslky View Post

Thank you so much a list was exactly what I was looking for. I have a question... Are there any Cat V cabins with a reg Verdanah cabins next door or inside cabin directly across the hall? The reason being we are a family of 6 and require two cabins but would not want to pay for both of them to be concierge level. Does that make sense
If you booked half your family in non-concierge, they wouldn't be able to use the lounge and other amenities.
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Old 04-05-2013, 04:22 PM   #10
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This post pretty much covered it completely. I'm bolding the things I personally found INCREDIBLY "worth it". It should be noted as well that to be concierge on the Magic or Wonder (we were on the Wonder), it had to be a 1 or 2 bedroom or the Walt or Roy suite. At least it had to be. Not sure about now. So the SPACE was one of our biggest reasons for booking, We had a 1BR and since I spent almost our entire 4 night cruise in it (with my youngest son), I LOVED LOVE LOVE the space. I'm claustrophobic, so have the space and the veranda was my saving grace. I would have liked to have "our own" lounge (only on the new ships) but we did have the private boarding "party" which I needed because I was an emotional wreck.

I'll also add that a lot of what you can get now wasn't available for us in 2009.
I also asked for a set of all the luggage tags they offer throughout the ship so I could scrapbook. I got a few of each character!


Quote:
Originally Posted by Namsupak View Post
  • booking excursions at the 120 day mark
  • shoreside concierge to call for any questions or requests
  • priority on changes to dining assignments
  • priority tendering
  • priority on nursery appointments
  • priority on specialty dining
  • Priority boarding
  • Concierge Lounge
  • Private Sun-deck
  • Complimentary Drinks before dinner
  • Snacks in the lounge
  • Borrow dvds
  • Borrow iPads
  • The concierge team acts as your one stop for everything, no need to go to guest services for anything
  • 100 minutes of free internet package
  • Special meet and greet with a character
  • If you stay in a suite you have the option of ordering main dining room to your room and also hot breakfast.
  • On debarkation you have continental room service if you are in a suite.
  • Royal suites get an unlimited internet package and also have the option of ordering palo to the room.
  • Usually some sort of Disney lithograph
  • You get a few extra bath products
  • Nice robes and slippers
  • little "gifts" from the concierge especially if you have kids
  • Better mattress and pillows - also the option of exchanging pillows

That said, would I book concierge if I could't have the 1 bedroom or larger? If my room was only pretty much the size of the average cabins? Nope, I wouldn't. And we are concierge/club level LOVERS! Living within our means stinks!
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Last edited by ppony; 04-05-2013 at 04:27 PM.
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