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Old 03-31-2013, 10:46 AM   #1
cceandme
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How do I get money back?

Originally we were going to do deluxe dining. but after a second look decided to pay oop for a few meals and go with regular dining.
Because my package wasn't completely paid off, switching to regular dining will both pay off my vacation and give me over $200 credit.

My question is, will they put money back on my card or can I request they keep it on my account so I can use it on vacation using my KTTW card? (which is what I'd rather do)
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Old 03-31-2013, 10:51 AM   #2
bigbabyblues
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They should refund it however it was paid. If it was charged on a cc, they will refund the cc. If it was paid for by gift card, they will refund thr gift card.
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Old 03-31-2013, 10:52 AM   #3
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Quote:
Originally Posted by cceandme View Post
Originally we were going to do deluxe dining. but after a second look decided to pay oop for a few meals and go with regular dining.
Because my package wasn't completely paid off, switching to regular dining will both pay off my vacation and give me over $200 credit.

My question is, will they put money back on my card or can I request they keep it on my account so I can use it on vacation using my KTTW card? (which is what I'd rather do)
They will refund the difference to your cc (or gift card if that was used).
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Old 03-31-2013, 10:53 AM   #4
mmouse50
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they will refund the money to the card that it was purchased with -

If you want to then that refund and go to Kroger or Walgreens and get the equivalent in a Disney gift card - you can use it to pay down your room charges or use at the restaurants. (it just may be a little harder to keep track of the money on the card that way though)
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Old 03-31-2013, 10:56 AM   #5
Lindymagoo
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If you are more than 45 day days from your arrival date, then I believe you can change it without any penalty, and they will put it back on the method used for payment.

I used Disney Gift Cards for my final payment, and I was told to keep the gift cards in the event a refund had to made, it had to go back on the gift cards.

Since I am a NEWB, I am not 100% positive on this, though.
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Old 03-31-2013, 10:57 AM   #6
cceandme
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another issue I have is I switched banks and closed my account that was connected to the debit card I paid with. (sorry just thought about that)
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Old 03-31-2013, 10:59 AM   #7
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Quote:
Originally Posted by mmouse50 View Post
they will refund the money to the card that it was purchased with -

If you want to then that refund and go to Kroger or Walgreens and get the equivalent in a Disney gift card - you can use it to pay down your room charges or use at the restaurants. (it just may be a little harder to keep track of the money on the card that way though)
If you have a smart phone, there is an app called Disney Gift Card, that tracks your balances on the gift cards. When I made final payment, I used a Gift Card, that still had a balance on it, and the CM I was on the phone with, did not know such an app existed. She thought it was pretty cool! I was able to tell her the balance!
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Old 03-31-2013, 11:00 AM   #8
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Quote:
Originally Posted by cceandme View Post
another issue I have is I switched banks and closed my account that was connected to the debit card I paid with. (sorry just thought about that)
Then I am totally stumped! Any seasoned DISers want to take this one?
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Old 03-31-2013, 11:16 AM   #9
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Quote:
Originally Posted by cceandme View Post
another issue I have is I switched banks and closed my account that was connected to the debit card I paid with. (sorry just thought about that)
It will still go back to the original method of payment. You will have to contact the bank, and they'll just issue you a check.
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