Disney Information Station Logo

Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Theme Parks Attractions and Strategies
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS Updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read


Reply
 
Thread Tools Rate Thread Display Modes
Old 03-06-2013, 12:45 PM   #1
JR864
Earning My Ears
 
Join Date: Mar 2013
Posts: 4

A glimpse of an RFID magic-banded future

Been lurking for a while, especially in the last couple months; however, this is my first post.

Just returned from a too-short trip to WDW. I have an Annual Pass, and stayed at Caribbean Beach with the dining plan added.

I was on my own for the first day (Friday), so I headed over early to Old Port Royale for breakfast around 7:15. The place was fairly deserted (though not for long) and only 2 registers were open.

This was my first use of the KTTW RFID card to make a point-of-sale transaction (specifically to use my first counter service meal). After the young lady rang me up, I tapped the Mickey pad --- didn't light up. She touched a couple keys and asked me to try again -- I did -- didn't light up.

By this time, I had a couple people behind me in line. Now, I'm holding my key well away from the touchpad and it lights up on its own. She tells me to enter my PIN, but it won't enter (the little keypad screen still said "Welcome" or something to that effect).

People in line behind me now shrug and sigh and move to the other line.

The cashier is embarassed at this point. I look at her screen and see that the system is now rebooting. She apologizes profusely, calls over two separate managers, and I go stand in the now ever-growing line for the other register. I wasn't irritated in the least -- stuff happens after all with point of sale registers even using debit/credit cards.

I was surprised to see how she was grilled by the managers -- "what keys did you touch?" "why is this screen showing?" -- I thought they were unnecessarily rough on her (especially since they were 3 feet away from the line to the other register).

Her system comes back up and she motions to me to come back. I laugh and say, "should I risk it?". She apologizes again, and I tell her not to sweat it. Still no response from the touchpad, so she takes my KTTW card and swipes it, and I'm on my way (after verifying that I in fact didn't accidentally use three counter service meals).

A minor inconvenience, but think about the implications here. In the amazing Tomorrowland magic-band future that Disney is envisioning, I would not have a KTTW card -- just a groovy wristband emblazoned with the requisite amount of flair.

So now replay this scenario -- when the Mickey keypad goes on the blink (or in this case, off the blink) -- how do I prove that I'm on the dining plan? And how do I complete the transaction without shelling out cash or a credit card since there's no magstrip to scan from my nonresponsive (but pretty!) band. And what does this do to the poor schlubs in line behind me while multiple managers attempt to fix the issue (and grill the cashier CM) before shuttling me off to a different register.

Now replay this scenario once FP+ comes into play and you're in line for Peter Pan. Imagine what that does to the wait (both FP and standby) when the Mickey posts stop responding!

Aside from the many valid concerns raised in earlier posts, I think the lack of a viable, readily available backup to the magicbands will prove to be the most distressing, and could prove to be their undoing. When a point of sale keypad goes down at Target, the cashier can always swipe your credit card themselves, or if that fails, just key in the card number. Neither of those backup steps is available once you put all your eggs in the magicband basket. And remember -- [insert Paul Frees here] -- there's no turning back now....

So, when the RFID readers go down (and they will -- that's natural), what does that do to the unlucky souls who dutifully made their FP+ reservations months in advance? And what does it do to the line while everything grinds to a halt while one CM after another tries the required next steps before contacting tech support?

I have seen the future -- and it looks surly!

Joe
JR864 is offline   Reply With Quote
Old 03-06-2013, 12:51 PM   #2
parkhopping
DIS Veteran

 
parkhopping's Avatar
 
Join Date: Oct 2012
Location: 1 hour away from the magic :)
Posts: 1,440

I wish I could be optimistic, but given Disney's track record so far with new technology (website, app, etc.), I'm afraid your prognosis is correct. I'm reminded of my Dad's reaction to getting a new truck with power windows - he sighed heavily and said, "Just something else to break..."
__________________


MK '99 ~ WDW vacation '01 (ASMu) ~ DL/DCA '03 ~ Now a FL resident seasonal passholder!
Everything you ever wanted to know about Be Our Guest
parkhopping is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 03-06-2013, 12:54 PM   #3
dsneprincess
DIS Veteran
 
dsneprincess's Avatar
 
Join Date: Feb 2009
Location: Not in Orlando:(
Posts: 1,154

You are not alone. We had a few issues with the RDIF cards not reading on the touchpad during our stay as well. It was pretty random as to when you had to swipe card vs tap card. Sometimes one worked & other didn't. Sometimes tap needed pin & sometimes it didn't. I would NOT want to be anywhere near WDW when this first goes live; it is not going to be pretty. However, I am not a fan of MagicBand, nor do I want to decide what I want to ride or eat 180 minutes in advance. JMO
dsneprincess is offline   Reply With Quote
Old 03-06-2013, 12:57 PM   #4
ghtx
DIS Veteran
 
ghtx's Avatar
 
Join Date: May 2012
Location: Atlanta, Georgia, USA
Posts: 4,984

All new technologies have glitches.

All of the arguments that OP made about MagicBands could have also applied to original FP when it was first introduced, or to KTTW cards. Those systems seem to work pretty fine.

All technologies occasionally don't work. Every so often I swipe my credit card and it can't be read. Cars have been around for more than 100 years, and still people's cars occasionally break down.

It's overly pessimistic to conclude, from one bad incident (which occurred during a trial period for a new technology, when kinks are to be expected), that the new technology is doomed to failure.
__________________
-----
BLT June 2015; BLT Jan 2014; BLT Oct 2012; SSR Feb 2010; BWV May 2008; SSR June 2005; Earlier: OKWx3, Treehouse Villas (old version), CR, Poly, GF
ghtx is offline   Reply With Quote
Old 03-06-2013, 01:05 PM   #5
DizDaD7
DIS Veteran
 
DizDaD7's Avatar
 
Join Date: Jan 2009
Location: Northern ,New Jersey
Posts: 2,044

Quote:
Originally Posted by JR864 View Post
Been lurking for a while, especially in the last couple months; however, this is my first post.

Just returned from a too-short trip to WDW. I have an Annual Pass, and stayed at Caribbean Beach with the dining plan added.

I was on my own for the first day (Friday), so I headed over early to Old Port Royale for breakfast around 7:15. The place was fairly deserted (though not for long) and only 2 registers were open.

This was my first use of the KTTW RFID card to make a point-of-sale transaction (specifically to use my first counter service meal). After the young lady rang me up, I tapped the Mickey pad --- didn't light up. She touched a couple keys and asked me to try again -- I did -- didn't light up.

By this time, I had a couple people behind me in line. Now, I'm holding my key well away from the touchpad and it lights up on its own. She tells me to enter my PIN, but it won't enter (the little keypad screen still said "Welcome" or something to that effect).

People in line behind me now shrug and sigh and move to the other line.

The cashier is embarassed at this point. I look at her screen and see that the system is now rebooting. She apologizes profusely, calls over two separate managers, and I go stand in the now ever-growing line for the other register. I wasn't irritated in the least -- stuff happens after all with point of sale registers even using debit/credit cards.

I was surprised to see how she was grilled by the managers -- "what keys did you touch?" "why is this screen showing?" -- I thought they were unnecessarily rough on her (especially since they were 3 feet away from the line to the other register).

Her system comes back up and she motions to me to come back. I laugh and say, "should I risk it?". She apologizes again, and I tell her not to sweat it. Still no response from the touchpad, so she takes my KTTW card and swipes it, and I'm on my way (after verifying that I in fact didn't accidentally use three counter service meals).

A minor inconvenience, but think about the implications here. In the amazing Tomorrowland magic-band future that Disney is envisioning, I would not have a KTTW card -- just a groovy wristband emblazoned with the requisite amount of flair.

So now replay this scenario -- when the Mickey keypad goes on the blink (or in this case, off the blink) -- how do I prove that I'm on the dining plan? And how do I complete the transaction without shelling out cash or a credit card since there's no magstrip to scan from my nonresponsive (but pretty!) band. And what does this do to the poor schlubs in line behind me while multiple managers attempt to fix the issue (and grill the cashier CM) before shuttling me off to a different register.

Now replay this scenario once FP+ comes into play and you're in line for Peter Pan. Imagine what that does to the wait (both FP and standby) when the Mickey posts stop responding!

Aside from the many valid concerns raised in earlier posts, I think the lack of a viable, readily available backup to the magicbands will prove to be the most distressing, and could prove to be their undoing. When a point of sale keypad goes down at Target, the cashier can always swipe your credit card themselves, or if that fails, just key in the card number. Neither of those backup steps is available once you put all your eggs in the magicband basket. And remember -- [insert Paul Frees here] -- there's no turning back now....

So, when the RFID readers go down (and they will -- that's natural), what does that do to the unlucky souls who dutifully made their FP+ reservations months in advance? And what does it do to the line while everything grinds to a halt while one CM after another tries the required next steps before contacting tech support?

I have seen the future -- and it looks surly!

Joe

1st offto the disboards.

2ndly. I think your point is spot on.....I'm hoping that it was just a bad day.....I know that's probably not the case, but let's for arguments sake, hope they have plan b, c, & d in place.
__________________

1997- Buenavista Hotel/Spa--HoneyMoon--WDW 25thB-day
2000- Allstar Music---Milennium Year!!
2003- Allstar Movies
2006- Off Site/ House
2007- PoP Century
2008- PoP Century
2010- Coronado Springs--->Oct.29-Nov7.
2011- Port Orleans Riverside-->Nov3-Nov11
2012- Boardwalk Villas--->Aug. 21-Sep.1
2013- AKV JH--->Apr5-Apr13..2014- Grand Cal.Villas--->Feb.15-22
2014- AKV--->Nov.1-9
DizDaD7 is offline   Reply With Quote
Old 03-06-2013, 01:05 PM   #6
auntfrannie
DIS Veteran
 
auntfrannie's Avatar
 
Join Date: Aug 2001
Location: Pittsburgh PA
Posts: 1,388

Quote:
Originally Posted by ghtx View Post

All of the arguments that OP made about MagicBands could have also applied to original FP when it was first introduced, or to KTTW cards. Those systems seem to work pretty fine.

All technologies occasionally don't work. Every so often I swipe my credit card and it can't be read. Cars have been around for more than 100 years, and still people's cars occasionally break down.
So true! I was at the F&W festival last year and there were people waiting in long lines only to get to the front and when they tried to use their room card for the dining credits were told that the system wasn't working!
auntfrannie is offline   Reply With Quote
Old 03-06-2013, 01:05 PM   #7
newdeal
DIS Veteran
 
Join Date: Apr 2009
Posts: 1,038

they will get it worked out. Have you ever had to wait because the biometric scans didn't work or because the turnstiles wouldn't work? Well actually now that I think about it perhaps you have, and they scan your tickets bar code. Perhaps the magic bands will ahve bar codes just like the tickets. Although I find it very rare that this happens and mostly because the stripe has demagnetized
newdeal is offline   Reply With Quote
Old 03-06-2013, 01:28 PM   #8
ManyMinnie
DIS Veteran
 
ManyMinnie's Avatar
 
Join Date: Feb 2013
Posts: 739

Quote:
Originally Posted by JR864 View Post
Been lurking for a while, especially in the last couple months; however, this is my first post.

Just returned from a too-short trip to WDW. I have an Annual Pass, and stayed at Caribbean Beach with the dining plan added.

I was on my own for the first day (Friday), so I headed over early to Old Port Royale for breakfast around 7:15. The place was fairly deserted (though not for long) and only 2 registers were open.

This was my first use of the KTTW RFID card to make a point-of-sale transaction (specifically to use my first counter service meal). After the young lady rang me up, I tapped the Mickey pad --- didn't light up. She touched a couple keys and asked me to try again -- I did -- didn't light up.

By this time, I had a couple people behind me in line. Now, I'm holding my key well away from the touchpad and it lights up on its own. She tells me to enter my PIN, but it won't enter (the little keypad screen still said "Welcome" or something to that effect).

People in line behind me now shrug and sigh and move to the other line.

The cashier is embarassed at this point. I look at her screen and see that the system is now rebooting. She apologizes profusely, calls over two separate managers, and I go stand in the now ever-growing line for the other register. I wasn't irritated in the least -- stuff happens after all with point of sale registers even using debit/credit cards.

I was surprised to see how she was grilled by the managers -- "what keys did you touch?" "why is this screen showing?" -- I thought they were unnecessarily rough on her (especially since they were 3 feet away from the line to the other register).

Her system comes back up and she motions to me to come back. I laugh and say, "should I risk it?". She apologizes again, and I tell her not to sweat it. Still no response from the touchpad, so she takes my KTTW card and swipes it, and I'm on my way (after verifying that I in fact didn't accidentally use three counter service meals).

A minor inconvenience, but think about the implications here. In the amazing Tomorrowland magic-band future that Disney is envisioning, I would not have a KTTW card -- just a groovy wristband emblazoned with the requisite amount of flair.

So now replay this scenario -- when the Mickey keypad goes on the blink (or in this case, off the blink) -- how do I prove that I'm on the dining plan? And how do I complete the transaction without shelling out cash or a credit card since there's no magstrip to scan from my nonresponsive (but pretty!) band. And what does this do to the poor schlubs in line behind me while multiple managers attempt to fix the issue (and grill the cashier CM) before shuttling me off to a different register.

Now replay this scenario once FP+ comes into play and you're in line for Peter Pan. Imagine what that does to the wait (both FP and standby) when the Mickey posts stop responding!

Aside from the many valid concerns raised in earlier posts, I think the lack of a viable, readily available backup to the magicbands will prove to be the most distressing, and could prove to be their undoing. When a point of sale keypad goes down at Target, the cashier can always swipe your credit card themselves, or if that fails, just key in the card number. Neither of those backup steps is available once you put all your eggs in the magicband basket. And remember -- [insert Paul Frees here] -- there's no turning back now....

So, when the RFID readers go down (and they will -- that's natural), what does that do to the unlucky souls who dutifully made their FP+ reservations months in advance? And what does it do to the line while everything grinds to a halt while one CM after another tries the required next steps before contacting tech support?

I have seen the future -- and it looks surly!

Joe
Considering Disney's record with technology, you raise very valid points.
ManyMinnie is offline   Reply With Quote
Old 03-06-2013, 01:33 PM   #9
jenjordan
Earning My Ears
 
jenjordan's Avatar
 
Join Date: Dec 2012
Posts: 70

I agree. At least credit cards have a backup system in case the magnetic stripe fails, so I hope that the magic bands will have some kind of barcode that can be used in case of a technology breakdown.
__________________
Jen


DH Me DD1 (14) DD2 (11)
jenjordan is offline   Reply With Quote
Old 03-06-2013, 01:46 PM   #10
sweetpea29488
Mouseketeer
 
sweetpea29488's Avatar
 
Join Date: Jul 2006
Posts: 348

Quote:
Originally Posted by JR864 View Post
Been lurking for a while, especially in the last couple months; however, this is my first post.

Just returned from a too-short trip to WDW. I have an Annual Pass, and stayed at Caribbean Beach with the dining plan added.

I was on my own for the first day (Friday), so I headed over early to Old Port Royale for breakfast around 7:15. The place was fairly deserted (though not for long) and only 2 registers were open.

This was my first use of the KTTW RFID card to make a point-of-sale transaction (specifically to use my first counter service meal). After the young lady rang me up, I tapped the Mickey pad --- didn't light up. She touched a couple keys and asked me to try again -- I did -- didn't light up.

By this time, I had a couple people behind me in line. Now, I'm holding my key well away from the touchpad and it lights up on its own. She tells me to enter my PIN, but it won't enter (the little keypad screen still said "Welcome" or something to that effect).

People in line behind me now shrug and sigh and move to the other line.

The cashier is embarassed at this point. I look at her screen and see that the system is now rebooting. She apologizes profusely, calls over two separate managers, and I go stand in the now ever-growing line for the other register. I wasn't irritated in the least -- stuff happens after all with point of sale registers even using debit/credit cards.

I was surprised to see how she was grilled by the managers -- "what keys did you touch?" "why is this screen showing?" -- I thought they were unnecessarily rough on her (especially since they were 3 feet away from the line to the other register).

Her system comes back up and she motions to me to come back. I laugh and say, "should I risk it?". She apologizes again, and I tell her not to sweat it. Still no response from the touchpad, so she takes my KTTW card and swipes it, and I'm on my way (after verifying that I in fact didn't accidentally use three counter service meals).

A minor inconvenience, but think about the implications here. In the amazing Tomorrowland magic-band future that Disney is envisioning, I would not have a KTTW card -- just a groovy wristband emblazoned with the requisite amount of flair.

So now replay this scenario -- when the Mickey keypad goes on the blink (or in this case, off the blink) -- how do I prove that I'm on the dining plan? And how do I complete the transaction without shelling out cash or a credit card since there's no magstrip to scan from my nonresponsive (but pretty!) band. And what does this do to the poor schlubs in line behind me while multiple managers attempt to fix the issue (and grill the cashier CM) before shuttling me off to a different register.

Now replay this scenario once FP+ comes into play and you're in line for Peter Pan. Imagine what that does to the wait (both FP and standby) when the Mickey posts stop responding!

Aside from the many valid concerns raised in earlier posts, I think the lack of a viable, readily available backup to the magicbands will prove to be the most distressing, and could prove to be their undoing. When a point of sale keypad goes down at Target, the cashier can always swipe your credit card themselves, or if that fails, just key in the card number. Neither of those backup steps is available once you put all your eggs in the magicband basket. And remember -- [insert Paul Frees here] -- there's no turning back now....

So, when the RFID readers go down (and they will -- that's natural), what does that do to the unlucky souls who dutifully made their FP+ reservations months in advance? And what does it do to the line while everything grinds to a halt while one CM after another tries the required next steps before contacting tech support?

I have seen the future -- and it looks surly!

Joe
So you had to have a pin# even though you were using the dining plan and not charging? Just trying to figure this thing out. When we go I won't be putting a charge card on our account but we will have the CS dining plan. Will we need a pin# even though their won't be a credit card on the account?
__________________
Been There, Done That, Going Back
DH ME Our Furbaby, Coty DN
sweetpea29488 is offline   Reply With Quote
Old 03-06-2013, 01:53 PM   #11
mickeyluv'r
DIS Veteran
 
Join Date: Feb 2005
Posts: 7,796

Quote:
Originally Posted by JR864 View Post
Been lurking for a while, especially in the last couple months; however, this is my first post.

This was my first use of the KTTW RFID card to make a point-of-sale transaction (specifically to use my first counter service meal). After the young lady rang me up, I tapped the Mickey pad --- didn't light up. She touched a couple keys and asked me to try again -- I did -- didn't light up.


So now replay this scenario -- when the Mickey keypad goes on the blink (or in this case, off the blink) -- how do I prove that I'm on the dining plan? And how do I complete the transaction without shelling out cash or a credit card since there's no magstrip to scan from my nonresponsive (but pretty!) band. And what does this do to the poor schlubs in line behind me while multiple managers attempt to fix the issue (and grill the cashier CM) before shuttling me off to a different register.
Under the old system- I have experienced errors a good number of times.

More than once, we had a problme with DDP, and had to use my cc. Then I had to wait in line at the resort's concerige desk to get the charges reversed.That's how they resolve it when your dining plan does not show up. It acn be quite time consuming. I imagine the new system will be the same.

Also, once I was in Epcot- I''ve posted this story before. It was an EMH day, and it was almost dinner time. Many times I've sued my own lanyard/ID holder withotu problems. That trip I had bought a WDW version. It broke. My ID was gone.

the middle of Epcot/WS is the worst place to have this happen. None of the WS CM's really had much of an idea. I finally talked to a Manager who told me my options, and let me use a phone. In short- if you lose your ID you can goto Guest RElations, or you can go to the concerige desk at your resort.

Going back to the resort would have meant missing my whole dinner and most of emh..so my only realisitc option was to hoof over to the GR in the back exit of Epcot. For the most part, the CM's were all directing me to go to my hotel,and when I pressed GR at the front of the park. By that point though, I was partway around the WS.

the GR booth only had one person,and the wait to get my ticket/KTTW card replaced was long- but mostly because there was only one person- and she was not in any rush, shall we say. The restaurant was actually pretty nice- even though I was half an hour late. (Luckily this was before no show fees!)

So yes, I hear your concerns. On one trip- we tried to put two cc on noe room for charging. It totally messed up everythign, and took multiple visits to get fixed. It was pretty time consuming.

Often though, when Disney messes up on a thign like that- they have offered me some small compensation in addition to reolving the issue. I'd prefer not to have the problem, but they usually make some effort to conpensate your aggravation, which is more than I can say for many companies these days.
mickeyluv'r is offline   Reply With Quote
Old 03-06-2013, 01:56 PM   #12
larryz
Looking for the perfect vacation
 
larryz's Avatar
 
Join Date: Apr 2006
Location: 2FAR2MK
Posts: 7,225

Quote:
Originally Posted by JR864 View Post
I have seen the future -- and it looks surly!
Thanks for posting your experience.

I'm sensing that management is taking some heat over the less-than-stellar roll-out of the RFID-enabled system at WDW. Can any CM's comment on the extent of training they're receiving on how to cope with the changeover?

As for your concerns about proof of purchase, each band will have a unique ID number on it, which will doubtless be registered to your reservation account. They can probably pull up any information they might need from that.
__________________
The secret ingredient in Dr Pepper is prune juice.
larryz is offline   Reply With Quote
Old 03-06-2013, 01:58 PM   #13
GillianP1301
DIS Veteran
 
Join Date: Jun 2012
Location: Ontario, Canada
Posts: 840

The OP's point about needing a backup plan is going to be key to a successful roll out of this technology. And the backup should be part of the testing that is going on, which clearly it's not. If a scanner is down (which will happen, it's technology), they need to be able to react to that with minimal negative impact to their customers. I'm seeing no evidence of it and anything I have seen them attempt to roll out from an IT perspective in the last little while, doesn't show evidence of being well thought out either. Their website alone is really not appropriate or acceptable for a company of the magnitute of Disney.
__________________
_____________________________________________
Art of Animation Cars Suite - Aug 2015 - Mommy & DS7 are going back!
Art of Animation Nemo Suite - Aug 2014 - Mommy & DS6 trip
POP & Offsite - Aug 2013 - MB/FP+ test
Caribbean Beach Resort - Aug 2012 - First visit with DS4
Disneyland - 2003 - Solo business trip
WDW Offsite - 1997 - 5th Anniversary
WDW Offsite - 1992 - Honeymooon
WDW Offsite - 1986 - First WDW trip
GillianP1301 is offline   Reply With Quote
Old 03-06-2013, 02:03 PM   #14
CuteAsMinnie
DIS Veteran
 
CuteAsMinnie's Avatar
 
Join Date: Jun 2004
Location: Chicago
Posts: 1,725

Quote:
Originally Posted by JR864 View Post
Been lurking for a while, especially in the last couple months; however, this is my first post.

Just returned from a too-short trip to WDW. I have an Annual Pass, and stayed at Caribbean Beach with the dining plan added.

I was on my own for the first day (Friday), so I headed over early to Old Port Royale for breakfast around 7:15. The place was fairly deserted (though not for long) and only 2 registers were open.

This was my first use of the KTTW RFID card to make a point-of-sale transaction (specifically to use my first counter service meal). After the young lady rang me up, I tapped the Mickey pad --- didn't light up. She touched a couple keys and asked me to try again -- I did -- didn't light up.

By this time, I had a couple people behind me in line. Now, I'm holding my key well away from the touchpad and it lights up on its own. She tells me to enter my PIN, but it won't enter (the little keypad screen still said "Welcome" or something to that effect).

People in line behind me now shrug and sigh and move to the other line.

The cashier is embarassed at this point. I look at her screen and see that the system is now rebooting. She apologizes profusely, calls over two separate managers, and I go stand in the now ever-growing line for the other register. I wasn't irritated in the least -- stuff happens after all with point of sale registers even using debit/credit cards.

I was surprised to see how she was grilled by the managers -- "what keys did you touch?" "why is this screen showing?" -- I thought they were unnecessarily rough on her (especially since they were 3 feet away from the line to the other register).

Her system comes back up and she motions to me to come back. I laugh and say, "should I risk it?". She apologizes again, and I tell her not to sweat it. Still no response from the touchpad, so she takes my KTTW card and swipes it, and I'm on my way (after verifying that I in fact didn't accidentally use three counter service meals).

A minor inconvenience, but think about the implications here. In the amazing Tomorrowland magic-band future that Disney is envisioning, I would not have a KTTW card -- just a groovy wristband emblazoned with the requisite amount of flair.

So now replay this scenario -- when the Mickey keypad goes on the blink (or in this case, off the blink) -- how do I prove that I'm on the dining plan? And how do I complete the transaction without shelling out cash or a credit card since there's no magstrip to scan from my nonresponsive (but pretty!) band. And what does this do to the poor schlubs in line behind me while multiple managers attempt to fix the issue (and grill the cashier CM) before shuttling me off to a different register.

Now replay this scenario once FP+ comes into play and you're in line for Peter Pan. Imagine what that does to the wait (both FP and standby) when the Mickey posts stop responding!

Aside from the many valid concerns raised in earlier posts, I think the lack of a viable, readily available backup to the magicbands will prove to be the most distressing, and could prove to be their undoing. When a point of sale keypad goes down at Target, the cashier can always swipe your credit card themselves, or if that fails, just key in the card number. Neither of those backup steps is available once you put all your eggs in the magicband basket. And remember -- [insert Paul Frees here] -- there's no turning back now....

So, when the RFID readers go down (and they will -- that's natural), what does that do to the unlucky souls who dutifully made their FP+ reservations months in advance? And what does it do to the line while everything grinds to a halt while one CM after another tries the required next steps before contacting tech support?

I have seen the future -- and it looks surly!

Joe
Thank you for sharing! I think you're spot on!
__________________
CBR - 1989 (first trip)
CBR - 1995
Wilderness Lodge - 1998, 2001, 2005, 2007
Wilderness Lodge Old Faithful Club - 2010, 2013, 2015
We'll be home soon...

CuteAsMinnie is offline   Reply With Quote
Old 03-06-2013, 02:12 PM   #15
JR864
Earning My Ears
 
Join Date: Mar 2013
Posts: 4

Quote:
Originally Posted by sweetpea29488 View Post
So you had to have a pin# even though you were using the dining plan and not charging? Just trying to figure this thing out. When we go I won't be putting a charge card on our account but we will have the CS dining plan. Will we need a pin# even though their won't be a credit card on the account?
Yep, I had to enter the PIN for most times where I used the card for counter service or snack credits -- no requirement for table service though.

There was a credit card tied to the KTTW, but I never used the card for charging (it was my buddy's credit card).

Joe
JR864 is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 06:24 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.