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Old 03-03-2013, 02:15 AM   #16
kaytieeldr
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Quote:
Originally Posted by seashoreCM
If you already have a confirmed reservation then they do not have the right to switch you to a different flight while the original flight still exists and any necessary connections are still legal.
Sure they do. Your airline reservation ultimately only assures you of passage from point A to point B on the scheduled date (and even that could be impossible with weather or other emergency closures).
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Old 03-03-2013, 03:54 AM   #17
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Originally Posted by crashbb View Post
This isn't the normal involuntary "bump" situation - that happens at the time of the flight (at the gate). Also probably why they wouldn't make the offer to someone else (as the OP requested) - it was a specific issue with the OP's ticket.

Not saying that I wouldn't have been annoyed or asked for a supervisor, just saying it isn't really an IDB.

OP - is your friend on SW? If so, I'd try seeing if they'd let her move to a later flight (so closer to your arrival time).
Shes flying us air and unable to change without a fee.

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Originally Posted by seashoreCM View Post
If you already have a confirmed reservation then they do not have the right to switch you to a different flight while the original flight still exists and any necessary connections are still legal. Hopefully you printscreened * your original reservations.

Normally I consider a later flight home to be more desirable. If you would rather keep the $200. voucher then double check what your confirmation looks like now.

By the way how do you get the voucher and how do you prove that the voucher was offered? I would ask for something by email to confirm this and if that did not appear in a day or two, then call the airline back.

* Requires more than pressing the PrtScn button.
'
I have my printed reservation, but she made it clear there were no seats left.

Since it was the first day the AirTran flights were available on sw, I'm guessing they didn't include the previously booked AirTran passengers before filling it with sw passengers. Those AirTran passengers would already have seat assignments, therefore no place to sit for the new people. She said there were a lot of people they were contacting, so I'm not the only one, and this probably isn't the only flight.

She said I'd receive a voucher in the mail.
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Old 03-03-2013, 07:45 AM   #18
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Originally Posted by lurkernj View Post
I have my printed reservation, but she made it clear there were no seats left. .
Then they must ask for volunteers at the airport.

Airlines call people up for this purpose all the time and are known to call fliers up at 2 in the morning to (added later) try to get the fliers to sleepily agree to change their flights.
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Old 03-03-2013, 07:47 AM   #19
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Then they must ask for volunteers at the airport.

Airlines do this all the time and are known to call fliers up at 2 in the morning to get the fliers to sleepily agree to change their flights.
No, the do not have to wait to ask for volunteers at the airport - as you prove by your second statement. You are contradicting yourself.

What happened to the OP is very annoying, but not, in fact, against the Contract of Carriage.
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Old 03-03-2013, 08:51 AM   #20
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What happened to the OP is very annoying, but not, in fact, against the Contract of Carriage.
I beg to differ. But I don't want to turn this thread into a three (you, k...r, and g...k) against one (me 'sans' flame suit) cat fight.

To the OP: Now you can enjoy two more hours of park time at the expense of keeping your friend waiting, and (tell her in advance, like today) blame it on the airline.
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Old 03-03-2013, 08:51 AM   #21
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Why not look as see if that flight is still available. If so I would try switching back to that flight and see what happens.
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Old 03-03-2013, 09:48 AM   #22
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Quote:
Originally Posted by seashoreCM View Post
I beg to differ. But I don't want to turn this thread into a three (you, k...r, and g...k) against one (me 'sans' flame suit) cat fight.

To the OP: Now you can enjoy two more hours of park time at the expense of keeping your friend waiting, and (tell her in advance, like today) blame it on the airline.
It appears you haven't actually read Southwest's Contract of Carriage. Section 9.b.(2)(i) - Service Interruptions - covers denied boarding http://www.southwest.com/assets/pdfs...f-carriage.pdf. There's absolutely no reference to how far in advance the airline is allowed to notify passengers of oversold flights.

Really, it's simple common sense to inform passengers as far in advance as possible.
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Old 03-03-2013, 10:57 AM   #23
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I've never flown SWA and only a few times on AT. It looks like that airline is on my NEVER FLY list. This willy-nilly, maybe schedule is not acceptable. Doesn't sound much different, than rolling the dice with Priceline.

I've had flights change or disappear, but the airline worked to accommodate MY wants and needs....every time.
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Old 03-03-2013, 11:23 AM   #24
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I've never flown SWA and only a few times on AT. It looks like that airline is on my NEVER FLY list. This willy-nilly, maybe schedule is not acceptable. Doesn't sound much different, than rolling the dice with Priceline.

I've had flights change or disappear, but the airline worked to accommodate MY wants and needs....every time
.
But in this case there are absolutely no seats available on that flight. What else could they possibly do?

Flights are oversold on all airlines all of the time. Unfortunately though you usually don't find out until you get to the airport. Personally I would rather find out a month in advance instead of an hour before the flight.
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Old 03-03-2013, 11:42 AM   #25
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I beg to differ. But I don't want to turn this thread into a three (you, k...r, and g...k) against one (me 'sans' flame suit) cat fight.
You can "beg to differ" all you want, but since this in fact a factual issue (with the relevant fact quoted in a post), you'd be wrong. If this were a matter of opinion, that would be one thing - but it isn't.

Heck, you appear to "beg to differ" with yourself (since you contradicted yourself in the post I quoted).
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Old 03-03-2013, 11:53 AM   #26
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But in this case there are absolutely no seats available on that flight. What else could they possibly do?

Flights are oversold on all airlines all of the time. Unfortunately though you usually don't find out until you get to the airport. Personally I would rather find out a month in advance instead of an hour before the flight.
I average 4-6 RT a year **crosses fingers**....and it has never happened to me. I reserve my seats when I book my reservation. Maybe, that's the difference?
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Old 03-03-2013, 12:00 PM   #27
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I average 4-6 RT a year **crosses fingers**....and it has never happened to me. I reserve my seats when I book my reservation. Maybe, that's the difference?
No. Having assigned seats doesn't prevent you from being bumped.

What's the point of this thread? Airlines overbook, people get bumped. It happens every day; what's the big deal?
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Old 03-03-2013, 12:17 PM   #28
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Will us air have a later flight that arrive closest to your new time? If so maybe they can take a later flight deal. Just a thought.
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Old 03-03-2013, 12:31 PM   #29
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1.5 hours is not a terrible amount of time to wait. I wouldn't have a problem with it. Have you talked to your friend? I bet they won't mind. Have an awesome trip!

We received our credits from Southwest in mail in the amount of time they said. (not from a cancelled flight but he horrid way they handled it) (another story all together lol) Enjoy those credits!
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Old 03-03-2013, 12:35 PM   #30
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No. Having assigned seats doesn't prevent you from being bumped.

What's the point of this thread? Airlines overbook, people get bumped. It happens every day; what's the big deal?
The point of my post was to let others know that there are some glitches with the new booking system that includes AirTran flights.

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Will us air have a later flight that arrive closest to your new time? If so maybe they can take a later flight deal. Just a thought.
If BFF changes her flight, she'll have to pay a change fee.

We're both independent travelers so its not a huge deal, just sucks for her to have to wait. And I'm not excited about driving at 11:30 at night, but what are you gonna do. I was surprised they wouldn't move along to ask other travelers first before forcing me into changing, but I am glad they let me know this far in advance rather than at the airport.
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I Can't BELIEEEEVE I Did This!!!! An Oct 2014 Pre-trip report

All the makings of a Disaster, Sept 2012

Split stay: Yacht Club/Pop Oct 1-Oct 8 DH/me
Art of Animation - April 2013 BFF trip
Port Orleans Resort - Sept 23-30, 2012 (Group trip)
Port Orleans Resort - Dec 10-15, 2010 (BFF trip)
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