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Old 03-09-2013, 02:53 PM   #76
Mynamewastaken
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Correct me if I am wrong. I called Disney and since they did not handle my reservation they cannot modify it to add my two children on. I heard that we would have to contact Orbitz for that. I thought since I linked my ressie with the Disney site they would be able to do that for me. Someone tell me what to do......

I have two ressies right now. One for POR with 4 adults with 2 of them being children
And one other ressie with two adults hoping I can add my kids on after I get the 12 digit code. I am so confused. So do I keep the ressie with 4 or the one with two and hope they can add my kids on later.
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Old 03-09-2013, 05:25 PM   #77
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I called Disney about my reservation to get it added to the website and to add a celebration and they said that they can modify it shortly before you arrive. Orbitz currently owns the reservation. So I'd call again about a week before your trip and see if they can add the kids.
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Old 03-09-2013, 05:28 PM   #78
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You need a 12 digit code to make changes via Disney yourself. People are getting this by calling Orbitz. Not the 6 digit code you get as a hotel confirmation, or the big long code that Orbitz first gives you - you need a 12 digit code so be very specific.
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Old 03-09-2013, 06:03 PM   #79
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I did have the 12 digit code but they could not modify it in any way/ Has anyone done that successfully?
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Old 03-09-2013, 06:45 PM   #80
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Saving money is worth an extra call or two. I vacation 7 or 8 times a year in Disney between my DVC membership and filling in with great "deal trips". Please do not give up. Every dollar you save...spend it on something you would love to do in WDW.
Call Orbitz...have them add any children....at first they told us to add them upon check-in but I needed my kids added for Magical Express. The girl literally took the info from me and faxed it over to Disney.
Disney already has my children in my account for my family with the Disney Experience so upon explaining all the hoop la that I was going through...the supervisor I spoke to took care of everything else and gave me my Disney Ressie #. Prior, I spoke to several people and had to end the calls because they did not know how to handle my requests. Half the challenge of getting a "great deal" is someone guiding you....that is what the Dis Boards are for....I read everyday and although I don't post often...this was something since I was learning as I went...I wanted to share.
Never stop should you get a cast member who is "mistaken" and says...I can't do that....ask to speak with a supervisor if available. If someone else has told you it can be done....it is probably true.
Never stress. Disney wants your money and to make it a great experience for you. I feel guilty about booking outside of Disney but I save a boat load of money. We are going to spend it while we are there making it extra memorable.

Good Luck!
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Old 03-09-2013, 07:20 PM   #81
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Quote:
Originally Posted by bltman View Post
You can also log in to Orbitz and other travel booking sites through ebates and save a few more dollars that way.
will be nice bump in my 'big fat check'

I could've saved approx $130 for a 6 night stay @ a value early June, but upgraded to moderate, i'm thrilled

that said, i haven't cancelled my room only @ the value, just want to make sure that AP rates (or even FDP haha doubtful) won't pop up within next month or so.
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Old 03-09-2013, 07:20 PM   #82
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Quote:
Originally Posted by BenandMorgsMom View Post
Saving money is worth an extra call or two. I vacation 7 or 8 times a year in Disney between my DVC membership and filling in with great "deal trips". Please do not give up. Every dollar you save...spend it on something you would love to do in WDW.
Call Orbitz...have them add any children....at first they told us to add them upon check-in but I needed my kids added for Magical Express. The girl literally took the info from me and faxed it over to Disney.
Disney already has my children in my account for my family with the Disney Experience so upon explaining all the hoop la that I was going through...the supervisor I spoke to took care of everything else and gave me my Disney Ressie #. Prior, I spoke to several people and had to end the calls because they did not know how to handle my requests. Half the challenge of getting a "great deal" is someone guiding you....that is what the Dis Boards are for....I read everyday and although I don't post often...this was something since I was learning as I went...I wanted to share.
Never stop should you get a cast member who is "mistaken" and says...I can't do that....ask to speak with a supervisor if available. If someone else has told you it can be done....it is probably true.
Never stress. Disney wants your money and to make it a great experience for you. I feel guilty about booking outside of Disney but I save a boat load of money. We are going to spend it while we are there making it extra memorable.

Good Luck!

Adding them to the ressie with 2 adults are they going to change for the kids?
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Old 03-09-2013, 08:05 PM   #83
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So just to clarify... I can keep my ressie for two adults as is and then call back Orbitz (ask for a supervisor) and they will add my children onto the ressie free of charge? I just ask for a supervisor and explain that Disney doesn't charge for children and they told me to have them modify that since they do not own the reservation? I also need them to get me the 12 digit Disney conformation number?

I sat on the phone for over 45 minutes this time to ask them to do this for me and after 45m was told the dpt. that handles this type of stuff is closed until Monday. Talk about annoying. However, if this does pan out as indicated above I will have saved over 180.00


Please advise.... Thank you!!

I just need the correct wording for when I call them on Monday.
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Old 03-09-2013, 08:32 PM   #84
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Anyone know when the SPRING20 code expires? I saw somewhere that is expired 3/5, but when I was in pricing things tonight, it was still active. Need to crunch some numbers before I decide on resort, but I don't want to miss out!

Thanks!
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Old 03-09-2013, 09:36 PM   #85
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Did some more digging on the Orbitz site and the code is good until 3/31. With the code, some of the rates are better than the typical AP rates!
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Old 03-09-2013, 09:52 PM   #86
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Quote:
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With the code, some of the rates are better than the typical AP rates!
I was shocked to find the Orbitz rate was $100.00 cheaper than my Passholder rate-the Disney CM was also surprised when I cancelled my Disney reservation.

Something about a third-party vendor having a better rate than a Passholder can obtain just doesn't seem "right" to me.
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Old 03-10-2013, 09:54 AM   #87
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In case this helps anyone...

I also just emailed Orbitz for the 12 digit Disney confirmation number. It took a few hours, but they emailed back with it no problem.

However, when I entered it on My Disney Experience, it is showing 2 adults. I booked 1 adult and 1 child, and it says this on my confirmation email from Orbitz. Not sure why when it goes to Disney it says 2 adults. Anyway, I emailed Orbitz again, and got a reply soon after that says they have sent my correct information (1A and 1C) to the hotel.

I did not give my child's name, but I don't suspect there will be a problem at check-in. I tried to see if it was changed on the Disney site, and it was not. For now, our reservation only has my name.

Next step for me is to call Magical Express.
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Old 03-10-2013, 10:49 AM   #88
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I also switched to the Orbitz rate from the passholder rate. It was significantly cheaper.
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Old 03-10-2013, 04:34 PM   #89
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Here is my update. 2 days later we got it fixed! I got someone today that understood what I wanted to do...canceled the ressie with 4 adults through Orbitz. They were charging my children as adults. Made a new ressie with 2 adults and then called them and added my kids on for free. The lady called the hotel and faxed over the info with the ressie for two adults and put my two kids on that as well. Got a new conformation code and plugged it into the Disney site. It is only showing the ressie with 2 adults on it. I am hoping it will show 4 soon. I am just so scared the magical express will think they are picking up two but she assured me they know now there are 4 of us.

Two days later and many hours on the phone I saved 216.00 Yeah it was worth it.

Those making ressies that have kids. Make them for adults only and then call and add the kids on. They will fax the resort for you with that info YAYYYYYYYYYYYYYYYYYYYYYYYYY
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Old 03-10-2013, 06:36 PM   #90
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Thank you so much for posting about the Orbitz sale! You just saved e some $$$$!
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