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Old 03-01-2013, 05:43 AM   #1
auntfrannie
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Paying resort balance with gift cards

I wish the search feature would come back!

If I buy Disney gift cards now can I apply them to my outstanding room balance now rather than waiting until I'm actually at the resort check in?

Just noticed that spell check is being applied to my messages. Very nice!
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Old 03-01-2013, 05:43 AM   #2
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Yup.

ETA - Make sure you keep the gift card(s) until you arrive back home. If, for any reason, you have to cancel they will only be able to refund your $$ back onto the gift card(s).
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Old 03-01-2013, 07:33 AM   #3
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I believe you have to call to have the gift cards applied; I was not able to find a way to do it on line. I had five $50 gift cards that I applied to my reservation yesterday. The CM who took my call was very kind and helpful. (In the past, I've had CMs say that they can only apply four at a time.)
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Old 03-01-2013, 10:02 AM   #4
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Thank you both very much!
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Old 03-01-2013, 10:12 AM   #5
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I am actually an expert on this subject!

Yes you can use gift cards but there are stipulations! For example, over the phone to pay a room balance you will get varying information about how many cards you can use but most CM's will tell you only 1 card per phone call. However, I was able to use 2 cards after asking to speak with a supervisor. At resort check-in you can apply as many cards are you want but they cannot exceed the balance you owe. For example, if you have $500 worth of gift cards but only owe $300 on your room balance they won't allow you to apply the extra $200 towards charging. The best way to handle extra cards is to room charge things and then add the gift cards as you go along to pay the charges as they happen. Or just use the gift cards in the park. Also, in the parks you can only use a maximum of 3 cards to buy tickets at the ticket window. Actually it's not just 3 cards but 3 methods of payment, for example you can apply 2 gift cards and then pay the rest with a debit or credit card, but you can't use 3 gift cards and a credit card because they consider that 4 methods of payment. Also, if you are using gift cards that are Visa gift cards or other general type gift cards (mastercard, simon mall visa cards, amex, etc, etc), they actually take an extra percentage (usually about 20%) in addition to whatever amount you are trying to apply. For example, a Visa gift card worth $100 won't allow you to apply the entire $100 on the room because Visa has hotels set-up like restaurants where they will take an additional % on "hold" to cover a tip. So for those types of cards you are better off just using them in the parks for food and stuff as you go along instead of applying them to the room.

Are you confused now?? LOL I could practically write a guide book just dealing with this.
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Old 03-01-2013, 10:21 AM   #6
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Quote:
Originally Posted by Sandi View Post
I believe you have to call to have the gift cards applied; I was not able to find a way to do it on line. I had five $50 gift cards that I applied to my reservation yesterday. The CM who took my call was very kind and helpful. (In the past, I've had CMs say that they can only apply four at a time.)
I had two Disney gift cards that I used online to help pay down our resort reservation from two years ago. Used two Disney GC's plus my own credit card and it was no problem, no "holds" or partial credits, just used them like a regular CC. Now, that said, I've been having trouble finding the link to the payment page on the new site, which is VERY frustrating.
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Old 03-01-2013, 10:24 AM   #7
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Quote:
Originally Posted by OklahomaTourist View Post
I had two Disney gift cards that I used online to help pay down our resort reservation from two years ago. Used two Disney GC's plus my own credit card and it was no problem, no "holds" or partial credits, just used them like a regular CC. Now, that said, I've been having trouble finding the link to the payment page on the new site, which is VERY frustrating.
Disney gift cards don't hold anything extra.
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My WDW Resort stays: Grand Floridian 2012, 2003, 2001, 1994 * Polynesian 2013, 2011, 2008, 2008, 2005, 2003 * Contemporary 2014, 2008 * Bay Lake Tower 2013 *Boardwalk 2014, 2013, 2006, 2004 * Wilderness Cabin 1998 * Dixie Landings 1999 * All Star Music 2001 * Caribbean Beach Resort 2012, 2002 * Animal Kingdom Lodge 2014, 2012, 2011, 2008, 2006, 2005 * Old Key West 2009, 2008, 2004, 2003, 2002 * Yacht Club 2014, 2013, 2012, 2010, 2002 * Beach Club 2014, 2012, 2011, 2008, 2003 * Swan 2006, 2005, 2003 * Pop Century 2014, 2013, 2012, 2009, 2008, 2007, 2006, 2005, 2004 * Art of Animation 2014 * Wilderness Lodge 2014, 2011, 2004, 2003 * Saratoga Springs 2007 * Port Orleans French Quarter 2014, 2013, 2004 * Coronado Spring 2014 *
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Old 03-01-2013, 10:25 AM   #8
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How To Pay Balance On-Line

Log into the new Disney Website.

At bottom right side of page, click on "Order Customized Maps"

This directs you back to the old website.

Click on "My Reservations"

Click on "View Details"

From that page you should see your balance due and the option to make payments.
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Old 03-01-2013, 10:26 AM   #9
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Quote:
Originally Posted by OklahomaTourist View Post
I had two Disney gift cards that I used online to help pay down our resort reservation from two years ago. Used two Disney GC's plus my own credit card and it was no problem, no "holds" or partial credits, just used them like a regular CC. Now, that said, I've been having trouble finding the link to the payment page on the new site, which is VERY frustrating.
I have no information or experience about paying off packages online. I only know about room-only. But I know someone said if you go to the main Disney page and scroll down to the bottom where it says "order customized maps" and then on the next page hit the old "my reservations" section you can find your old reservation site page under "view details". Hope that helps
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My WDW Resort stays: Grand Floridian 2012, 2003, 2001, 1994 * Polynesian 2013, 2011, 2008, 2008, 2005, 2003 * Contemporary 2014, 2008 * Bay Lake Tower 2013 *Boardwalk 2014, 2013, 2006, 2004 * Wilderness Cabin 1998 * Dixie Landings 1999 * All Star Music 2001 * Caribbean Beach Resort 2012, 2002 * Animal Kingdom Lodge 2014, 2012, 2011, 2008, 2006, 2005 * Old Key West 2009, 2008, 2004, 2003, 2002 * Yacht Club 2014, 2013, 2012, 2010, 2002 * Beach Club 2014, 2012, 2011, 2008, 2003 * Swan 2006, 2005, 2003 * Pop Century 2014, 2013, 2012, 2009, 2008, 2007, 2006, 2005, 2004 * Art of Animation 2014 * Wilderness Lodge 2014, 2011, 2004, 2003 * Saratoga Springs 2007 * Port Orleans French Quarter 2014, 2013, 2004 * Coronado Spring 2014 *
Live from the WL CL for Christmas!!! Come join the fun: http://www.disboards.com/showthread....7#post52762897
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Old 03-01-2013, 10:26 AM   #10
TigrLvsPooh
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Quote:
Originally Posted by MADnNOLA View Post
Log into the new Disney Website.

At bottom right side of page, click on "Order Customized Maps"

This directs you back to the old website.

Click on "My Reservations"

Click on "View Details"

From that page you should see your balance due and the option to make payments.
JINX! Buy me a coke!!!!
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My WDW Resort stays: Grand Floridian 2012, 2003, 2001, 1994 * Polynesian 2013, 2011, 2008, 2008, 2005, 2003 * Contemporary 2014, 2008 * Bay Lake Tower 2013 *Boardwalk 2014, 2013, 2006, 2004 * Wilderness Cabin 1998 * Dixie Landings 1999 * All Star Music 2001 * Caribbean Beach Resort 2012, 2002 * Animal Kingdom Lodge 2014, 2012, 2011, 2008, 2006, 2005 * Old Key West 2009, 2008, 2004, 2003, 2002 * Yacht Club 2014, 2013, 2012, 2010, 2002 * Beach Club 2014, 2012, 2011, 2008, 2003 * Swan 2006, 2005, 2003 * Pop Century 2014, 2013, 2012, 2009, 2008, 2007, 2006, 2005, 2004 * Art of Animation 2014 * Wilderness Lodge 2014, 2011, 2004, 2003 * Saratoga Springs 2007 * Port Orleans French Quarter 2014, 2013, 2004 * Coronado Spring 2014 *
Live from the WL CL for Christmas!!! Come join the fun: http://www.disboards.com/showthread....7#post52762897
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Old 03-01-2013, 10:32 AM   #11
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Quote:
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JINX! Buy me a coke!!!!
You got it!
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Old 03-01-2013, 11:08 AM   #12
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Quote:
Originally Posted by TigrLvsPooh View Post
I am actually an expert on this subject!

At resort check-in you can apply as many cards are you want but they cannot exceed the balance you owe. For example, if you have $500 worth of gift cards but only owe $300 on your room balance they won't allow you to apply the extra $200 towards charging. The best way to handle extra cards is to room charge things and then add the gift cards as you go along to pay the charges as they happen. Or just use the gift cards in the park.
I actually have applied more than I owe towards charging. I did have to make at least one charge first. (My package was already paid for, bought dinner with the KTTW card and then put a couple hundred dollars in Disney GC's on there which paid off the dinner and then some). I've done it at the front desk of the resort (POP).

I have not, however, put more than i thought I'd use.

With GC's, you CAN do most everything you'd think you can do, but not all CM's seem to know you can, unfortunately.
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Old 03-01-2013, 11:14 AM   #13
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I actually have applied more than I owe towards charging. I did have to make at least one charge first. (My package was already paid for, bought dinner with the KTTW card and then put a couple hundred dollars in Disney GC's on there which paid off the dinner and then some). I've done it at the front desk of the resort (POP).

I have not, however, put more than i thought I'd use.

With GC's, you CAN do most everything you'd think you can do, but not all CM's seem to know you can, unfortunately.
Maybe that is the key! I've always been told no extra is allowed, but that's at check-in when I haven't used my KTTW cards for anything yet. I will try that next time!
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My WDW Resort stays: Grand Floridian 2012, 2003, 2001, 1994 * Polynesian 2013, 2011, 2008, 2008, 2005, 2003 * Contemporary 2014, 2008 * Bay Lake Tower 2013 *Boardwalk 2014, 2013, 2006, 2004 * Wilderness Cabin 1998 * Dixie Landings 1999 * All Star Music 2001 * Caribbean Beach Resort 2012, 2002 * Animal Kingdom Lodge 2014, 2012, 2011, 2008, 2006, 2005 * Old Key West 2009, 2008, 2004, 2003, 2002 * Yacht Club 2014, 2013, 2012, 2010, 2002 * Beach Club 2014, 2012, 2011, 2008, 2003 * Swan 2006, 2005, 2003 * Pop Century 2014, 2013, 2012, 2009, 2008, 2007, 2006, 2005, 2004 * Art of Animation 2014 * Wilderness Lodge 2014, 2011, 2004, 2003 * Saratoga Springs 2007 * Port Orleans French Quarter 2014, 2013, 2004 * Coronado Spring 2014 *
Live from the WL CL for Christmas!!! Come join the fun: http://www.disboards.com/showthread....7#post52762897
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Old 03-01-2013, 11:16 AM   #14
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Originally Posted by TigrLvsPooh View Post
Also, in the parks you can only use a maximum of 3 cards to buy tickets at the ticket window. Actually it's not just 3 cards but 3 methods of payment, for example you can apply 2 gift cards and then pay the rest with a debit or credit card, but you can't use 3 gift cards and a credit card because they consider that 4 methods of payment.
That's good to know. We are stocking up on the $50 gift cards from Target to pay for our APs and a ticket for my sister as well as the resort. I'll be sure to order them by phone prior to going instead of trying to use so many cards at the window.

As for CMs on the phone I used 12 cards for the downpayment on our reservation and it was no problem. I apologized for giving him so much work and he said it was no problem and he's had a lot of people doing this lately. I think to not seriously overwhelm them though I'm going to buy my sisters ticket at our local store and call and order the AP vouchers one at a time.
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Old 03-01-2013, 11:25 AM   #15
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Love using the GCs. two years ago I wanted to surprise the family at Christmas with a trip to WDW (we were going in sept). Didn't even want my wife to know. So I used cash to buy the GCs at my local Kroger store. They have a deal where they double your Kroger fuel points when you buy any gift cards. Soooo, I ended up paying for the entire vacation with GCs, got a ton of free fuel AND used these as the main source of currency at WDW. The kids loved the fact they had their own "credit card" to buy things with and I was able to control the expenditures. And yes, I had applied at least four cards at a time when I called to make the payments.
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