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Old 02-27-2013, 03:07 PM   #1
klynn
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Alamo Insiders question

Can a member of Alamo Insiders go right to the garage and pick out a car or is a car assigned to you?
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Old 02-27-2013, 05:24 PM   #2
Shelly F - Ohio
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Alamo Insiders must first stop at the kiosk and check in or at the counter but the kiosk is faster and then go pick out a car. Unless you do the online check in from home then you can go straight to the garage .
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Old 02-28-2013, 07:40 AM   #3
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I've always quickly stopped by the kiosk since its much faster than the counter. It takes less than 5 mins and your off.

If you want to one person could always get the luggage (if you have checked bags) while the other goes to the kiosk and checks in.
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Old 02-28-2013, 09:02 AM   #4
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I always do online check in so i can just get my car and be on my way
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Old 02-28-2013, 09:41 AM   #5
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I've always used the kiosk as well (inside, located by the Alamo counter). Never a wait, takes a couple of minutes. If you've used a coupon, you can't use online check in.
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Old 02-28-2013, 02:03 PM   #6
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Quote:
Originally Posted by klynn View Post
Can a member of Alamo Insiders go right to the garage and pick out a car or is a car assigned to you?
Anyone renting a car from Alamo, insider or not, selects their own car. Follow the advice for checking in that has been posted here.
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Old 03-05-2013, 09:25 AM   #7
Bnb0627
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[

I am using a coupon.
I am paying with visa debit card
I need to add my husband as additional free driver

I'm thinking I will need to go to the counter
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Old 03-05-2013, 10:07 AM   #8
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Originally Posted by Bnb0627 View Post
[

I am using a coupon.
I am paying with visa debit card
I need to add my husband as additional free driver

I'm thinking I will need to go to the counter

Nope, you won't. You can use the kiosk. You will need: to have your husband with you and his license will have to be current (I know it sounds silly, but, you cannot imagine what some people do). With any debit card, you will need to show proof of your round trip ticket and you cannot be a resident of FL to use a debit card. You will input the license number(cannot remember if that is both licenses), the coupon code (if asked) and the return information for your airline at the kiosk and will show the exit booth agent, both licenses, the debit card and the round trip proof. The kiosk will spit out the rental information and at the bottom it will tell you what the agent will need to see before you leave the garage.
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Old 03-05-2013, 10:45 AM   #9
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Originally Posted by gmeh1

Nope, you won't. You can use the kiosk. You will need: to have your husband with you and his license will have to be current (I know it sounds silly, but, you cannot imagine what some people do). With any debit card, you will need to show proof of your round trip ticket and you cannot be a resident of FL to use a debit card. You will input the license number(cannot remember if that is both licenses), the coupon code (if asked) and the return information for your airline at the kiosk and will show the exit booth agent, both licenses, the debit card and the round trip proof. The kiosk will spit out the rental information and at the bottom it will tell you what the agent will need to see before you leave the garage.
Thank you!!!
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Old 03-05-2013, 11:42 AM   #10
Mommytwotwins
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Ok so stupid question. Do I do online checkin do i can add all my info and then just go to kiosk? I have always gone to the counter so unsure of this.
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Old 03-05-2013, 01:06 PM   #11
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Originally Posted by Mommytwotwins View Post
Ok so stupid question. Do I do online checkin do i can add all my info and then just go to kiosk? I have always gone to the counter so unsure of this.
If you do online check in you can go right to the garage

Larry
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Old 03-06-2013, 12:26 AM   #12
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Originally Posted by Mommytwotwins View Post
Ok so stupid question. Do I do online checkin do i can add all my info and then just go to kiosk? I have always gone to the counter so unsure of this.
It totally depends. If you use a coupon or add an additional driver, then you cannot use online checkin. You will need to use the kiosk. You can use the save time feature to do some things, but, you will need to use the kiosk anyway. Basically, you can try online check in and it will tell you if you can or cannot use the feature. If you cannot use it, it will give you other options.

Last edited by gmeh1; 03-06-2013 at 12:33 AM.
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Old 03-06-2013, 12:27 AM   #13
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Originally Posted by Bnb0627 View Post
Thank you!!!
You are most welcome.
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