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#1 |
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Mouseketeer
Join Date: Dec 2010
Posts: 278
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Flight change compensation?
Just wondering if anyone has any experience or advice for this situation.... Our return home flight was changed to a later time. Any chance the airline might pay a bit toward the day rate on a nearby hotel room? It's JetBlue. Just thought I'd ask here before I get involved looking on their website which could suck me in for hours.
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#3 | |
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Mouseketeer
Join Date: Jan 2008
Location: Kansas
Posts: 447
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Quote:
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cheern' for Disney! |
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#4 |
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Mouseketeer
Join Date: Mar 2005
Location: Carlisle, Ontario
Posts: 232
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Not sure about the hotel part, but last time we flew jet blue our flight was about an hour late, nothing major. I never complained. A week later we received each 75$ to use towards another flight and a letter of apology for being late. Thought that was pretty nice, have never got that from another airline who have been far later.
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#5 |
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DIS Veteran
Join Date: Apr 2005
Location: New Jersey
Posts: 2,519
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Airlines make schedule changes all the time. There is no way they are going to give you compensation toward anything - a meal, a hotel room, anything. As the pp's have said, your options are seeing if JetBlue has another flight that fits your schedule better or getting a refund. But keep in mind, even if you book on an earlier flight, there's no guarantee it's going to leave on schedule anyway.
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#6 |
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DIS Veteran
Join Date: Jun 2006
Location: St Louis
Posts: 1,461
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Actually airlines do compensate occasionally, just depends if you get through to a nice customer service rep. It never hurts to ask.
In September 2011 Frontier paid for our hotel room and one nights dinner because they changed our flight to a later time. We were to fly out a Sunday morning but they changed the flight to Sunday night. Well we were boarding a Disney cruise Sunday afternoon so the later flight would not work. After talking to a manager at Frontier, they changed our flight to Saturday, paid for our Saturday night hotel and our Saturday night dinner. True story. I kept my receipts from the hotel and dinner. After we got back from the cruise, I mailed the receipts to the manager my husband spoke to and about three weeks later we received a reimbursement check. We don't press our luck anymore and always fly in the day before so any flight delays won't make us miss boarding the ship.
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#7 |
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Mama D
Join Date: May 2012
Posts: 1,375
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It's not compensation, but an airline recently refunded our airfare because they changed the time of our flights and none of the other times worked. I really thought we were going to be out the money or have to make special arrangements. I was pleasantly surprised. They did try to get us to change to a diff flight, free of charge, but I declined.
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#8 |
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DIS Veteran
Join Date: Feb 2012
Location: Maine
Posts: 1,546
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I doubt they will give you a hotel room but Jet Blue is really nice. In the past if they have changed our flights and I have been unhappy I just call and ask to be switched to a different flight and that has always been done with no problem. Actually I just had to do that with Delta because they changed the time on our departing day and it was way too early. We would't be close to making it from the boat. Delta switched it to a later time. I have done it numerous times with Jet Blue but I was nervous about Delta. So I think a lot of airlines must do that.
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#9 |
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i'm the mom thats hoping and praying that my Disney Princess never grows too old for all things Disney...here's to Disney LOVE
Join Date: Feb 2008
Location: Westchester County, New York
Posts: 2,585
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I was just coming on to ask the same question...or sort of I recieved an email from JetBlue that says our departure flight has been changed to an earlier time...I am not sure what to do, but I know it's going to be tuff catching the earlier flight...so I haven't yet decided what to say when I call...they sent an email and theres a link in the email that says click to respond that you are agreeing to this change....
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#10 | |
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DIS Veteran
Join Date: Feb 2009
Location: SoCal
Posts: 9,275
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Quote:
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#11 | |
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Have Camera, Will Travel
Join Date: Oct 2006
Posts: 8,761
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Quote:
Call JetBlue and ask them about moving you to a later flight. As others have said, they will usually accommodate you if they can. Sayhello
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