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Old 02-26-2013, 08:15 PM   #1
MyYearWithTheMouse
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How do I make the most of concierge on the Wonder?

I can't seem to find any threads that specifically address concierge on the Wonder. We just upgraded to a 1 br suite w/concierge because we wanted to be in the suite. Didn't particularly care about the concierge but since we've got it, I'd like to make the best use of it. I know the Wonder doesn't have a concierge lounge. We're doing a California Coast cruise so have no need for a cabana, and we want to do one dinner in Palo but when we took this same cruise 2 years ago we had no problem booking one ourselves once we got on the ship . I know we're paying a premium for this--what else does concierge offer besides snacks and sodas in the room? Any way we can get extra Flounder's Reef time for our 2yo beyond the limit?

Also, can I put magnets on the door on the Wonder, room 8078?
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Old 02-26-2013, 09:25 PM   #2
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I too would like to know this. I ended up booking all of our Palo/nursery/spa appts on my own as soon as the booking window opened. The things that I have used the concierge shore staff for are as follows: finding out what night Pirate night woud be; dining rotation request; stateroom needs requests (crib, highchair, etc).

But really, since there isn't a seperate concierge lounge or desk on board, I'm not sure what to use them for either. If there was a desk I might be more likely to make a casual request. But if I have to make a phone call, it seems like it should be a big/good request.

The only thing I know would be nice is to have 8 oz of milk in the room everynight for the baby's bottle.

Maybe other people will share their tips!
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Old 02-26-2013, 10:09 PM   #3
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I too am curious. We didn't make much requests in our suites either except extra bottled water...
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Old 02-26-2013, 10:28 PM   #4
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I'm interested in this as well. We have a 2-BR suite on the Wonder this fall. One thing I've read is you can have breakfast delivered each morning as well as any of the meals from the MDR. Not sure how this differs from regular room service.
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Old 02-26-2013, 10:30 PM   #5
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Priority tendering. If you schedule a private excursion at a tendering port this is a huge benefit. We used it in Livonia Italy (my parents were in a suite but we all got it) and Grand Cayman. Probably not an issue on the Wonder, but I'm not sure of all of the itineraries
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Old 02-26-2013, 10:35 PM   #6
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Quote:
Originally Posted by CatDenver
I'm interested in this as well. We have a 2-BR suite on the Wonder this fall. One thing I've read is you can have breakfast delivered each morning as well as any of the meals from the MDR. Not sure how this differs from regular room service.
The regular room service menu does not have the items being served in the MDRs for dinner or the sit-down Triton's breakfast. Having those delivered to your room is a perk only available to concierge suites.

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Old 02-27-2013, 12:16 AM   #7
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When we were concierge on the Wonder we had them do a couple things for us. One- we had brought on some vodka, had them bring a pitcher of cranberry juice we used as a mixer. We loved relaxing with that on the verandah!
Two- we had them bring snacks like pb&j, chips and guacamole, and good old fashioned potato chips!
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Old 03-05-2013, 02:22 AM   #8
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Thanks everyone! Bumping again to see if anyone else has other tips
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Old 03-05-2013, 02:35 AM   #9
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Ok just wondering if your on the repo cruise may 20 it kinda sounds like it :-) that's what we are on and I'm also wondering what we get with concierge it's kinda hush- hush,this is our first Disney cruise I've even tried asking when I've called into DCL and all I hear is iPad to borrow, free interment and being able to order from the MDR to our room ?? Anyone know if we get anything else??? And also Palo in the room but is it only once ??
Thanks
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Old 03-05-2013, 09:20 AM   #10
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I just got off the Magic last week and we were concierge. It is my understanding that the Magic & Wonder are very similar but obviously I cannot be sure that your experience will be identical so please keep that in mind. Here are the perks that we received in concierge on the Magic:

1. Separate check-in line at port (Galveston). When we were there the lines were long but in the concierge line there was only 1 family in front of us.
2. Separate waiting area at port. Not a big deal as it was just a roped off section but we didn't have to search for 5 seats together, which by the looks of it would have been difficult to find in the general waiting area.
3. First group to board ship. We were the 2nd or 3rd family to board.
4. Once on board, we were immediately led by a CM to the concierge reception where there was food and free drinks. We met our personal concierge Danny and were given a folder full of information and a personal itinerary made just for our family. We were given tickets to Tea with Alice without even asking and were able to check the kids into the clubs with a CM on a laptop (there will be lines for this if you do it at the port or on the ship). We were able to get answers to lots of questions quickly and at one place.
5. A treat was delivered to our room every afternoon (chips & salsa, cheese plate, dessert plate, etc.) I realize that we could have just ordered this stuff from room service but it was nice to be surprised every afternoon.
6. Bottled waters and sodas in our room when we arrived. We never asked for more so not sure if they would have been replenished had we asked.
7. Danny told us that we never needed to go to Guest Services for anything but to call him instead. When I wanted to apply some cash & gift cards to our account, he came to our room, took them from me and took care of it himself.
8. Priority tendering at Grand Cayman even though we had not booked a DCL excursion. He asked us the night before what time we wanted to leave the ship. He showed up at our door at that time the next morning (called first) and escorted us directly to the tenders - no waiting in the theatre to get a ticket, wait for your number to be called, etc.
9. Able to order hot breakfast to our room which we did every morning and it was delicious. Regular rooms can only order cold items.
10. Able to order from MDR menus for dinner (Palo only for the Royal Suites). If you want to do this you need to ask for a menu earlier in the day because the menus change every night. Breakfast menu was the same all week.
11. Private reception towards the end of the cruise where we were able to meet Mickey without standing in a line. He just walked around to all of the tables while we enjoyed food & more free drinks.
12. The last day, Danny brought us a large limited edition lithograph made especially for concierge guests. It was really neat.
13. Danny checked on us twice a day to see if we needed anything - he was always so easy to find when we did need something.
14. One day we came back to the room to find that he had left arcade cards for the kids.
15. Robes in the room. 2 white ones for adults and 3 small pink ones for our girls - even the right sizes! They were sooooo comfortable.
16. Able to order room service breakfast on the last morning before leaving the ship, though only cold items this time. Regular rooms cannot order room service at all that morning.

That is all I can remember right now although I am sure I am forgetting something. Sorry if this is too much info but we had an amazing experience and felt that it was well worth the money.
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Old 03-05-2013, 01:55 PM   #11
cheesemouse
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Quote:
Originally Posted by princessmommyx3 View Post
I just got off the Magic last week and we were concierge. It is my understanding that the Magic & Wonder are very similar but obviously I cannot be sure that your experience will be identical so please keep that in mind. Here are the perks that we received in concierge on the Magic:

1. Separate check-in line at port (Galveston). When we were there the lines were long but in the concierge line there was only 1 family in front of us.
2. Separate waiting area at port. Not a big deal as it was just a roped off section but we didn't have to search for 5 seats together, which by the looks of it would have been difficult to find in the general waiting area.
3. First group to board ship. We were the 2nd or 3rd family to board.
4. Once on board, we were immediately led by a CM to the concierge reception where there was food and free drinks. We met our personal concierge Danny and were given a folder full of information and a personal itinerary made just for our family. We were given tickets to Tea with Alice without even asking and were able to check the kids into the clubs with a CM on a laptop (there will be lines for this if you do it at the port or on the ship). We were able to get answers to lots of questions quickly and at one place.
5. A treat was delivered to our room every afternoon (chips & salsa, cheese plate, dessert plate, etc.) I realize that we could have just ordered this stuff from room service but it was nice to be surprised every afternoon.
6. Bottled waters and sodas in our room when we arrived. We never asked for more so not sure if they would have been replenished had we asked.
7. Danny told us that we never needed to go to Guest Services for anything but to call him instead. When I wanted to apply some cash & gift cards to our account, he came to our room, took them from me and took care of it himself.
8. Priority tendering at Grand Cayman even though we had not booked a DCL excursion. He asked us the night before what time we wanted to leave the ship. He showed up at our door at that time the next morning (called first) and escorted us directly to the tenders - no waiting in the theatre to get a ticket, wait for your number to be called, etc.
9. Able to order hot breakfast to our room which we did every morning and it was delicious. Regular rooms can only order cold items.
10. Able to order from MDR menus for dinner (Palo only for the Royal Suites). If you want to do this you need to ask for a menu earlier in the day because the menus change every night. Breakfast menu was the same all week.
11. Private reception towards the end of the cruise where we were able to meet Mickey without standing in a line. He just walked around to all of the tables while we enjoyed food & more free drinks.
12. The last day, Danny brought us a large limited edition lithograph made especially for concierge guests. It was really neat.
13. Danny checked on us twice a day to see if we needed anything - he was always so easy to find when we did need something.
14. One day we came back to the room to find that he had left arcade cards for the kids.
15. Robes in the room. 2 white ones for adults and 3 small pink ones for our girls - even the right sizes! They were sooooo comfortable.
16. Able to order room service breakfast on the last morning before leaving the ship, though only cold items this time. Regular rooms cannot order room service at all that morning.

That is all I can remember right now although I am sure I am forgetting something. Sorry if this is too much info but we had an amazing experience and felt that it was well worth the money.
Wow! Thanks for the info. We are on the Wonder in 10 days and this is great. We are more hesitant to outright ask for things so I like that a lot of the things were just done automatically for you.
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Old 03-05-2013, 07:47 PM   #12
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Quote:
Originally Posted by princessmommyx3 View Post
I just got off the Magic last week and we were concierge. It is my understanding that the Magic & Wonder are very similar but obviously I cannot be sure that your experience will be identical so please keep that in mind. Here are the perks that we received in concierge on the Magic:

That is all I can remember right now although I am sure I am forgetting something. Sorry if this is too much info but we had an amazing experience and felt that it was well worth the money.
Very, very helpful!! I just shared the information with my husband and he thought of 2 questions. 1 - Where was the concierge meeting right after you boarded the ship? 2 - Were the suites ready when you boarded or did you have to wait until the time all the rooms are ready? Thank you!
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Old 03-05-2013, 07:56 PM   #13
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Originally Posted by pudinhd View Post
Very, very helpful!! I just shared the information with my husband and he thought of 2 questions. 1 - Where was the concierge meeting right after you boarded the ship? 2 - Were the suites ready when you boarded or did you have to wait until the time all the rooms are ready? Thank you!
It was at the Sessions Lounge on Level 3. I think it might be called the Cadillac Lounge on the Wonder. The suites were not ready until 1:30, just like everyone else. This time went by really fast though. After we left the reception (which I think we were the first people to leave), we went to the kids clubs for a quick look and then ate lunch, and right when we finished eating it was 1:30.
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Old 03-05-2013, 08:04 PM   #14
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Quote:
Originally Posted by MyYearWithTheMouse View Post
...Any way we can get extra Flounder's Reef time for our 2yo beyond the limit?

Also, can I put magnets on the door on the Wonder, room 8078?
If you want time in the nursery you will get it. We used have used the nursery for just about every dinner and also when we did some excursions. We never got a no for availability.

Magnets will stick on the classic ships as the doors on the concierge rooms are the same. On the new ships the doors have a wooden overlay on them so there is still a metal core but the magnets have to be relatively strong to stick.

Quote:
Originally Posted by pudinhd View Post
V1 - Where was the concierge meeting right after you boarded the ship? 2 - Were the suites ready when you boarded or did you have to wait until the time all the rooms are ready? Thank you!
On the classics the meeting is usually in sessions/cadillac lounge which is deck 3 forward. As the rooms for concierge on the classic ships are not on a separate floor they are ready when the other rooms are. On the new ships we have noticed that the rooms seem to be ready earlier than the standard rooms, additionally if you have baggage you can just leave it in the concierge lounge while you explore the ship.
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Old 03-05-2013, 08:38 PM   #15
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Quote:
Originally Posted by princessmommyx3 View Post
It was at the Sessions Lounge on Level 3. I think it might be called the Cadillac Lounge on the Wonder. The suites were not ready until 1:30, just like everyone else. This time went by really fast though. After we left the reception (which I think we were the first people to leave), we went to the kids clubs for a quick look and then ate lunch, and right when we finished eating it was 1:30.
Quote:
Originally Posted by Namsupak View Post
On the classics the meeting is usually in sessions/cadillac lounge which is deck 3 forward. As the rooms for concierge on the classic ships are not on a separate floor they are ready when the other rooms are. On the new ships we have noticed that the rooms seem to be ready earlier than the standard rooms, additionally if you have baggage you can just leave it in the concierge lounge while you explore the ship.
Thank you for the quick response!!!
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