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Old 04-16-2013, 07:36 PM   #2476
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Quote:
Originally Posted by disneydad1000 View Post
if you want to walk from beach club how and can you get to soarin and characters before the show case opens at 11 or do you have to bus it or drive it..thanks
You can walk to the international gateway and through world showcase before future world's rope drop! You can't linger in WS as most of it, except the bakery in France, is closed but you can get to all the FW attractions for the 9 am opening.
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Old 04-16-2013, 07:49 PM   #2477
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When I stayed in the Beach Club in December of 2012 I did not receive a survey but I did write a letter and snail mailed it to the General Manager of the Beach Club/Yacht Club hotel (it's the same person). About 4 weeks later I received a reply from her.

The contact information for the resort General Manager is listed on page one of this thread. I have no idea who the General Manager of the Boardwalk Inn is but I know that the General Manager of the Yacht and Beach Club read and replied to my letter.
Perhaps not all GM's operate with the same attention to guest communications. Perhaps even not all letters warrant a reply from the Resort's GM.

In any case, if Teena recommends that you contact both the resort GM and WDW Guest services then I am sure that that is the best way to address a concern or provide a compliment after you have checked out.

I'm sorry that you had a problem checking in. It definitely sounds like it was not handled well. When I am faced with exceptional service or problematic service I make a note of the CM's name on my phone. I have a "Color Note" app that functions like a post it note. When I go to guest services or write a letter to the GM I can relay the Name of the person doing the "good job" or "Dirty Deed". At least this way the individual is recognized for their behavior, either good or bad.

Like my Momma used to say "They can't all be winners". Give the GM at the resort the chance to fix the problem by telling her what happened and who was involved.

Sometimes in a difficult situation like yours it's the best that you can do. I hope things go more smoothly for you and you have the best of vacations.



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Old 04-16-2013, 08:12 PM   #2478
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It seems that everyone is correct...

Quote:
Originally Posted by LittleStinkerbelle View Post
Interesting. Two cms and a manager all told us that the cm who said three was wrong. We are in a room now finally. I can't find the check in time on anything official. It's a room only so no packet. We just came from POR and our packet for that said 3 pm. Not that that means anything for BC but I just found it interesting.
This is nice clear language from our reservation confirmation. Only Disney could get away with such obscure check-in and check-out times. Even a Ho-Jo's is clear with this info.

Copy and pasted directly from my confirmation:
Resort Check-In/Check-Out
Check-in time is usually between 3 and 4 p.m. (some hotels have check-in after 4 p.m.), and check-out time is usually between 11 a.m. and 12 noon. During peak periods, check-in may be delayed one to two hours.
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Old 04-16-2013, 08:44 PM   #2479
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Quote:
Originally Posted by disneydad1000 View Post
if you want to walk from beach club how and can you get to soarin and characters before the show case opens at 11 or do you have to bus it or drive it..thanks
Yes, you enter thought the International Gateway entrance and they will only let you walk past the UK and Canada pavilions to get to Futureworld. To get to the IG, you exit the back of the BC on the lake side and walk to Epcot.
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Old 04-16-2013, 08:44 PM   #2480
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Quote:
Originally Posted by PittPantherfan View Post
This is nice clear language from our reservation confirmation. Only Disney could get away with such obscure check-in and check-out times. Even a Ho-Jo's is clear with this info.

Copy and pasted directly from my confirmation:
Resort Check-In/Check-Out
Check-in time is usually between 3 and 4 p.m. (some hotels have check-in after 4 p.m.), and check-out time is usually between 11 a.m. and 12 noon. During peak periods, check-in may be delayed one to two hours.
That's strange. I have a room only reservation for August and I just pulled up the email confirmation and it does not specify any check in time. Is your confirmation from Disney or a non-Disney travel agent? My confirmation specifies "requests" are not guaranteed, etc. but does not give check in times.
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Old 04-16-2013, 08:44 PM   #2481
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Quote:
Originally Posted by LittleStinkerbelle View Post
Thanks for clarifying everyone. I wasn't trying to come across difficult or like we were thinking we were entitled to get in early. We were told the room would be ready by three the latest so we planned for that. I'll sign off for now.
Not difficult at all. Hope you're trip is magical and everything turns out great! Let us know how things are going. We love live reports!!
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Old 04-16-2013, 08:45 PM   #2482
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Originally Posted by DisneyMomx7 View Post
Our first trip with our youngest kids (2003) we stayed at the Grand Floridian.

We were not able to get into our room until 4:30.

Of course THIS was the trip where ds (not quite 3 at the time) got sick as we were landing - all over me. No matter how much we washed up I know we had a sour smell. Couldn't even just sit outside - it was raining. Here we sat in the beautiful GF lobby. To top it off (this was before ME) our luggage was left outside and it was all wet!

First day of a first trip - thankfully things got much better after that. That's why we're taking our 16th trip this summer!

Love it when we can get it our room early, but never expect it.
My first trip with my youngest was 2003 too!!! YC though.
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Old 04-16-2013, 09:40 PM   #2483
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Hi Hi All!

I stopped by a few weeks ago and I'm so excited to be added to the Be Our Guest List.

We are trully on a trip of a lifetime...Thanks to Disney and the New Years Disney Time contest.

Beach Club was our first pick, but were just as happy to get the Yacht Club.

We will be staying June 1-5

(Now to catch up on this thread,,, it moves so fast)


And really, thank you so much for everyone who posts here!
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Old 04-16-2013, 09:46 PM   #2484
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Quote:
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My first trip with my youngest was 2003 too!!! YC though.
Ah yes - my twin sister separated at birth!
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Old 04-16-2013, 10:10 PM   #2485
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Double post...sorry
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Old 04-16-2013, 10:11 PM   #2486
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This thread def. goes quickly. I first found the Dis two years ago when we did WL (sigh) and I thought that thread was fast...lol

Anyhoo, any opinions on the laundry? From the info at the start of the thread it looks a bit skimpy. Does it get backed up a lot?

Those Purex 3 in 1 sheets sound like a good idea
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Old 04-17-2013, 02:39 AM   #2487
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Getting more and more excited as the days go by!!!
July cannot get here fast enough. Anyone willing to share any live reports while you're there now?
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Old 04-17-2013, 06:49 AM   #2488
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Quote:
Originally Posted by HubbDave View Post
This thread def. goes quickly. I first found the Dis two years ago when we did WL (sigh) and I thought that thread was fast...lol

Anyhoo, any opinions on the laundry? From the info at the start of the thread it looks a bit skimpy. Does it get backed up a lot?

Those Purex 3 in 1 sheets sound like a good idea
I usually do my washing in the middle of the day, and have never had a problem getting a machine to use.
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Old 04-17-2013, 06:51 AM   #2489
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Getting more and more excited as the days go by!!!
July cannot get here fast enough. Anyone willing to share any live reports while you're there now?
The days are going by so slowly...............really testing my patience
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Old 04-17-2013, 06:52 AM   #2490
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Quote:
Originally Posted by Gantu View Post
Hi Hi All!

I stopped by a few weeks ago and I'm so excited to be added to the Be Our Guest List.

We are trully on a trip of a lifetime...Thanks to Disney and the New Years Disney Time contest.

Beach Club was our first pick, but were just as happy to get the Yacht Club.

We will be staying June 1-5

(Now to catch up on this thread,,, it moves so fast)


And really, thank you so much for everyone who posts here!
Have a great time with the planning
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