Ths DIS is a great place to ask Orlando airport transportation questions and share tips.  


Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Transportation
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read



Reply
 
Thread Tools Rate Thread Display Modes
Old 02-26-2013, 02:10 PM   #16
bumbershoot
DIS Veteran
 
bumbershoot's Avatar
 
Join Date: Mar 2007
Location: Tacoma WA
Posts: 44,778

Quote:
Originally Posted by cruisingkat View Post
One of the reasons why I either book a vacation directly or through a brick and mortar TA that I trust. By booking directly, I can ask questions and get answers. If I book through a TA I can go see him/her and ask my questions and they get my answers. There are times that I like to use a TA - like for a cruise - where they can handle any problems that come up.
Personally, I really don't consider Orbitz a real TA - it is more like a massive booking site where you don't get individual attention to details that you get with a TA - at least like the local TA that I deal with.
And yet the question the two posters had are fully answered right there on their booking pages. No need to contact anyone.

While complicated questions are better answered by a good TA or the place in question, and I'm not saying that you're wrong at all, in this particular case, that's just not the situation.

I've been saying this since doing CS for an online company in the late 90s...scrolling down the page and reading it all and clicking on links is today's version of the "fine print". Fine print has ALWAYS meant "READ ME NOW" because if you see that small print you know it contains important information, and scrolling/clicking/reading is the same.


I hope that some day I'm not the only one giving the actual info to people with DME questions after booking through hotels.com and the others. It's such a bummer to have such inaccurate info given to posters in the meantime. I really hope the posters with those questions see the real answer here. Because the real answer is SO easy (and so easy to google really quickly to get, even when you're not familiar with the sites), when your blood pressure isn't soaring because of misinformation from CS reps who are unfamiliar with the actual process.
__________________
-molly + robert + eamon (10!!)

DLR '05-'09 found within this link
DLR 7,9,12 2012 Universal Feb '12 DLR Dec '11 and Feb '12

Made weight goal 1yr8m8days after starting...currently working to maintain 85 lb loss thanks to Weight Watchers!
bumbershoot is offline   Reply With Quote
Old 02-26-2013, 04:17 PM   #17
tinka-belle
DIS Veteran
 
Join Date: Oct 2008
Location: Wishing on a Star in North Reading MA
Posts: 2,022

Go to www.disneymagicalexpress.com and input all your information. I've been able to use confirmation numbers other than Disney's actual number for trips with no problems.

The site asks for your hotel reservation number, but I've used res numbers for other wholesalers (Southwest Vacations, Delta Vacations, Funjet, etc.) without having the actual Disney hotel reservation number. ME will send you an email (might take a few days) confirming your ME. If you don't get it call ME directly or try again.

ME documents have come promptly and on time when I've used this site.
tinka-belle is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 02-26-2013, 04:30 PM   #18
ro80
DIS Veteran
 
ro80's Avatar
 
Join Date: May 2006
Location: Warren, RI
Posts: 599

How about calling your resort directly and getting your Disney reservation number from them??? It's worth a shot.
__________________
Me Bo Matt (26) Kristin (24) Owen and princess Riley
ro80 is offline   Reply With Quote
Old 03-10-2013, 07:28 PM   #19
swimrlady
Earning My Ears
 
swimrlady's Avatar
 
Join Date: Feb 2013
Posts: 33

I got my magical express tickets today now I feel better

Thanks all!!!
swimrlady is offline   Reply With Quote
Old 03-10-2013, 08:03 PM   #20
keishashadow
Proud Redhead
When you gotta go, you gotta go ... it's a girl thing
Hmmm, I lust
I TOLD YOU SO!
 
keishashadow's Avatar
 
Join Date: Dec 2004
Location: Pittsburgh
Posts: 19,607

you can access magical express page via the 'short' number that is on your orbitz confirmation (it's a group reservation). there are a few threads here discussing the procedure to sign up on resort boards.

or

you can email orbitz and ask for the 12 digit number & proceed, they were happy to provide mine upon request. If you nervous, it's a good way to confirm your reservation is in WDW's system by linking it to your my experience page.
__________________
Will trade 'nanners taken in trade by the Tag Fairy for your tag for tags!

keishashadow is offline   Reply With Quote
Old 03-11-2013, 07:29 AM   #21
Missyrose
DIS Veteran
 
Missyrose's Avatar
 
Join Date: Jan 2009
Location: Northern Va.
Posts: 6,712

Quote:
Originally Posted by ro80 View Post
How about calling your resort directly and getting your Disney reservation number from them??? It's worth a shot.
You can't call Disney resorts directly, you only get a call center that makes you think you've called the resort. And since you don't own your resort reservation (Orbitz does in this case), the CMs at the Disney call center can't discuss anything with you.
__________________
Missy Franklin (Pixel Dust) | Facebook: World of Yesterday, Tomorrow & Fantasy | Current TR: 5/14 Past TR: 10/13, 1/13, 5/13, 10/12, 3/12 , 10/11, 10/10
'86, '90, '94, '98, '09, '10 -- Off site, 10/2011 -- CR, 3/2012 -- Windsor Hills, 10/2012 -- BCV/AKV-Jambo, 01/2013 -- BWV, 5/2013 -- BLT, 10/2013 -- YC CL, 5/2014 -- BWV, 08/2014 -- VGF/BLT, 12/2014 -- BWV, 4/2015 -- BLT

Missyrose is offline   Reply With Quote
Old 03-11-2013, 07:41 AM   #22
goofy4tink
Likes little devils
I know I'm getting old...I get it, I really do
Prisoner of Toy Story Mania
 
goofy4tink's Avatar
 
Join Date: May 2002
Location: Central Ma
Posts: 47,822
DISboards Moderator

Quote:
Originally Posted by cruisingkat View Post
One of the reasons why I either book a vacation directly or through a brick and mortar TA that I trust. By booking directly, I can ask questions and get answers. If I book through a TA I can go see him/her and ask my questions and they get my answers. There are times that I like to use a TA - like for a cruise - where they can handle any problems that come up.
Personally, I really don't consider Orbitz a real TA - it is more like a massive booking site where you don't get individual attention to details that you get with a TA - at least like the local TA that I deal with.
I don't consider any of those middle men type places to be TAs either. I think of them merely as a third party. They can make your life miserable if something goes wrong. They have no vested interest in helping you out.

Quote:
Originally Posted by bumbershoot View Post
And yet the question the two posters had are fully answered right there on their booking pages. No need to contact anyone.

While complicated questions are better answered by a good TA or the place in question, and I'm not saying that you're wrong at all, in this particular case, that's just not the situation.

I've been saying this since doing CS for an online company in the late 90s...scrolling down the page and reading it all and clicking on links is today's version of the "fine print". Fine print has ALWAYS meant "READ ME NOW" because if you see that small print you know it contains important information, and scrolling/clicking/reading is the same.


I hope that some day I'm not the only one giving the actual info to people with DME questions after booking through hotels.com and the others. It's such a bummer to have such inaccurate info given to posters in the meantime. I really hope the posters with those questions see the real answer here. Because the real answer is SO easy (and so easy to google really quickly to get, even when you're not familiar with the sites), when your blood pressure isn't soaring because of misinformation from CS reps who are unfamiliar with the actual process.
No bad info going out at all. Many, many people have reported having issues when trying to get an issue resolved with hotels.com or orbitz, or expedia....any of these third party booking agents.
And, many have had issues when booking DME online, after booking their stay with a middle man....orbitz, expedia, etc. People shouldn't have to dig around to get answers to simple questions.

Quote:
Originally Posted by ro80 View Post
How about calling your resort directly and getting your Disney reservation number from them??? It's worth a shot.
You can't call a resort directly. That call goes to a call center.

There is no way that I am booking with anyone that doesn't immediately give me my reservation number.
__________________



goofy4tink is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 02:56 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.