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Old 02-24-2013, 07:42 AM   #1
serrem
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Castaway Club Past Cruise Problem

I've noticed that the listing of our past cruises on the Castaway Club website has gotten a bit mangled. Under "Cruise" the site is showing "8-Night Western Caribbean" for a cruise we took that was actually 5 nights in the Bahamas. For our most recent cruise, 5 nights from NYC to Halifax and Saint John, the "Cruise" column reads "5SN". All of our previous cruises are similarly misidentified, although the dates, stateroom numbers, and other information are correct.

Does anyone know a way to contact the tech people at DCL to bring this to their attention?
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Old 02-24-2013, 10:34 AM   #2
StephenKay
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Hi there,

I think they may already be aware, we have have the same issue 2 of our 10 previous cruises are wrong also, and a 8 night Dover to Barcelona is listed as 5SN?
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Old 02-24-2013, 10:36 AM   #3
Heyriddle
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Quote:
Originally Posted by serrem
I've noticed that the listing of our past cruises on the Castaway Club website has gotten a bit mangled. Under "Cruise" the site is showing "8-Night Western Caribbean" for a cruise we took that was actually 5 nights in the Bahamas. For our most recent cruise, 5 nights from NYC to Halifax and Saint John, the "Cruise" column reads "5SN". All of our previous cruises are similarly misidentified, although the dates, stateroom numbers, and other information are correct.

Does anyone know a way to contact the tech people at DCL to bring this to their attention?
Our two Mexican Riviera cruises are listed as repositioning cruises to Vancouver. Never been there.
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Old 02-24-2013, 10:48 AM   #4
PrincessShmoo
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Our Hawaii cruise in October is listed twice and is listed as 14SC.

And our two MR cruises are listed as 7 night Los Angeles to Vancouver.

Our Med cruise is listed as 10SM (which is probably right, as it was a 10 night and could be called a southern Med).

I did notice our 15 night PC cruise in 2008 got corrected.
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Old 02-24-2013, 10:57 AM   #5
mca
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I have noticed this for over a year,

at any given time 4 of my 9 cruises are scrambled.
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PAST VISITS: 2/92 Off Site, 2/94 Off site, 3/97 Off site, 3/05 Off site, 3/05 DCL 3 nt Bahamas(Wonder), 3/06 Off site, 3/07 Off site, 3/08 Off site, 3/08 DCL 7 nt Eastern(Magic), 12/08 Disneyland Paradise Pier, 2/09 VWL, 2/09 DCL 7 nt Western(Magic),10/09 Coronado Springs Resort, 10/09 DCL 3 nt Bahamas(Wonder), 2/10 DCL 7 nt Eastern(Magic), 2/10 BLT MK & Treehouse Villas, 7/10 DCL 12 nt Baltic Northern Capitals, 7/10 Disneyland Paris, 3/11 DCL 3 nt Bahamas(Dream), 3/11 AKV Jambo Concierge,7/11 10 nt Mediterranean(Magic), 3/12 DCL 5 night Bahamas(Dream), 3/12 BCV & OKW, 7/12 Disneyland Grand Californian, 7/12 ABD Lights, Camera, Magic Tour,3/13 DCL 7 night Eastern(Fantasy), 12/13 WDW Off Site.

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Old 02-25-2013, 10:45 AM   #6
BethC1952
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According to the website, I took the Panama Canal cruise twice this December LOL!!!! All the others are right for me, but at various times they've been wrong. It seems to be an ongoing issue.

Beth
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Old 02-25-2013, 10:57 AM   #7
lbgraves
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As long as they have the right number of cruises for you to deal with booking windows, I wouldn't worry about it.
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Old 02-25-2013, 02:26 PM   #8
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with the latest release of 2014 itineraries last month, things seem to be more jumbled than usual.

I have even received printed material in the mail from DCL that says my May WB Panama Canal cruise disembarks at 7Pm on the last day of the cruise. I KNOW that's not right!! Well it better not be - since I booked my outbound flight for 1:30pm and I believe the "All Aboard" time for the LA to Vancouver cruise is the normal 3 or 4 pm.
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Old 02-25-2013, 02:43 PM   #9
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We have a 5 nighter listed as an 8 night cruise as well.
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Old 02-25-2013, 02:54 PM   #10
PrettyPrincessJen
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Ours has been messed up from the start an 8 night listed instead of the 5 night Double Dip. Oh well. I did notice like the PP that they had the date for our upcoming cruise listed as departing a day earlier than it is supposed to. I called concerned and the operator didn't know what I was talking about. It seems to be fixed now though.
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