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Old 02-23-2013, 02:34 PM   #16
bsamps
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Years ago I used a TA exclusively for all my travel arrangements and vacations. Back then it was different, with a lot more personal service and attention. I've tried a popular TA, but didn't like waiting for emails. The folks at Disney have always been accommodating when I call, plus the fact that I can look at everything online is an advantage. The onboard credit is really not worth it to me if I can't get the personal service that I'm use to with Disney personnel.
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Old 02-23-2013, 03:06 PM   #17
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we rebook onboard, then transfer the reservation over to Dreams.. we like the extra OBC.

I do all the research myself, we rarely do excursions or need the help from the TA, but when I have emailed her, she responds right away. ( Tammy C from Dreams.
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Old 02-23-2013, 03:29 PM   #18
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we rebook onboard, then transfer the reservation over to Dreams.. we like the extra OBC.
Save an extra step - just specify Dreams as your TA when you rebook on board.
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Old 02-23-2013, 03:56 PM   #19
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I'm way too neurotic to let someone else research and book my vacation for me. lol. I did contact a friend of a friend who is a TA but she came back with the same price that I was going to be paying anyway if I just booked it myself. So, IMO, what's the point? AFAIK she wasn't offering any onboard credit or anything and like I said, I have been researching it for almost a year, myself. But if you are the kind of person that doesn't enjoy that sort of thing (doing the resarch) I'd say just use a TA and have them do all the leg-work for you.
Neurotic is a good word for those who book their own cruises.

I don't have the time to deal with all that. Aways a travel agent for a cruise. I get an expert, at no charge, spending hours on hold for me, with access with the best discounts, hotel rates and air fares.
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Old 02-23-2013, 05:12 PM   #20
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I was trying to use our reular AAA TA when I seen the kids sail free promo but she couldn't get any rooms for a family of 5 by that time soooooo after talking to Disney Agent and them explaining that people hold rooms and they are released 3 days after they hold them at midnight I waited up and got exactly what I wanted. I then turned around and transferred to my AAA TA so I could get the photo package bonus. I do plan trips for family and friends and their regular TA can't usually get as low a price as I do. I have even had my uncles TA call and ask how I got the deal that I did. I think I found my calling and when my youngest starts preschool in the fall I want to be a TA. It's something that makes me happy!
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Old 02-23-2013, 05:26 PM   #21
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My vote is for you to use a travel agent----that way, if something goes wrong you will have someone to blame and they will have a better chance at fixing it.

I know, I know, I'm awfully cynical for a Disney Fan!

Anyway, I worked as a TA for 10 years and I can tell you that we can sometimes pull strings and have contacts that can "fix" anything that may go wrong.
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Old 02-23-2013, 05:30 PM   #22
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I don't use a TA. I like to have control over my reservation. If I want to make a change I don't want to have to get in touch with a TA and then wait for them to do it.
Same here. I have heard of people trying to get in touch with their TA and waiting and waiting. For me, the OBC isn't worth not getting what I want because I had to wait for someone to make a change to my reservation that I could easily have done myself.
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Old 02-23-2013, 06:01 PM   #23
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I don't use a TA. I like to have control over my reservation. If I want to make a change I don't want to have to get in touch with a TA and then wait for them to do it.
That is how I am. Plus I don t like having to wait to get ahold of them or play phone tag and so on and so on.

The onboard credit is nice but not worth it totally to me. I also like just being able to log in and make payments and change as I want and such.
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Old 02-24-2013, 09:08 AM   #24
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Booking Disney with TA - Best Agent

Hello All,

I pose a question to everyone looking for opinions. We often book Disney vacations (WDW and DCL) with short notice. Due to this short notice, we have often used our local AAA rep because we have a personal relationship with our rep. We have personal contact information and she will often work with us in her off time to assist. Booking is always the quick part because we found a great deal. Adding stuff is not a big deal.

My question... Is there a TA that you could recommend that would be able to provide this type of service. We have looked at the OBC's from companies like DU and see that we may get a better deal using them. We recently found a great deal on a cruise on the Dream. We booked it ourselves because there were only 10 rooms left in the 4A category. Only other thing was concierge. After booking we tried DU quote stating that we had already booked. By the time the DU rep got back to us with a quote, there was nothing left but concierge. Maybe our email wasn't clear. When we explained that we had already booked, we were told that we wouldn't get much of an OBC since we had already booked.

Does anyone have any suggestions?
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Old 02-24-2013, 10:10 AM   #25
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I think the last minute service comes from the existing relationship. I am experiencing a similar situation and really beginning to wonder if the OBC is worth dealing with the slow service. No suggestion for a specific TA but just to start somewhere with building a relationship with one with high OBC and hopefully the service will catch up.
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Old 02-24-2013, 12:21 PM   #26
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Originally Posted by PaceFamily View Post
Hello All,

I pose a question to everyone looking for opinions. We often book Disney vacations (WDW and DCL) with short notice. Due to this short notice, we have often used our local AAA rep because we have a personal relationship with our rep. We have personal contact information and she will often work with us in her off time to assist. Booking is always the quick part because we found a great deal. Adding stuff is not a big deal.

My question... Is there a TA that you could recommend that would be able to provide this type of service. We have looked at the OBC's from companies like DU and see that we may get a better deal using them. We recently found a great deal on a cruise on the Dream. We booked it ourselves because there were only 10 rooms left in the 4A category. Only other thing was concierge. After booking we tried DU quote stating that we had already booked. By the time the DU rep got back to us with a quote, there was nothing left but concierge. Maybe our email wasn't clear. When we explained that we had already booked, we were told that we wouldn't get much of an OBC since we had already booked.

Does anyone have any suggestions?
I've merged your thread with another thread on the same topic.
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Old 02-25-2013, 10:32 AM   #27
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I book with a Travel Agent just to get the onboard credits.

I use Dreams Unlimited Travel (which owns the DISboards!) I have had a fantastic experience working with them! My TA answers any questions I have! But I can book all my excursions, reservations, spa reservations, etc. all myself directly through Disney!
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Old 02-25-2013, 10:46 AM   #28
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Originally Posted by MAJPLO View Post
I think the last minute service comes from the existing relationship. I am experiencing a similar situation and really beginning to wonder if the OBC is worth dealing with the slow service. No suggestion for a specific TA but just to start somewhere with building a relationship with one with high OBC and hopefully the service will catch up.
The slowness is what kills it for me. I tried to do one recently and it took two days to get a quote and then I asked a question about having a different room if it was available and by the time she got back the window to book at that price was over and it was evening so she was out of office and calling meant answering maching. So not worth it
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Old 02-25-2013, 02:02 PM   #29
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In all honesty, I probably should be a Travel Agent with all the research I do for our cruises, airlines, hotels, transportation, etc. because I like nice things but at a bargain price (or at least try to). But with the past few Disney Cruises, I have used a TA @ www.smallworldvacations.com because of the onboard credit and because I didn't have time to book 5+ cabins especially since Disney's website stinks and you have to constantly call them.

I have been so happy with my TA that we have referred a bunch of our friends and family to her because she's on top of stuff (and I'm sort of a control freak and like things done ASAP).

Other than the cruise, I book our flights, hotels, transportation/rental cars, trip insurance, etc. by myself.
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Old 02-25-2013, 02:33 PM   #30
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Originally Posted by PaceFamily View Post
Hello All,


My question... Is there a TA that you could recommend that would be able to provide this type of service. We have looked at the OBC's from companies like DU and see that we may get a better deal using them. We recently found a great deal on a cruise on the Dream. We booked it ourselves because there were only 10 rooms left in the 4A category. Only other thing was concierge. After booking we tried DU quote stating that we had already booked. By the time the DU rep got back to us with a quote, there was nothing left but concierge. Maybe our email wasn't clear. When we explained that we had already booked, we were told that we wouldn't get much of an OBC since we had already booked.

Does anyone have any suggestions?
If you had to PIF when you booked, you can't then transfer to a TA. Some of the great last minute deals have to be PIF on booking, so you either have to go through the TA before booking or no OBC.

Nancy
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