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Old 02-17-2013, 03:07 PM   #1
hoosll
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My Experience website ... what I miss

I really miss the ability to create a few trip scenarios and compare the cost ... or even just the ability to save a vacation plan without "putting it in the cart".

Anyone else frustrated. How can we tell Disney what we liked about the old interface?
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Old 02-17-2013, 03:11 PM   #2
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What I miss is a website that works
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Old 02-17-2013, 03:17 PM   #3
SolitaryPhoenix
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It's very frustrating; I can see how it could be a wonderful tool, IF it wasn't so messed up! I didn't think it would be possible for the site to be more irritating, but I was wrong...
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Old 02-17-2013, 04:26 PM   #4
closetmickey
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i miss that I don't automatically see my vacation countdown and a large photo of my upcoming resort. Now I need to log on, and then it is just a small image.
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Old 02-17-2013, 04:29 PM   #5
gwynne
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Gosh, where to start. The new My Experience site is a huge downgrade from what Disney used to have. Sad.
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Old 02-17-2013, 11:46 PM   #6
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Quote:
Originally Posted by closetmickey View Post
i miss that I don't automatically see my vacation countdown and a large photo of my upcoming resort. Now I need to log on, and then it is just a small image.
Ditto.
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Old 02-18-2013, 12:57 AM   #7
closetmickey
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And after tonight I miss actually being able to make ADR's!! The site says Im at 179 days, but can't book anything!!
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4/14- 7nt Eastern on the FANTASY! 11/13- Weekend at DLR and stay at Disneyland Hotel
8/13- CR at WDW/ 4nt Cruise on DREAM! 6/12- Poly/POR Split Stay at WDW
8/11- DLR and stay at Grand Californian 1/11- 2 night Cruise to Nowhere on WONDER
10/10- DLR/ Mickey's Halloween Party and stay at Paradise Pier
2/10- WDW and a Week stay at the AKL 2/10- 4 Night Bahamas Cruise on DCL WONDER
6/09- DLR- Stay at Paradise Pier 4/09- DLR/ Club 33- Stay at Disneyland Hotel
10/08- Halloween Party at DCA 3/08- 3 Night Bahamas Cruise on DCL WONDER
2/08- WDW and stay at The Beach Club 10/07- Halloween Party at DCA and stay at GCH
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Old 02-18-2013, 01:39 AM   #8
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I miss being able to save several vacation options too. Maybe we were using up too much memory on them?
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Old 02-18-2013, 07:54 AM   #9
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Quote:
Originally Posted by momofkids View Post
I miss being able to save several vacation options too. Maybe we were using up too much memory on them?
It makes me wonder if the software designers ever used the original interface. Most companies will post a beta version (alternate experience) and collect feedback on the future changes .. not Disney ... seems so shortsighted to alienate their best customers especially when most of the "my experience" planning tools are disconnected.

In the end, where are the usual Disney surveys collecting feedback ... the "man behind the curtain" has turned his back on us.
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WL - Nov '06 - Big Willie retires
BWV - Nov '07 Midweek long weekend
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Old 02-20-2013, 01:57 PM   #10
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I agree!

I actually just came to search the forum to see if I'm missing the "save this vacation" button. When I was planning the trip I just returned from, I kept several vacation package options saved, that I returned to and kept tweaking until I decided what I wanted. I also put in dates that I knew I would not be going, just to get some ideas on cost based on the season (value/etc), before the 2013 package prices were released. I realized that the price would go up some, but it gave me some idea to just play with dates/resorts/options.

The website changed after I'd made my reservations for the trip we just took, so I hadn't dug deep enough to see that this feature is now gone. Now that I'm back and looking ahead (too far ahead of you ask me, but at least I have something in the works), I am really sad to see that this tool is gone.
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Old 02-20-2013, 06:33 PM   #11
hoosll
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Quote:
Originally Posted by ssleblanc View Post
I agree!

I actually just came to search the forum to see if I'm missing the "save this vacation" button. When I was planning the trip I just returned from, I kept several vacation package options saved, that I returned to and kept tweaking until I decided what I wanted. I also put in dates that I knew I would not be going, just to get some ideas on cost based on the season (value/etc), before the 2013 package prices were released. I realized that the price would go up some, but it gave me some idea to just play with dates/resorts/options.

The website changed after I'd made my reservations for the trip we just took, so I hadn't dug deep enough to see that this feature is now gone. Now that I'm back and looking ahead (too far ahead of you ask me, but at least I have something in the works), I am really sad to see that this tool is gone.
Ditto!
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Cont -'84 Kids 10 & 7; Poly - '90 Kids 16 & 13
WL - Dec '00 - Big 5-0, No Kids! Yeah!
WL - Feb '02; WL - Sep '03 Big Willie's B-day
WL- Dec '04 MY B-day
WL - Nov '06 - Big Willie retires
BWV - Nov '07 Midweek long weekend
WL - Apr '12 Me, DD, and DGS4, DGS2 -their 1st trip!
FW - Dec '12 First time in RV; Feb '13 Midwinter escape; Feb '14 Snowbirds!
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Old 02-20-2013, 06:47 PM   #12
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Another here who absolutely hates the new website...I find it to be so slow. My 180 day mark was yesterday and luckily for me the old website is still on my IPad so I made all my ADR's from there & it was painless
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Old 02-21-2013, 06:42 AM   #13
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I also don't like the way this new site works!!
I had a reservation but was thinking of changing and upgrading to a different resort for the same dates. Not only did it want to require me to put it the cart in order to see the actual rates, but it then warned me that it could replace any current reservation I was holding if I did that! I didn't want to take that risk!
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Old 02-21-2013, 06:55 AM   #14
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add me to the i can't stand the new website list. It's just so cumbersome and not really all that user friendly
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Old 02-23-2013, 07:46 AM   #15
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Maybe something was just added, I was able to save an offer this morning. I kinda wonder though, "Is it really an upgrade if it actually takes features away ?"
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