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Old 02-20-2013, 11:06 AM   #1
pannm
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anyone else w/ Disney cruise website problems?

OK, we leave early tomorrow. I have been going to the Disney cruise website off and on ALL MORINING, to print my boarding documents. It won't let me in to the online check in/documents page. I filled out all of my information last week, but didn't want to print my documents until just before we left. Went to print them and can't get in! Anyone else with these issues today? I've tried it from two different computers.
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Old 02-20-2013, 11:13 AM   #2
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I get incorrect login information. I did call the number mentioned and they helped me get in, but it's still not quite right and I still get the error. I am so happy that I printed out the boarding information on Sunday! It's been crazy ever since.
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Old 02-20-2013, 11:14 AM   #3
calismic
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Are you using Google Chrome by chance? They have some coding issues in Chrome, so I always visit the site using Firefox/Safari.
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Old 02-20-2013, 11:25 AM   #4
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It's not just you; my in-laws are also having problems checking in their two staterooms.
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Old 02-20-2013, 11:31 AM   #5
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No, not using Chrome. I tried it with Chrome after my other didn't work properly, I get the same message with both.
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Old 02-20-2013, 01:08 PM   #6
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I know you tried on different computers but clear the browser cache, delete temp internet files etc...

Worst case reboot!
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Old 02-20-2013, 01:19 PM   #7
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I am seeing issues today with the cruise search results page not populating correctly. This is using Firefox.

It wasn't a problem yesterday or at any other time, for that matter.
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Old 02-20-2013, 01:31 PM   #8
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Maybe they're adding the Dubrovnik and Venice excursions?....
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Old 02-20-2013, 02:09 PM   #9
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Just tried IE and the search results page is displaying fine. Hmmm...
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Old 02-20-2013, 02:39 PM   #10
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The problem was DCL's fault and has been resolved. People are now reporting check-in as working.
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