Ths DIS is a great place to ask Disney Cruise Line questions and share tips.
Dreams Unlimited Travel - The official sponsor of the Disney Cruise Forums Dreams Unlimited Travel - the official sponsor of the Disney Cruise Forums  

Go Back   The DIS Discussion Forums - DISboards.com > Disney Cruise Line > Disney Cruise Line Forum
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read



Reply
 
Thread Tools Rate Thread Display Modes
Old 02-19-2013, 04:15 PM   #46
nannylori
Mouseketeer
 
Join Date: Aug 2000
Location: hampton bays,ny, and Key West,Fla,usa
Posts: 393

Quote:
Originally Posted by woody73 View Post
One thing nice about RCI and Celebrity's programs is they have reciprocal benefits.

So the first time we cruised on Celebrity, we received the "past guest" benefits for having sailed with RCI. We received the past guest coupon booklet, and were invited to some very nice receptions among other benefits.

YMMV

Woody
Didn't know about that. We've been on RCI a few times,but never on Celebrity and wanted to experience them too. The Celebrity EBPC 1/20/14 is already sold out for their verandah,but their concierge level is still $1000 less than DCL's Verandah and they make more port stops than DCL. So we're thinking about it...... We really do love DCL,it's a classy operation,no doubt about it. But I DO expect some sort of decent level of appreciation,if you want me to keep throwing our hard earned money your way. We won't stop cruising DCL. We just won't be doing it as much as we used to plan to.
nannylori is offline   Reply With Quote
Old 02-19-2013, 05:34 PM   #47
clten
DIS Veteran
 
Join Date: Apr 2005
Location: New Jersey
Posts: 2,731

When we sailed last November, we didn't even have the Platinum check-in. The person directing you to the line pointed us to the non-castaway line. We asked if there was a platinum line, she told us no and again pointed us to the longer non-castaway line. When we got to the desk, that cast member asked us why we didn't go over to the platinum desk to check in since there wasn't a line there.

So sometimes you can't even get the limited perks they are still giving you.

But I really think it is insulting how they replaced (I think this is why it is still listed on the website as a perk) the experiences with basically discounts. (Our first cruise with these was Hawaii which I didn't expect them to show much love to return cruisers. But on our next after that I thought we'd go back to have an experience. In talking with Guest Services about something else, I asked about the experiences and they said -- with a straight face -- "But we are offering experiences, didn't you get your letter about the experiences for bingo, the spa and all that. And you can do all of them, you don't have to pick just one like you used to.")

How much money could it really cost them to give me one free bingo card (doesn't have to be for the whole session, last game is fine) without me having to purchase a bingo package to get it. If I showed up to get my "free" card, I know they would make some money on the drinks I would buy. I might even decide on my own that since I'm there I'll buy a bingo package. But to make me buy things to get my "experience" is beyond maddening.

I never knew why people were booking extra cruises to get up to platinum (I see the extra OBB credit but spending thousands to get an extra couple of hundred still doesn't calculate to me.) There are very few perks different between being platinum and gold. There should be a bigger differentiation in my mind. Once you've sailed 5 times, you pretty much have most of the perks.
clten is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 02-19-2013, 06:35 PM   #48
PirateLife4Me:)
Mouseketeer
 
Join Date: Sep 2010
Location: Miami, FL
Posts: 130

I agree instead of silver 1-5 gold 6-10 and platinum 11-up it should of been silver 1-10 gold 11-20 and platinum 21-up and of course a broader selection of perks between the 3
__________________
9/13/07 - 3 Night Bahamian (Wonder)
2/23/08 - 7 Night Caribbean (Magic)
9/25/08 - 3 Night Bahamian (Wonder)
9/05/09 - 7 Night Western Caribbean (Magic)
4/10/10 - 14 Night Transatlantic Eastbound (Magic)
10/23/10 - 7 Night Eastern Caribbean (Magic)
1/26/11 - 4 Night Bahamian (Dream)Maiden Voyage
2/11/12 - 7 Night Eastern Caribbean (Magic)
1/10/13 - 4 Night Bahamian (Wonder)
1/14/13 - 5 Night Western (Wonder)
9/05/13 - 3 Night Bahamian (Dream)
2/21/14 - 5 Night Western (Wonder)
2/26/14 - 4 Night Bahamian (Wonder)
PirateLife4Me:) is offline   Reply With Quote
Old 02-19-2013, 06:52 PM   #49
Namsupak
DIS Veteran
 
Namsupak's Avatar
 
Join Date: Jun 2006
Location: West Virginia
Posts: 1,855

Quote:
Originally Posted by PirateLife4Me:) View Post
I agree instead of silver 1-5 gold 6-10 and platinum 11-up it should of been silver 1-10 gold 11-20 and platinum 21-up and of course a broader selection of perks between the 3
Or like it has been said before by days of cruising or even giving concierge extra credit since it is a double fee a lot of the time. We did 12 cruises in 4 years and sadly we missed out on a lot of the perks. Usually we are taking longer or specialty cruises and often concierge so we it would be nice if that we accounted for as well.
__________________
Lauren
Married May 26, 2008 Epcot's Japan/Adventurer's Club/Living Seas Salon
DD Lorelei Born 2009, Jameson Born 2012

WDW: 1998, March 2002, Dec 2006, Dec 2007, May 2008, Sept 2008, Dec 2009, Sept 2010, Jan 2011, July 2011, Jan 2012, Feb 2012, Aug 2012, Dec 2012
DCL: June 2008, Feb 2009, Dec 2009, Nov 2010, Jan 2011 (MV Dream), WBTA Sept 2011, Dec 2011, NYE Dream 2011-12, Jan 2012, March 2012 MV Fantasy, Dec 2012 Fantasy, May 2013 WBPC, Jan 2014
DLP: Sept 5, 2011
Coming Up: Sept 2014 WBTA
Namsupak is offline   Reply With Quote
Old 02-19-2013, 06:58 PM   #50
neg58
DIS Veteran
 
Join Date: Oct 2012
Posts: 1,660

Well, according to the 'Strangest thing you've ever seen on a cruise' thread, Platinum cruisers don't have to wait in line!:


On our last cruise to Canada, Minnie came out into the waiting to board area in her Lady Liberty outfit. There was a long line of people to see her/take pictures. We were just walking up to Minnie when a family of 4 all wearing mouse ears came from the exit side to see Minnie. The nice CM pointed out the line, but the dad said, "We're platinum cruisers, we don't have to wait in line!" We let them have their moment as I didn't want to start our cruise on a bad note. We laughed and thought "Karma will get them!!"

Who knew?

Nancy
neg58 is offline   Reply With Quote
Old 02-19-2013, 07:46 PM   #51
lilpooh108
DIS Veteran
 
lilpooh108's Avatar
 
Join Date: Apr 2010
Location: Depends on the moment
Posts: 4,148

Quote:
Originally Posted by clten View Post
When we sailed last November, we didn't even have the Platinum check-in. The person directing you to the line pointed us to the non-castaway line. We asked if there was a platinum line, she told us no and again pointed us to the longer non-castaway line. When we got to the desk, that cast member asked us why we didn't go over to the platinum desk to check in since there wasn't a line there.

So sometimes you can't even get the limited perks they are still giving you.

But I really think it is insulting how they replaced (I think this is why it is still listed on the website as a perk) the experiences with basically discounts. (Our first cruise with these was Hawaii which I didn't expect them to show much love to return cruisers. But on our next after that I thought we'd go back to have an experience. In talking with Guest Services about something else, I asked about the experiences and they said -- with a straight face -- "But we are offering experiences, didn't you get your letter about the experiences for bingo, the spa and all that. And you can do all of them, you don't have to pick just one like you used to.")

How much money could it really cost them to give me one free bingo card (doesn't have to be for the whole session, last game is fine) without me having to purchase a bingo package to get it. If I showed up to get my "free" card, I know they would make some money on the drinks I would buy. I might even decide on my own that since I'm there I'll buy a bingo package. But to make me buy things to get my "experience" is beyond maddening.

I never knew why people were booking extra cruises to get up to platinum (I see the extra OBB credit but spending thousands to get an extra couple of hundred still doesn't calculate to me.) There are very few perks different between being platinum and gold. There should be a bigger differentiation in my mind. Once you've sailed 5 times, you pretty much have most of the perks.
Wow, that must be frustrating. I really hope DCL revamps the program.
lilpooh108 is offline   Reply With Quote
Old 02-19-2013, 08:22 PM   #52
tinkerone
DIS Veteran
 
Join Date: Jun 2007
Posts: 2,949

i'm the minority here. I think its nice when I walk into my cabin and find anything they leave, anything is a bonus. obc are nice but if they didn't offer them I would still book and not notice. I just can't get excited about a 'free tour' when I have an entire listing of things to do. cocktail party? been to one, don't think it was worth my time to get a free drink and rice krispy treat. never went back, better things to do. don't get me wrong, if I get the discount at the shops, well, bonus. I just don't plan for it cause if its not there, oh well.
i'm not on the ship for freebies, i'm on it for the pure joy! if I get anything extra, thanks mickey!!
tinkerone is online now   Reply With Quote
Old 02-19-2013, 08:27 PM   #53
Four Swampers
Picture is Disney Wonder at Cabo San Lucas
 
Four Swampers's Avatar
 
Join Date: Feb 2012
Location: Ohio
Posts: 658

Quote:
Originally Posted by DCL Repeaters View Post
Very well said and I really am feeling the need for a break from DCL (after 25+ cruises, 200+ days on board). I used to have that 'special' feeling when sailing with them, but sadly that is gone. For the first time in years, I have nothing booked (always had 2 or 3 cruises booked) and our vacation $$'s are going elsewhere.
Indeed. My wife just made platinum, which will be I guess maybe a little nice on our Med cruise this summer. We also booked a nine night Greek islands cruise for next summer, but I think I will let that one go. Instead, we'll go someplace new. If DCL has any last minute bargains that work for us, I might snap them up.
__________________
Wonder 11/19/09 Bahamas // Magic 08/07/10Mediterranean // Wonder 03/27/11 Mexican Riviera
Dream 11/17/11 Bahamas // Fantasy 03/31/12 Maiden Voyage // Wonder 06/11/12 Alaska
Wonder 09/10/12 Vancouver to LA // Magic 06/15/13 Mediterranean // Magic 11/06/13 Key West & CC
Four Swampers is offline   Reply With Quote
Old 02-19-2013, 09:53 PM   #54
scrapycruiser
DIS Veteran
 
scrapycruiser's Avatar
 
Join Date: Feb 2005
Location: Houston,TX
Posts: 1,794

Are platinum guest able to apply their free Palo meal to brunch ?
We did this on our last cruise; however, a cast member told me on the phone today that its only good for dinner. Has it changed ?
__________________
[url=http://distickers.com/ticker/][/url[url='http://www.mickeypath.com/']
scrapycruiser is offline   Reply With Quote
Old 02-19-2013, 10:09 PM   #55
lilpooh108
DIS Veteran
 
lilpooh108's Avatar
 
Join Date: Apr 2010
Location: Depends on the moment
Posts: 4,148

Quote:
Originally Posted by Four Swampers View Post
Indeed. My wife just made platinum, which will be I guess maybe a little nice on our Med cruise this summer. We also booked a nine night Greek islands cruise for next summer, but I think I will let that one go. Instead, we'll go someplace new. If DCL has any last minute bargains that work for us, I might snap them up.
Totally agreed. I checked out NCL prices for the Greek Islands for 2014 and was shocked at how reasonable the prices are. We might do a DCL transatlantic and combine it w/a cruise from another line.

Regarding last minute fares--- We grabbed an IGT fare to Alaska last summer and it was a great deal...much cheaper than if we had booked it on day 1 of price release the year before; and comparable to what we would have paid w/Holland America for 3 of us.
lilpooh108 is offline   Reply With Quote
Old 02-19-2013, 10:14 PM   #56
jdb in AZ
It could end up curdled
 
jdb in AZ's Avatar
 
Join Date: Feb 2011
Posts: 6,298

Quote:
Originally Posted by scrapycruiser View Post
Are platinum guest able to apply their free Palo meal to brunch ?
We did this on our last cruise; however, a cast member told me on the phone today that its only good for dinner. Has it changed ?
Others have been able to use it for brunch. If the policy has changed, it would've been mentioned here on the DIS as yet another perk that has been taken away.
jdb in AZ is offline   Reply With Quote
Old 02-20-2013, 07:20 AM   #57
lbgraves
Little Cinderella's Mommy
The bad news is...they are driving me nuts!!!
 
lbgraves's Avatar
 
Join Date: Feb 2003
Posts: 47,994

Quote:
Originally Posted by scrapycruiser View Post
Are platinum guest able to apply their free Palo meal to brunch ?
We did this on our last cruise; however, a cast member told me on the phone today that its only good for dinner. Has it changed ?
Quote:
Originally Posted by jdb in AZ View Post
Others have been able to use it for brunch. If the policy has changed, it would've been mentioned here on the DIS as yet another perk that has been taken away.
ITA with this response! In most cases, the CMs who answer the phone at DCL's 800# have not been on the ship so don't know the reality on the ships.
__________________
Lisa

Magic: E 11/15/2003, W 12/4/2004, E 12/10/2005, W 12/9/2006, EBPC 8/2008, W 1/8/2011
Wonder: 3N 1/11/2010, Alaska 7/26/11
Fantasy: MV 3/31/2012, E 3/23/2013


DCL 2015 Opening Day Pricing Thread #2 April - August
Past Opening Day Pricing Threads
lbgraves is offline   Reply With Quote
Old 02-20-2013, 07:42 AM   #58
dan and scott
DIS Veteran
 
dan and scott's Avatar
 
Join Date: Aug 1999
Location: Mansfield, OH USA
Posts: 2,414

Everyone that cruises DCL is platinum now there isn't a significant line drawn between the levels. I do believe the DCL has "watered down" the platinum level. There are now too many returning cruisers on the same levels of each cruise. DCL is a victim of its own popularity.
I know this sounds aweful but I will say(and probably get flamed) but I do miss the days that DCL was an infant and the ships did'nt sail full especially after 911.
I know DCL doesn't need to offer anything but at least they should have been able to better forecast returning guests as per Castaway levels.

Scott
__________________
dan and scott is offline   Reply With Quote
Old 02-20-2013, 07:57 AM   #59
AlexandNessa
Proud Redhead
Does anyone know what I'm talking about?
Must sleep barefoot
HEY EVERYONE...THIS IS A SECRET...SHE HATED THE MUMMY MOVIE
 
AlexandNessa's Avatar
 
Join Date: Jun 2003
Location: New Jersey
Posts: 5,223

Think about it ... DCL is genius. Absolutely no CC benefits cost them money, other than the free Palo meal. In fact, in order to get the "perk" of booking excursions, etc, early, you also have to pay up early, earlier than you normally would've anyway. Bonus for them.

Not sure why they give such grief over priority check-in or the special experience. Neither one of them cost them a whole lot of anything to begin with. Can't be a cost savings, must be a matter of their convenience.

I honestly think that DCL didn't carefully consider just how easy it would be to get to Platinum. Ten cruises really isn't a whole heck of a lot. I think perhaps they started off with a small percentage of Platinums on any given cruise, and then the number just skyrocketed from there, and now they are trying to compensate.

Honestly, I'm still trying to figure out how a 3-night cruise in September in an inside cabin = the same as a 12-night Med. cruise over the summer in the Walt Suite? That is just taking a wander through Crazy Town.
__________________
Alex Vanessa
AlexandNessa is offline   Reply With Quote
Old 02-20-2013, 08:01 AM   #60
TDC Nala
1937, what a year that was
Diet Coke on Ice or Else
I apparently don't do anything they want to stimulate
 
TDC Nala's Avatar
 
Join Date: Jun 2001
Location: Not far enough outside the Beltway
Posts: 58,385
DISboards Moderator

I've been on the Hawaii cruise where nearly half the passengers were platinum cruisers. They had to hold the gold/platinum reception on the pool deck.

I've also been on the Dream (last month) where there were so few golds/plats that there were only a few scattered guests in Evolution, spent a full 10 minutes chatting with the captain, got pics with Donald Duck without any line and had all the champagne we could drink.

but I do think when they get to the point where they can fill half a ship with platinum guests, that there are too many platinums. Maybe a higher level is called for.
__________________
TDC Nala is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 09:42 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.