Disney Information Station Logo

Go Back   The DIS Discussion Forums - DISboards.com > Global Neighbours > Canadian Trip Planning & Community Board
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read





Reply
 
Thread Tools Rate Thread Display Modes
Old 02-21-2013, 04:59 PM   #16
rebeccaariel
DIS Veteran
 
rebeccaariel's Avatar
 
Join Date: Oct 2012
Location: Canada
Posts: 534

Quote:
Originally Posted by Mike2023 View Post
If anyone really wants to get on the site you can use a service like tunnelbear to trick the site into thinking your in the US. This is how I have been able to use it, works as expected.
Thank you for posting about this!

I can now access the website, but I'm still have the same problem I've been having on the app. Currently it says all my dining reservations are for me and one unidentified adult guest. I want to add my mom so that she can see the plans on her app, but every time I do, it reverts back to an unidentified guest when I click "Done". Any idea what's going on with that?
__________________

2000 - Dixie Landings, 2012 - Pop Century, 2013 - Port Orleans: Riverside and BoardWalk Inn



Turing 21 With Mickey - A Father/Daughter August '13 PTR

No Princes Allowed! - A Mother-Daughter Trip
rebeccaariel is offline   Reply With Quote
Old 02-21-2013, 07:00 PM   #17
Mike2023
DIS Veteran
 
Mike2023's Avatar
 
Join Date: Feb 2008
Location: Toronto
Posts: 1,279

Quote:
Originally Posted by rebeccaariel View Post
Thank you for posting about this!

I can now access the website, but I'm still have the same problem I've been having on the app. Currently it says all my dining reservations are for me and one unidentified adult guest. I want to add my mom so that she can see the plans on her app, but every time I do, it reverts back to an unidentified guest when I click "Done". Any idea what's going on with that?
That just sounds like a bug to me.

Did you add your mom? Does she have an account that you have linked to yours?
__________________
Check out my Disney Vacation Planning Tools HERE where you can get pdf files for your Phone / iPad / PC / Mac.


{1997 - July - CBR (First Trip)}{1999 - July - Off site}{2005 - June - Off site (Honeymoon)}{2006 - May - Off site (1 Year Anniversary)}
{2008 - April - AKL (3 Year Anniversary)}{2009 - May - AKL,POLY,POR (4 Year Anniversary/DD first Trip)}{2010 - Jan - BLT,AKV,POLY}
{2010 - Oct - BLT,BCV,AKL}{2011 - Aug - AKL}{2012 - Jun - PCC3.0,AKL,BCV}{2013 - May - AKL,DCL}{2013 - Oct - POP}{2014 - Mar - AOA,BLT,DCL}
{2015 - Feb - BWV (Daytonay500)}{2015 - Oct - Offsite,DCL,US (10th Anniversary)}
Mike2023 is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 02-21-2013, 07:24 PM   #18
rebeccaariel
DIS Veteran
 
rebeccaariel's Avatar
 
Join Date: Oct 2012
Location: Canada
Posts: 534

Quote:
Originally Posted by Mike2023

That just sounds like a bug to me.

Did you add your mom? Does she have an account that you have linked to yours?
She shows up on my family list, and shows up as an option when editing guests for ADRs, but it just doesn't work when I choose her. It reverts back to "unidentified guest" every time
__________________

2000 - Dixie Landings, 2012 - Pop Century, 2013 - Port Orleans: Riverside and BoardWalk Inn



Turing 21 With Mickey - A Father/Daughter August '13 PTR

No Princes Allowed! - A Mother-Daughter Trip
rebeccaariel is offline   Reply With Quote
Old 02-22-2013, 06:18 AM   #19
Mike2023
DIS Veteran
 
Mike2023's Avatar
 
Join Date: Feb 2008
Location: Toronto
Posts: 1,279

Quote:
Originally Posted by rebeccaariel View Post
She shows up on my family list, and shows up as an option when editing guests for ADRs, but it just doesn't work when I choose her. It reverts back to "unidentified guest" every time
Did you add her to your family list AFTER making the ADRs? I think I had this problem as well. Anything I made after setting up my DW and DD I was able to add with 0 problems.

I would not stress over it to much as in the end only thing that matters is you have your reservation.
__________________
Check out my Disney Vacation Planning Tools HERE where you can get pdf files for your Phone / iPad / PC / Mac.


{1997 - July - CBR (First Trip)}{1999 - July - Off site}{2005 - June - Off site (Honeymoon)}{2006 - May - Off site (1 Year Anniversary)}
{2008 - April - AKL (3 Year Anniversary)}{2009 - May - AKL,POLY,POR (4 Year Anniversary/DD first Trip)}{2010 - Jan - BLT,AKV,POLY}
{2010 - Oct - BLT,BCV,AKL}{2011 - Aug - AKL}{2012 - Jun - PCC3.0,AKL,BCV}{2013 - May - AKL,DCL}{2013 - Oct - POP}{2014 - Mar - AOA,BLT,DCL}
{2015 - Feb - BWV (Daytonay500)}{2015 - Oct - Offsite,DCL,US (10th Anniversary)}
Mike2023 is offline   Reply With Quote
Old 02-22-2013, 07:23 AM   #20
rebeccaariel
DIS Veteran
 
rebeccaariel's Avatar
 
Join Date: Oct 2012
Location: Canada
Posts: 534

Quote:
Originally Posted by Mike2023

Did you add her to your family list AFTER making the ADRs? I think I had this problem as well. Anything I made after setting up my DW and DD I was able to add with 0 problems.

I would not stress over it to much as in the end only thing that matters is you have your reservation.
I did add her after making the ADRs. Oh well! You're right, the important thing is that everything shows up correctly. Maybe it'll work eventually.
__________________

2000 - Dixie Landings, 2012 - Pop Century, 2013 - Port Orleans: Riverside and BoardWalk Inn



Turing 21 With Mickey - A Father/Daughter August '13 PTR

No Princes Allowed! - A Mother-Daughter Trip
rebeccaariel is offline   Reply With Quote
Old 02-22-2013, 07:48 AM   #21
Mike2023
DIS Veteran
 
Mike2023's Avatar
 
Join Date: Feb 2008
Location: Toronto
Posts: 1,279

Quote:
Originally Posted by rebeccaariel View Post
I did add her after making the ADRs. Oh well! You're right, the important thing is that everything shows up correctly. Maybe it'll work eventually.
Make a dummy ADR to test if it adds your members, just to compare. Cancel the ADR when your done of course.
__________________
Check out my Disney Vacation Planning Tools HERE where you can get pdf files for your Phone / iPad / PC / Mac.


{1997 - July - CBR (First Trip)}{1999 - July - Off site}{2005 - June - Off site (Honeymoon)}{2006 - May - Off site (1 Year Anniversary)}
{2008 - April - AKL (3 Year Anniversary)}{2009 - May - AKL,POLY,POR (4 Year Anniversary/DD first Trip)}{2010 - Jan - BLT,AKV,POLY}
{2010 - Oct - BLT,BCV,AKL}{2011 - Aug - AKL}{2012 - Jun - PCC3.0,AKL,BCV}{2013 - May - AKL,DCL}{2013 - Oct - POP}{2014 - Mar - AOA,BLT,DCL}
{2015 - Feb - BWV (Daytonay500)}{2015 - Oct - Offsite,DCL,US (10th Anniversary)}
Mike2023 is offline   Reply With Quote
Old 02-27-2013, 01:23 PM   #22
World Showcaser
DIS Veteran
 
World Showcaser's Avatar
 
Join Date: Jul 2011
Posts: 973

When I went to book my trip about a month ago, I was seeing a tab for MyDisneyExperience. However, the site was being horrible. It hasn't been there since and the site is working great.

I'm going to give this TunnelBear a try and see if I can get into the site too. Even if there's nothing much to do with MyDisneyExperience, I'm too curious to be left out.
__________________
World Showcaser is offline   Reply With Quote
Old 02-27-2013, 01:39 PM   #23
World Showcaser
DIS Veteran
 
World Showcaser's Avatar
 
Join Date: Jul 2011
Posts: 973

So, I downloaded Tunnelbear and made sure it was installed properly and turned on and I still don't get a My Disney Experience option when I'm on the Walt Disney World website. I also tried logging out and back in to the website. And I am using Google Chrome. Any more tips?
__________________
World Showcaser is offline   Reply With Quote
Old 02-27-2013, 01:43 PM   #24
World Showcaser
DIS Veteran
 
World Showcaser's Avatar
 
Join Date: Jul 2011
Posts: 973

Ok. Interestingly...when I opened the website on Internet Explorer it worked fine and has given me the My Disney Experience page. Hmmm....
__________________
World Showcaser is offline   Reply With Quote
Old 02-27-2013, 06:02 PM   #25
Mike2023
DIS Veteran
 
Mike2023's Avatar
 
Join Date: Feb 2008
Location: Toronto
Posts: 1,279

Quote:
Originally Posted by World Showcaser View Post
Ok. Interestingly...when I opened the website on Internet Explorer it worked fine and has given me the My Disney Experience page. Hmmm....
Its because you have the history cached in google chrome. Clear your history and your cookies and it will load for you. :-)
__________________
Check out my Disney Vacation Planning Tools HERE where you can get pdf files for your Phone / iPad / PC / Mac.


{1997 - July - CBR (First Trip)}{1999 - July - Off site}{2005 - June - Off site (Honeymoon)}{2006 - May - Off site (1 Year Anniversary)}
{2008 - April - AKL (3 Year Anniversary)}{2009 - May - AKL,POLY,POR (4 Year Anniversary/DD first Trip)}{2010 - Jan - BLT,AKV,POLY}
{2010 - Oct - BLT,BCV,AKL}{2011 - Aug - AKL}{2012 - Jun - PCC3.0,AKL,BCV}{2013 - May - AKL,DCL}{2013 - Oct - POP}{2014 - Mar - AOA,BLT,DCL}
{2015 - Feb - BWV (Daytonay500)}{2015 - Oct - Offsite,DCL,US (10th Anniversary)}
Mike2023 is offline   Reply With Quote
Old 02-27-2013, 09:27 PM   #26
EastYorkDisneyFan
DIS Veteran
 
EastYorkDisneyFan's Avatar
 
Join Date: Sep 2006
Location: East York (Toronto), Ontario, Canada
Posts: 2,539

Quote:
Originally Posted by World Showcaser View Post
So, I downloaded Tunnelbear and made sure it was installed properly and turned on and I still don't get a My Disney Experience option when I'm on the Walt Disney World website. I also tried logging out and back in to the website. And I am using Google Chrome. Any more tips?
Try logging in and leave the page without logging out. Then go back to the page. That's how it happened with me getting it to work.
__________________
Heading West for DPN WestFest 2010 - TR underway F & F at the DLR! Fun and planing for DPN WestFest 2011

You can dream, create, design and build the most wonderful place in the world, but it takes people to make the dream a reality.
- Walt Disney
EastYorkDisneyFan is offline   Reply With Quote
Old 02-28-2013, 02:10 AM   #27
Sue M
DIS Veteran
 
Sue M's Avatar
 
Join Date: May 2009
Location: B.C.
Posts: 9,336

Quote:
Originally Posted by World Showcaser View Post
When I went to book my trip about a month ago, I was seeing a tab for MyDisneyExperience. However, the site was being horrible. It hasn't been there since and the site is working great.

I'm going to give this TunnelBear a try and see if I can get into the site too. Even if there's nothing much to do with MyDisneyExperience, I'm too curious to be left out.
I don't get the new wdw website either, but have the My Disney Experience APP on my iPad.
When I made our ADRs for myself, daughter, and a friend who is joining us I couldn't add her or daughter to my reservations, even though the ADRs are for 3 people, when I went to add them ( our acts are linked) so friend could see ADRs, it wouldn't let me, saying reservation was for 1. Ugh. I phoned Tec support, and also an update came out this week for My Disney Experience.
I don't know who fixed the bug, the App update or Tec support, but all is working now. I'm able to add dining party, and friend can now see ADRs.
__________________
Past Trips:
Aug 2003 WDW Marriott Courtyard, [B]Aug 2005 [/BSeaWorld, Universal, Busch Gardens Hilton Garden Inn, ]Aug 2007 WDW CBR, Jan 2008WDW WL, Aug 2008St. Pete Beach, Universal-HRH, Sea Workd & Aquatica- Hyatt Place & Doubletree, Jan 2009WDW AKL, Aug 2009Key West Sheraton Suites, Cocoa Beach Hampton Inn, & WDW POR/WL, Jan 2010WDW Poly, Jan 2011WDW POR, Aug 2011WDW POR/BC CL, Jan 2012WDW WL, Aug 2012AKL CL, Jan. 2013POFQ Aug. 2013 WDW Pop, GF, YC Jan 2014POR

Next trip August 20-Sept 3 2014 GF & GF CL
Sue M is offline   Reply With Quote
Old 03-01-2013, 02:13 PM   #28
ixmnrs
Mouseketeer
 
ixmnrs's Avatar
 
Join Date: May 2007
Location: Toronto, Ontario, CANADA
Posts: 246

Thumbs up

Quote:
Originally Posted by Mike2023 View Post
If anyone really wants to get on the site you can use a service like tunnelbear to trick the site into thinking your in the US. This is how I have been able to use it, works as expected.
After a little adventure as my Norton AV keeps removing the download for tunnelbear, set it up and it works now...so that's what I've been missing. Thanks Mike2023 for your recommendation. Now, what happens when we travel, do I need to do the same on my iphone?
__________________
June 2004: Beach Club Villa 2BDRM
Nov 2005: Polynesian
June 2006: Disneyland Hotel
August 2007: DCL Land (POLY)/Sea(DWonder)
August 2008: Off Site Nickelodeon Hotel
March Break 2009: Contemporary Tower
March Break 2010: YC CL
August 2013 : Polynesian CL
Aug 2014: Finally decided on CR AC TPV

ME(Still Young at Heart) DW (Likewise); DS(15); DD(13)
ixmnrs is offline   Reply With Quote
Old 03-01-2013, 04:25 PM   #29
Mike2023
DIS Veteran
 
Mike2023's Avatar
 
Join Date: Feb 2008
Location: Toronto
Posts: 1,279

Quote:
Originally Posted by ixmnrs

After a little adventure as my Norton AV keeps removing the download for tunnelbear, set it up and it works now...so that's what I've been missing. Thanks Mike2023 for your recommendation. Now, what happens when we travel, do I need to do the same on my iphone?
The iPhone app will work from any ip. If you're going to use the site in safari then then a us ip will be required. (Assuming your going to WDW that ip won't be an issue)

Sent from my iPhone using DISBoards
__________________
Check out my Disney Vacation Planning Tools HERE where you can get pdf files for your Phone / iPad / PC / Mac.


{1997 - July - CBR (First Trip)}{1999 - July - Off site}{2005 - June - Off site (Honeymoon)}{2006 - May - Off site (1 Year Anniversary)}
{2008 - April - AKL (3 Year Anniversary)}{2009 - May - AKL,POLY,POR (4 Year Anniversary/DD first Trip)}{2010 - Jan - BLT,AKV,POLY}
{2010 - Oct - BLT,BCV,AKL}{2011 - Aug - AKL}{2012 - Jun - PCC3.0,AKL,BCV}{2013 - May - AKL,DCL}{2013 - Oct - POP}{2014 - Mar - AOA,BLT,DCL}
{2015 - Feb - BWV (Daytonay500)}{2015 - Oct - Offsite,DCL,US (10th Anniversary)}
Mike2023 is offline   Reply With Quote
Old 03-01-2013, 04:43 PM   #30
ixmnrs
Mouseketeer
 
ixmnrs's Avatar
 
Join Date: May 2007
Location: Toronto, Ontario, CANADA
Posts: 246

Quote:
Originally Posted by Mike2023 View Post
The iPhone app will work from any ip. If you're going to use the site in safari then then a us ip will be required. (Assuming your going to WDW that ip won't be an issue)

Sent from my iPhone using DISBoards
Awesome. Thanks. I still find the app & Website still a little buggy, especially the guest info. For our party of , it keeps showing my wife 3 times instead of my children.
__________________
June 2004: Beach Club Villa 2BDRM
Nov 2005: Polynesian
June 2006: Disneyland Hotel
August 2007: DCL Land (POLY)/Sea(DWonder)
August 2008: Off Site Nickelodeon Hotel
March Break 2009: Contemporary Tower
March Break 2010: YC CL
August 2013 : Polynesian CL
Aug 2014: Finally decided on CR AC TPV

ME(Still Young at Heart) DW (Likewise); DS(15); DD(13)
ixmnrs is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 04:35 PM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.