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Old 02-13-2013, 09:04 AM   #1
big303842
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Renting-Resorts WBC SOLVED!thanks to DIS boards!

Has anyone had any trouble from renting Wyndham BC from this person/company?
Renting-Resorts (ebay)
We purchased a 4 bedroom presidential for spring break from them, after seeing the 100% positive feedback.

Now we (and another person as ascertained from the feedback )are trying to get our money back because we never received our confirmation order after SEVERAL emails. We are now going to have to get this resolved and get our money back and then leave a negative feedback.

Panicking now because we have the tickets, for everything but no place to stay.
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Old 02-13-2013, 09:15 AM   #2
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I have no experience with them. But have you called the resort to see if there is a reservation for you?
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Old 02-13-2013, 09:16 AM   #3
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Can't you call the resort directly and see if they have your reservation on file? If so, that is the important part.
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Old 02-13-2013, 09:45 AM   #4
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No experience actually renting from this eBay'er but I just requested/received a quote from them last weekend for Myrtle Beach. The response was prompt.

PLEASE keep us updated on your outcome & experience with them, and I hope all is alright with your transaction.
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Old 02-13-2013, 10:06 AM   #5
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my husband is the one who purchased the item back in December. I am hoping it is a simple fix. But the new posting by the person in feedback giving the negative rating is scaring me.

i am hoping it is a simple problem like the seller is sick. but honestly some sort of communication would be a good thing.


was wondering online here if anyone else had problems. ill keep yall posted.
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Old 02-13-2013, 10:10 AM   #6
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Quote:
Originally Posted by Momma2PrinceNPrinces View Post
I have no experience with them. But have you called the resort to see if there is a reservation for you?
we dont have his name or a confirmation order.
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Old 02-13-2013, 10:15 AM   #7
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Try sending them an e-mail, include a phone number and ask them to call you. Sometimes e-mails can end up in a spam folder or some e-mail providers will automatically delete them if they think they are spam. Since someone else on this board seems to have had no problem contacting them I would try asking them to call you on the phone.

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Old 02-13-2013, 10:25 AM   #8
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Quote:
Originally Posted by big303842
we dont have his name or a confirmation order.
I'm not familiar with the process of reservations there, but wouldn't it be under your name?
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Old 02-13-2013, 10:48 AM   #9
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no we would be a guest of the person selling it.
so it would be under his/her name. all we have is the company he/she uses on ebay. renting-resorts.
we have been doing this for years via ebay and this is the first time this has happened to us.

plus since he hasnt be responding to our emails he doesnt know who we are... lol but he got my money via paypal lol...
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Old 02-13-2013, 10:53 AM   #10
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Quote:
Originally Posted by big303842
no we would be a guest of the person selling it.
so it would be under his/her name. all we have is the company he/she uses on ebay. renting-resorts.
we have been doing this for years via ebay and this is the first time this has happened to us.

plus since he hasnt be responding to our emails he doesnt know who we are... lol but he got my money via paypal lol...
You could always file a claim with Paypal. It will force the seller to get in contact with you. I'm so sorry you're dealing with this!
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Old 02-13-2013, 11:08 AM   #11
Upatnoon
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Quote:
Originally Posted by big303842 View Post
Has anyone had any trouble from renting Wyndham BC from this person/company?
Renting-Resorts (ebay)
We purchased a 4 bedroom presidential for spring break from them, after seeing the 100% positive feedback.

Now we (and another person as ascertained from the feedback )are trying to get our money back because we never received our confirmation order after SEVERAL emails. We are now going to have to get this resolved and get our money back and then leave a negative feedback.

Panicking now because we have the tickets, for everything but no place to stay.
I have rented from them several times. They seem to manage the points of wyndham timeshare owners. As soon as I won the bid -- even before I paid -- I got an email from them that included a phone contact.

Included in that email was a note to check your spam folder -- which is indeed some of their stuff ended up.
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Old 02-13-2013, 11:14 AM   #12
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Yes check your spam folders. What is your plan after getting your money back? Are you going to try booking with another rental company?
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Old 02-13-2013, 11:25 AM   #13
big303842
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Quote:
Originally Posted by Upatnoon View Post
I have rented from them several times. They seem to manage the points of wyndham timeshare owners. As soon as I won the bid -- even before I paid -- I got an email from them that included a phone contact.

Included in that email was a note to check your spam folder -- which is indeed some of their stuff ended up.
i called dh and told him what you said. this seems to make sense. renting resorts is maybe getting the shaft from the person they are selling it for... which is too bad.. but honestly an email at least would help.

nothing in the spam folder.. check that daily.. (school emails end up there )

actively searching ebay for something to replace as soon as paypal settles this... too bad too...
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Old 02-13-2013, 12:02 PM   #14
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You may want to consider one of the well known companies instead of ebay. we booked through vacation strategy and communication was prompt.
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Old 02-13-2013, 12:22 PM   #15
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Quote:
Originally Posted by big303842 View Post
no we would be a guest of the person selling it.
so it would be under his/her name. all we have is the company he/she uses on ebay. renting-resorts.
we have been doing this for years via ebay and this is the first time this has happened to us.

plus since he hasnt be responding to our emails he doesnt know who we are... lol but he got my money via paypal lol...
I can't say for sure about WBC but when I have rented Hilton or Marriott weeks from eBayers I can just call the Hilton or Marriott and my name is the one that the reservation is under. I would just call WBC and see if they have a record of your name under your week. Can't hurt and if they do have it you'll feel better.
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