Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Disney Resorts
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read


Closed Thread
 
Thread Tools Rate Thread
Old 05-20-2013, 04:00 PM   #3631
mrg013
Mouseketeer
 
mrg013's Avatar
 
Join Date: Jan 2005
Location: NJ
Posts: 281

Does anyone know who would be the best person to contact after a trip to compliment a particular CM at POR? We had an excellent housekeeper on our trip, who we thought really went above and beyond the norm for housekeeping, based on past experiences both at WDW and elsewhere. I wanted to write a letter complimenting her, but I'm not sure who to send it to.

I asked about it at the front desk and was given a business card for Guest Communication Services, which seems like a pretty general office for just any communication with WDW. I'm wondering if that's the best place to send my letter, or if there is someone at POR who would be better to send it to, in order to make it more likely that the letter actually gets back to the housekeeper's supervisor.
__________________
~*May 1994- Dixie Landings*~
~*May 1998- Polynesian*~
~*April 2004- Dolphin*~
~*December 2004- Dolphin*~
~*Christmas 2006- Wilderness Lodge *~
~*March 2008- All-Star Sports*~
~*May 2013- Port Orleans Riverside*~
mrg013 is offline  
Old 05-20-2013, 04:14 PM   #3632
mousefan73
DIS Veteran
 
Join Date: May 2012
Posts: 682

That would be very nice of you.

My mom used be in the Service/cleaning industry and chatted up our housekeeper during our last trip. We had a sweet lady from Korea.

They HAVE to work their ***** off. My mom was shocked on how many rooms they have to do and what they deal with. Also noticed that not every guest is also curtious and respectful in how they upkeep their rooms. We noticed how many bagged comforters there were in the walkways ( anotherwards, MANY accidents). I have Kids and I know accidents happen but I found it alot for the short time we were there. I assume parents are extra- hydrating their Kids and then not waking them up from the bus ride home to pee.. and it's the housekeepers that take care of this mess.
mousefan73 is offline  
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 05-20-2013, 04:23 PM   #3633
mcever4
DIS Veteran
 
mcever4's Avatar
 
Join Date: Feb 2010
Location: North Georgia
Posts: 533

Quote:
Originally Posted by LisaTC View Post
They have little containers of cream cheese at the bagel counter/bakery area on the left!
Anyone know what the cost for these would be? Wondering if I should just stop and buy some cream cheese on our way in. DS can't live without a bagel in the mornings!

Robin
__________________
ME (43) DH (42) DS (17) DD (5)

mcever4 is offline  
Old 05-20-2013, 06:51 PM   #3634
BMC423
DIS Veteran
 
BMC423's Avatar
 
Join Date: Jan 2011
Location: New York, New York
Posts: 562

Leaving tomorrow!!

Just wanted to say thank you to all of you! This is a great thread, and I've learned so much from here.
__________________
~Bickiana
DH DS5
1996 - Offsite 1998 - Offsite 2008 - All Star Movies 2011 - Coronado Springs
2012 - Caribbean Beach 2013 - Port Orleans Riverside
BMC423 is offline  
Old 05-20-2013, 06:52 PM   #3635
Missytara
I'm all ears!
 
Missytara's Avatar
 
Join Date: Apr 2009
Location: Delaware
Posts: 14,087

Quote:
Originally Posted by mrg013
Does anyone know who would be the best person to contact after a trip to compliment a particular CM at POR? We had an excellent housekeeper on our trip, who we thought really went above and beyond the norm for housekeeping, based on past experiences both at WDW and elsewhere. I wanted to write a letter complimenting her, but I'm not sure who to send it to.

I asked about it at the front desk and was given a business card for Guest Communication Services, which seems like a pretty general office for just any communication with WDW. I'm wondering if that's the best place to send my letter, or if there is someone at POR who would be better to send it to, in order to make it more likely that the letter actually gets back to the housekeeper's supervisor.
Definitely contact them. You will be very pleased by both the e-mail and phone responses; it is far from a Central Call Center.
__________________
Missytara is offline  
Old 05-20-2013, 07:29 PM   #3636
illuminatedillusions
Earning My Ears
 
illuminatedillusions's Avatar
 
Join Date: Jun 2011
Location: Ireland
Posts: 74

Anyone know the size of the safes? Thinking of bringing my laptop but not sure if I should if it will not fit.

I brought an old one to the Royal Pacific two in 2011 and it didn't fit so I locked it into my suitcase! Didn't bring it last year as didn't need it...
__________________
Sept 2011 - First solo in Universal Royal Pacific
Sept 2012 - With group in Universal Royal Pacific
Sept 2013 - Solo Disney Port Orleans Riverside and Universal Royal Pacific
Sept 2014 - Solo at Cabana Bay Beach
Spring 2015 - Solo at Disneyland Paris
illuminatedillusions is offline  
Old 05-20-2013, 07:36 PM   #3637
mrg013
Mouseketeer
 
mrg013's Avatar
 
Join Date: Jan 2005
Location: NJ
Posts: 281

Quote:
Originally Posted by Missytara View Post
Definitely contact them. You will be very pleased by both the e-mail and phone responses; it is far from a Central Call Center.
Thanks! I'll definitely contact them! I just wanted to make sure that wasn't a place where the letter would get lost in a sea of other communication.
__________________
~*May 1994- Dixie Landings*~
~*May 1998- Polynesian*~
~*April 2004- Dolphin*~
~*December 2004- Dolphin*~
~*Christmas 2006- Wilderness Lodge *~
~*March 2008- All-Star Sports*~
~*May 2013- Port Orleans Riverside*~
mrg013 is offline  
Old 05-20-2013, 07:39 PM   #3638
Missytara
I'm all ears!
 
Missytara's Avatar
 
Join Date: Apr 2009
Location: Delaware
Posts: 14,087

Quote:
Originally Posted by mcever4

Anyone know what the cost for these would be? Wondering if I should just stop and buy some cream cheese on our way in. DS can't live without a bagel in the mornings!

Robin
Figure anything in a disney store is about 40 % than a regular local store near you or a regular store on your way.
__________________
Missytara is offline  
Old 05-20-2013, 07:39 PM   #3639
mrg013
Mouseketeer
 
mrg013's Avatar
 
Join Date: Jan 2005
Location: NJ
Posts: 281

Quote:
Originally Posted by illuminatedillusions View Post
Anyone know the size of the safes? Thinking of bringing my laptop but not sure if I should if it will not fit.

I brought an old one to the Royal Pacific two in 2011 and it didn't fit so I locked it into my suitcase! Didn't bring it last year as didn't need it...
The safes are very small, and definitely not large enough to fit a laptop. They're really only big enough to hold a few small things, like a wallet, cell phone, and camera. I didn't try, but I'm not even sure if my Kindle would have fit in the safe.
__________________
~*May 1994- Dixie Landings*~
~*May 1998- Polynesian*~
~*April 2004- Dolphin*~
~*December 2004- Dolphin*~
~*Christmas 2006- Wilderness Lodge *~
~*March 2008- All-Star Sports*~
~*May 2013- Port Orleans Riverside*~
mrg013 is offline  
Old 05-20-2013, 09:25 PM   #3640
splashmtnfan
Mouseketeer
 
splashmtnfan's Avatar
 
Join Date: Jul 2007
Location: Houston, Texas
Posts: 356

We weren't charged three of the times we got them!

Quote:
Originally Posted by mcever4 View Post
Anyone know what the cost for these would be? Wondering if I should just stop and buy some cream cheese on our way in. DS can't live without a bagel in the mornings!

Robin
I think we were charged 50 cents once a couple of years ago but the other times there was no charge!
__________________
DH 47 ME 47 DD14 Bisky Bootzy
DFL DMIL DBIL DNi DGNi 18 16 DGNi
splashmtnfan is offline  
Old 05-20-2013, 09:40 PM   #3641
Sydnerella
enough is as good as a feast
 
Sydnerella's Avatar
 
Join Date: Mar 2008
Location: Minneapolis, MN
Posts: 798

Quote:
Originally Posted by LauraJean View Post
First time at POR. With fd couldn't book preferred only garden view. Going Oct. 18-27. We have an almost 3 year old and a 9 and 12 year old. I'm renting a stroller so I will have one at POR with me. I don't care if we have a second floor without elevator. I do care about how far away from main building I could be. I had some cms say 15 min walk others say 5. The bus stops at 4 places if not sharing with FQ-is that a big prob waiting? Is there a pool for tots there? Or anything like a splash pad (stayed at pop 4 years ago and they had the water squirting up play area). I'm sure we will love it there but little freaked out about not knowing. I can see me lost finding my room lol
Free dining in October? When/how did you get that? PIN? I have not seen such a promo.

Sent from my iPad using DISBoards
__________________
No ticker at the moment..... bummer!

October 2013 - Port Orleans Riverside, March 2012 - Port Orleans French Quarter, February 2011 -Carribean Beach, March 2010 - VRBO House, April 2008 - VRBO House, March 2006 - Celebration
Sydnerella is offline  
Old 05-20-2013, 09:55 PM   #3642
ALD85
DIS Veteran
 
ALD85's Avatar
 
Join Date: Feb 2013
Posts: 830

Quote:
Originally Posted by Sydnerella View Post

Free dining in October? When/how did you get that? PIN? I have not seen such a promo.

Sent from my iPad using DISBoards
It's a PIN that's been going out the last couple of weeks.
__________________
[/url]
ALD85 is offline  
Old 05-20-2013, 11:21 PM   #3643
LauraJean
Mouseketeer
 
LauraJean's Avatar
 
Join Date: Jul 2009
Location: Newfoundland Canada
Posts: 269

Quote:
Originally Posted by Sydnerella View Post

Free dining in October? When/how did you get that? PIN? I have not seen such a promo.

Sent from my iPad using DISBoards
I saw on here one night the fd pin codes that were out. I checked my email and nothing. I do usually get pin codes much so I called in. The pin was attached to my name
__________________
LauraJean is offline  
Old 05-21-2013, 12:03 AM   #3644
dansdad
DIS Veteran
 
Join Date: Sep 2011
Location: 1,209 miles from CBR.
Posts: 6,269

Quote:
Originally Posted by mrg013 View Post
Does anyone know who would be the best person to contact after a trip to compliment a particular CM at POR? We had an excellent housekeeper on our trip, who we thought really went above and beyond the norm for housekeeping, based on past experiences both at WDW and elsewhere. I wanted to write a letter complimenting her, but I'm not sure who to send it to.

I asked about it at the front desk and was given a business card for Guest Communication Services, which seems like a pretty general office for just any communication with WDW. I'm wondering if that's the best place to send my letter, or if there is someone at POR who would be better to send it to, in order to make it more likely that the letter actually gets back to the housekeeper's supervisor.
Believe it or not, the guest services email address works great for situations like this. We had a CM at CBR go above and beyond a couple trips ago so I sent off an email to guest services with all the details. They replied within 2 days thanking me for taking the time to compliment the CM and to say my email has been forwarded to the CM's manager and a copy placed in his file. Word from a couple CMs in our extended family, that a "kudos" letter/email from a guest placed in their file is a big deal.
__________________
ME DW DS12
dansdad is offline  
Old 05-21-2013, 12:13 AM   #3645
emlibs1mom
Earning My Ears
 
Join Date: Feb 2013
Posts: 34

9 days!!!
9 days!!!
9 days!!!
I can't wait!!!
emlibs1mom is offline  
Closed Thread



Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 11:25 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.

You Rated this Thread: