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Old 02-08-2013, 04:07 PM   #1
Join Date: Jul 2011
Posts: 96

Can anyone help me with my Sony Cyber Shot?

I have a Sony Cyber-shot DSC-HX9V. It takes a great pic but it takes forever to take the picture. It was not like this when we purchased it a year and a half ago. It has gradually become slower and slower which makes me believe it is a setting that I have messed up. It is only slow if there is a person in the picture. If I am taking a picture without anyone in it, it takes immediately. If there is a person in it no matter which setting I use I get a zig zag arrow with an orange circle, which I believe is the flash. If I keep holding the button down the camera will take a picture but it's after about 4-6 seconds have passed. Sometimes I get a waving hand with an exclamation point and it takes about 46 seconds to take the picture. I think the difference on whether I get the arrow or the waving hand has to do with how much light is in the picture but I could be completely wrong... Please tell me what I am doing wrong. We leave for Disney in 16 days and I don't want to buy a new camera but I missed so many pics on our last trip because it wouldn't take the picture. I have purchased a new memory card because I read online that that might help, but it didn't. I would greatly appreciate any help!
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Old 02-08-2013, 05:29 PM   #2
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Sounds like the camera is telling you there is insufficient light. Is the flash on auto?
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Old 02-08-2013, 05:44 PM   #3
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TexasJule check your manual. While I agree with what havoc315 said, the manual will lay out all those symbols for you and more so you know what is going on when it flashes things at you.

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Old 02-08-2013, 08:47 PM   #4
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The lightning in the circle should mean the flash is disabled. The waving hand should mean the shutter speed is slow, logical if the flash is disabled. The camera could be in one of the night time modes.
Reset the camera using the "Initialize" setting in the menus under "Settings" / "Main Settings".
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Old 02-08-2013, 10:37 PM   #5
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Thank you all so much!! I reset the camera and it is working great now. You all are awesome!!!
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